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Ascent Footwear

Ascent Footwear

4.1 from 293 reviews · View Statistics
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Listing monitored by Ascent Footwear

Reviews

  • Product Quality
    2.0 (2)
  • Return Claim MadeYes (0) · No (3)
  • Sizing
  • Product Appearance As advertised (2) · Not as advertised (0)
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Heathelt
HeatheltQueensland, Australia
  • 2 reviews
  • 1 like

comfortable. poor quality soles

published

My husband bought some steel cap work boots which he wore for his full time job and the soles flaked and split after 3-4 months. I bought some sandals which I wore a few hours a week and after 6 months the soles had cracked. After spending a decent amount of money on these shoes I would have expected better. Never again.

Product Quality
1/5
Incentivised Review No
Ascent Footwear
Ascent F.Ascent Footwear
Marie
MarieSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Nurse Ascent Avara lasted 9 months

published
Product Quality
3/5
Incentivised Review No
Ascent Footwear
Ascent F.Ascent Footwear
lilydj
lilydjSydney
  • 3 reviews
  • 1 like

achilles tendon PAIN Beware

published

Really try these before you buy - the boot does not allow your feet to roll correctly - now after 4 days only of wear major pain in Achilles tendons in both legs to the point of inability to walk correctly when you take these boots off and you are at home - boots are way to high at the back and do not allow mobility of the feet even though they are supposed to be podiatrist certified - obviously whomever reviewed this item has never worked the outdoors or workshops as a tradie !
comfort of the boot
achilles tendon - major pain in both legs

Ascent Footwear
Ascent F.Ascent Footwear
Reon E.
Reon E.South East Queensland, QLD

Comfortable but dont last

published

Im onto my second pair of alpha work boots. Comfortable to wear but both pairs have failed in 5 months with the sole splitting across the ball of the foot. Disappointing considering the price point. Another note, because the zipper runs more vertical than diagonal, or parallel with the laces the boot is harder to put on and take off compared to others on the market. And be aware that unlike every other boot manufacturer in Aus ascent boots are sold in US size not UK so go 1 size up than what you normally wear.

Incentivised Review No
Return Claim MadeNo
Ascent Footwear
Ascent F.Ascent Footwear
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Steph
StephGreater Melbourne (Outer), VIC
  • Verified

Blistered heels

published

Spent a decent amount of money on a pair for my son starting prep. Wore them today and didn’t last the day. Teacher had to take them off because he had big blisters behind both heels. Not sure if he was fitted incorrectly or just because they are new. will see how they hold up tomorrow with 2 pairs of socks and bandaids ☹️
Aside from that great looking shoe. My daughter has worn her’s twice now with no problems.

Ascent Footwear
Ascent F.Ascent Footwear

Hi Steph, thank you for your review. I would recommend taking the shoes back in to store with your son to double check that the fit is correct.

kozu
kozu
  • 4 reviews

Never Again

published

Bought ASCENT GEELONG URBAN MENS BLACK $190......Within 3 months there was a hole in back of the inside area..........very dissapointed.......

Ascent Footwear
Ascent F.Ascent Footwear

Hi kozu, thank you for your review. It is difficult to comment on your shoes without assessing the issues presented. You may wish to take them back to the retailer so they can inspect and assist you further.

countrycook
countrycookVictoria
  • 5 reviews
  • 4 likes

Look neat and would take an orthotic if necessary.

published

The shoe tends to rub my heel. It seems to have a higher heel cup so would suit athletic build (not me).
It looks smart enough with uniform compared with normal runners.

Not worth the $179 I paid at Athletes Foot for me. I'm learning that a more rocker sole suits me better.

Ascent Footwear
Ascent F.Ascent Footwear

Thankyou for taking the time to review our footwear. We will pass on your feedback to the development team.

MissBeeHaven
MissBeeHavenSouth East Queensland, QLD
  • 10 reviews
  • 8 likes

Sole perished!

published

They are less than 2 years old, & the leather is separating from the boot in sections as well as linear separation in the sole in layers. Closer inspection showed chunks of the sole have been detaching, & there is a thorn embedded just under the pad of the foot, which cannot be seen so as to remove it. The top of the boot is in perfect condition! These boots are used outdoors only. Very disappointed in what is touted to be a good brand. Bought these at Athletes Foot, Forest Lake.

Ascent Footwear
Ascent F.Ascent Footwear

Disappointed

published

I bought the new style alpha2 just over a year a ago for over 200 dollars and have just noticed both of the soles are completely split crossways prematurely. As I haven't had alot of use out of them it's very dissapointing.
It's also dissapointing that I am told Ascent will not replace them because they are over a year old.
I used to swear by these boots and over the years bought many pairs of workboots and also runners for my children which were great but unfortunately I will not take a chance with Ascent workboots again.

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  • Verified

should be better

published

this is the second pair ascent boots that have split across the soul in little work time.
the boots are also cut to high on the heel support, causing sores to rub on the bottom of my ankle bone.
the under over leather between the upper and lower part of the boot rubs severely on the top of the ball of my foot causing some longer term pain in my foot.
there nearly a good boot!

Ascent Footwear
Ascent F.Ascent Footwear

Hi Justin, Thank you for taking the time to post a review. In regards to the outsole splitting prematurely we are currently developing a revised outsole on the Alpha 2 which will completely resolve this issue. Follow us on Facebook for updates.

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Review collected in partnership with Ascent Footwear

D.r
D.r
  • 2 reviews
  • 3 likes

Comfortable but the soles are rubbish

published

I am on my 4th pair of alpha's. My first 3 pairs had the sole split where they flex all within the first three months. Apparently there was a bad compound in the rubber of these boots manufactured before 03/16. Now with my new pair they have split in the same place even though the compound issues have been fixed. No reply from ascent and customer support has been poor on this occasion. I would bother with wasting hard earned money on these boots again. As I said they are great for feet but not durable. Lasting three months from the date purchased, it is obvious there is a severe lack of quality control in their Vietnam factory.

  • Verified

Product changed for the WORST!

published

Soul wore out in 6 months. Not enough grip ( tread only 3mm when new). Replacement pair, although same size on soul, does not fit the girth of my foot- too tight- and I tried using thin fxd socks, still too tight so I bought a different brand and through them in the back of the cupboard.
These were the most comfortable boots when I first bought them 5-6 years ago & I used to brag to everyone how comfortable I was in them. Total opposite opinion now- warn people to buy different. I'm not trying to be vicious, just an honest opinion.

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Review collected in partnership with Ascent Footwear

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  • Verified

Wear out too quickly

published

They look good, but under normal wear and tear of an 8 year old I had too buy two pairs in 6 months. Durability is a major issue in this case.

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Review collected in partnership with Ascent Footwear

Tezza s
Tezza sWellington point

Soles split in half..:(

published

Paid $180 for boots and now both soles split in half. Not happy jan...i have bought quite a few pairs and never had this happen before. Will look elsewhere from now on...:( :(

Ascent Footwear
Ascent F.Ascent Footwear
Tezza s
Tezza s

Hi there
Purchased from the athletes foot at capalaba in qld in february. Went there tiday and i was told we can.t help you as they are older than 6 mths. I.ll go back again..
Cheers

Ascent Footwear
Ascent F.Ascent Footwear

Thanks. We have contacted the place of purchase and approved an exchange of the faulty pair. Please reach out to us if you have any problems.

Won't buy Ascent again

published

What a shame spending $130 on a pair of shoes that start breaking after 4 months. After taking back to the shop and sending off to ascent, I'm told it's wear and tear and basically there is nothing they can do. Well first and last time purchasing ascent shoes.

Questions & Answers

Peter P.
Peter P.asked

Gday

Just wondering how long the boots have been made in Vietnam for ? I recently bought a new pair and noticed it. My old pair roughly 3 years old, I swore they were made in aus

Thanks

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi Peter, Our shoes have been produced overseas (such as our Vietnam manufacturers) for over 20 years from when our company began in 2001. We work closely with their teams to ensure that the product is developed to our standards and in line with our designs. If you have any issues with your shoes, please feel free to email us so that we can communicate this back to them.

Graampy
Graampyasked

Hi. What is the warranty on Alpha 2 workboots? I bought a pair less then 6 months ago, both boots now have cracks the whole way across the sole right through to the inner sole. Would this be covered under warranty?

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi Graampy, please contact us via email info@ascentfootwear.com.au to discuss this further.

emailmeifyouneed2
emailmeifyouneed2asked

Why am I reading that ascent are very poor responders in replacement and refunds when a customer purchases an inferior product and are not apologising at all for their mistakes? There is a serial theme here

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi, We work with our customers who have bought direct from our website should they require a refund or replacement. When they login to their account they are able to easily return and request a refund or replacement on a case by case basis. Should they have bought from a retailer, they are asked to return the shoes to them and the retailer will start the returns process through the correct channels.

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Get an answer from our members and Ascent Footwear representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $69.95
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes and Work/Trade/Heavyduty Boots
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