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Aseako Electric Bike
Tourney, Zoco Xtreme, Alto, etc...Michael - TasmaniaTasmania
- Alto
- Verified purchase
Really enjoying my new Aseako Alto
Main reason for buying my Aseako Alto is to improve my fitness. I find the build quality to be first rate and the bike itself certainly seems to flatten out the hills in my area. The technical support from the guys at Aseako has been first rate. Ride like the wind, enjoy.
Purchased in November 2019.
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- Tourney
- Verified purchase
Great bikes and great service.
I must say i am impressed with the 2 bikes we have bought,good quality product and they perform very well,my wife and i are really pleased with them,and the service from Danny cant be faulted,he is very helpful and solves any problems that may occur from start to finish.
Purchased in October 2019.
1 comment
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- Cruiser
- Verified purchase
E bike purchase made easy
The website was easy to navigate. Communication & follow up upon ordering was excellent. Ordered 2 beach cruisers for our beach side apartment. Was so happy with them that I have just ordered 2 additional Tourney models. Build quality is very good. I would certainly recommend this company.
Purchased in October 2019.
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Great funNortheast, VIC
Best decision ever!!
We were looking for an electric bike as my husband had been diagnosed with afib. ( heart beating irregular) we loved bike riding and thought an e bike would be the way to go .
We were dubious in paying for an e bike on (line as we were buying two) site unseen or tested. We searched on line for reviews and were put at ease by the positive reviews and after market help was none other than high and also local.
With fingers crossed we chose the zocco with larger battery( we thought why not, more fun) and made the plunge ordering. Within a week we h...Read more
Purchased in November 2018 at Aseako for $6,000.00.
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Wally BondCentral West, NSW
- Tourney
- Verified purchase
Great Bike Great Service
Can not fault the service from Danny and Brett, very responsive!
Bike is great.
Had issue with charger but dealt with very promptly, could not ask for better service.
Thank you Danny and Brett.
Purchased in September 2019 for $1,700.00.
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Tassie Devils
- 2 reviews
Excellent bike
I bought this bike because I require a hip replacement and can no longer ride a normal bike. I can now ride in pedal assist mode for 8 to 10 kms including uphill , flat areas and undulating offroad tracks. Easy operation and comfortable bike. The staff at Aseako were also very helpful and willing to go that bit further.
Purchased in September 2019 for $2,899.00.
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Branimir S.Sydney, NSW
- Zoco Ultra
- Verified purchase
Perfect balance between value, quality and customer service
Aseako is highly recommended because they deliver a quality product at reasonable cost, supported by an amazing customer service that is genuine and personal. The bikes are easy to set up, but any questions are immediately answered and guidance is provided. My partner and I went for our first 35 kms ride and enjoyed the experience. All works as it should.
Purchased in October 2019 at Aseako for $2,800.00.
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DanWentworth point
- 2 reviews
- Zoco Xtreme
- Verified purchase
Great Bike
Great bike rides very well easy to use found hill climbing very easy with fantastic customer service very pleasant to deal with overall Great value for money would highly recommend
Purchased in August 2019 at Aseako for $2,899.00.
1 comment
Brett R.Aseako
It was a Pleasure to help and thank you for your review
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Paul PPerth, WA
- 4 reviews
- 1 like
- Zoco Ultra
- Verified purchase
Great machine, even better support.
I inherited my father's ZOCO last year. He owned it and other ZOCOs over many years. Allowing him to enjoy riding into his nineties. Not there hasn't been the odd problem. A recent issue had me contact Brett. Brett has always been honest when the bikes had teething problems in the past. Over more than ten years the backup and service has always been consistent and nothing short of outstanding. On one occassion there was an urgency to effect a repair. They were responsive and did all possible to retrieve the situation. Such that my father only m...Read more
issed one day of a tour ride through Victoria. I love riding this bike. It is solid and well made and Aseako has been a name player in the electric bike field for as long as any one. While the bike lends itself to being repaired at component level it is designed to allow for quick and easy modular repair through readily available and reasonably priced components from the reducer/motor pack to the plastic guard surrounding the drive gear. My battery is five years old and it still has a range over 50km. A centre drive is the only way to ensure any bike has the torque to make it up a steep incline. The sophisticated design of the drive keeps the pedals in close such that I have never had a pedal scrape. Good design, honest and robust backup along with the availability of reasonably priced parts makes this a compelling option to consider if you are looking at getting an ebike.Purchased in January 2013.
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Great bike for commuting - excellent after sale service from Brett
Although I had some initial issues, these were sorted out by Brett promptly, nothing was to much trouble, I’m very happy with my bike, excellent custom service provided by Brett, thank you
Purchased in May 2018.
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Colin HMurrumbidgee Region, NSW
- Zoco Ultra
- Verified purchase
An excellent asset to our motorhome
Recently my wife and I purchased two Aseako Zoco XTreme bikes fo use when travelling around in our motorhome. We felt the electric bikes (given our age) would be our best option in preference to towing a small car. We did a lot of research prior to purchase and whilst we had settled on an Aseako, my first contact with Brett reaffirmed that I was making the right decision. It didn't stop there, as I needed clarification on a few things after receiving the bikes Brett was always very prompt on his responses.
We have limited experience with riding...Read more
Purchased in April 2019.
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AlanBGreater Melbourne (Metropolitan), VIC
- Tourney
- Verified purchase
Brilliant after sales service
The bike is a workhorse, is comfortable and has a good range. I do a round trip 55km commute and the bike is great. It's got good speed and gives a good kick along at take-off. I do a round trip 55km commute and is no worries with the Tourney.
I recently had to do a repair and got fast and comprehensive advice on how to do the job along with a fast delivery of the parts. They sent a video on the procedure to replace the main bearing that was easy to follow and helpful.
The advice and follow up by Brett at the company was excellent and he went...Read more
beyond the call of duty in providing information and arranging parts delivery. The parts are very reasonably priced and were delivered within days. The after sales service is a model for other companies trading online - great stuff.Purchased in January 2017.
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PhilDWestern Australia
- Zoco Xtreme
- Verified purchase
My experience dealing with Brett from Aseako bikes
Brett was very good to deal with always return my calls He explain any queries I had . Arrange to to see a similar bike near where I live before I ordered the bike and after service was excellent Highly recommend
Purchased in January 2019 at Better Braces for $2,800.00.
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ShortySydney, NSW
Great bike
Have done over 7600 is in four years .The only of problem in that time was a faulty switch in the rear brake lever ,promptly replaced under warrenty. Have optimised It with 32 mm front forks , air shock and 8 speed shimano hub gears , rear mudguard also made stronger mudguard brackets
Brett has improved a great company and expanded it by adding a service division which Intend to try out in the new future.
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- Zoco Ultra
- Verified purchase
Love my Zoco
Wow, I love my Zoco Ultra. Thankyou Brett for being so wonderful and helpful, when my husband and I first got our bikes and set them up, Brett responded very quickly to help us sort out any problems we had, Thankyou.
I am so pleased I got the 500w to help get up the hill near our house, this was the best decision.
We go out every weekend and enjoy riding our Zoco, Don’t hesitate, just buy one.... you will love it too
Thankyou :)
Nikki & Simon
Lennox Head NSW
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SquiresMetropolitan Adelaide, SA
- 3 reviews
- 3 likes
Aseako Tourney Electric Bike
Bought my Aseako Tourney bike near 4 years ago after having a total knee replacement, I can ride it like a normal bike or ride with electric power assist or just let the bike do the work. I live in a very hilly area I am nearly 75 years after having a mountain bike for many years and enjoyed my bike riding for the exercise it gave me strength back in my legs. No problems apart from normal bike maintenance Excellent sales and support from Brett..
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- Cruiser II
- Verified purchase
Easy to get on and off great fun to ride.
I love my new bike. I can ride it like a normal bike or ride with electric power assist or just let the bike do the work. It is seriously good fun. I am 64yo and feel like a kid again. It's making me want to get out there and exercise knowing I can get powered home if I need to. Get out there! You'll love it too.
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Colo42Mid North Coast, NSW
- 3 reviews
- 1 like
Repair service Aseako Electric bike
After finding a problem with noise in the centre drive hub after 12 months of regular riding we contacted Brett at Aseako in Sydney and asked what could be done. He promptly organised to send parts to his Gold Coast repair man (Stu) to come to our place and look at the problem, this was in the dead post Xmas time when most people were on holidays. Stu contacted us and organised to pick up the bike and within a couple of days returned the bike in full working order. Having spoken to other cycling friends about the service we received we were all...Read more
in agreement that this was a great example of a business that put customer service at the top of the list. We would highly recommend this company if you are considering purchasing an E- Bike as the product has been good and the service well ahead of the pack they actually care about their customers.Similar opinion? Write a review on ProductReview.com.au!
- Zoco Xtreme
- Verified purchase
Well designed, comfortable quality E-Bike.
Great bike which allows me to enjoy cycling again at the age of 62yrs especially in the hilly area where I live. Has enough flexible power combined with the Nu Vinci hub to get my 125kg up the hills and is very enjoyable to ride on the flat areas. Excellent sales and support from Brett.
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Terry EllisPort Macquarie
- 2 reviews
- 2 likes
- Cruiser II
- Verified purchase
Impressed.
Placed the order Thursday p.m. Bike arrived Monday p.m. Very easy to assemble.
I have had both knee joints replaced and had to stop riding my regular bicycle. With minimal effort I can now cruise up hills and keep up a reasonable speed on the flat using my Cruiser.
I love it and am most impressed with both the product and the company. Well done Aseako.
Having now owned my Cruiser for a year I am still impressed. Had a problem with the battery charger which was replaced very promptly. Not only is the bike brilliant, the Company is great to deal with. Thanks Aseako.
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Questions & Answers
Wallyasked
Hi I have an alto model. Havent used it in a while. Lost my instructions. Cant remember when on charge - does green light mean it is still taking charge or does green light mean its finished charging and good to go?
2 answers
Green....finished charging
Brett R.Aseako
Hi Wally - yes that is correct. The battery charge indicator should go red initially when you plug it in (assuming it is not already fully charged) and then once charged it will change to green.
garry tasked
hi there i have zoco i have a problem when i am riding bike the battery cuts out all the time i have to stop get off unplug battery plug then replug it in then it goes for a little while then cuts out again can you suggest anything to fix problem? thanks garry thomas [email removed]
2 answers
Brett R.Aseako
Hi Garry, Thanks for the contact. This is informally symptomatic of the battery no longer holding enough capacity. Despite it possibly showing full on the meter, over time, the actual 'full' capacity reduces until it gets to a point where there is no longer enough to power the bike particularity when under load. We will send you an email direct to help clarify a few things and then resolve the issue. Kind regards Aseako
I didn’t see Brett’s response until after, but it’s my thought also the battery needs to be first considered. Pulling the plug does suggest the need for a reboot reset. But it could still be the battery sensing overload. Either incorrectly or due to some internal issue. It would be helpful to ride only using it in light assist and see if it lasts longer before cutting out. Brett’s been very helpful in the past and I’m sure he do all to get you going again. My battery is over 5 years and under heavy demand does just on 50km. Slower and on a mid setting it’s 65 km with the first light just sensing drain under load. Feeling I’m having a good run and hoping that continues. Good luck.
Greg Rasked
For those with an Ultra or Extreme Bike, what is your weight, battery ( volts and aH, please) and how many km's average per battery cycle. It seems now the batteries are all 48v 10aH with option of 48v 13aH. How old is your bike, any issues as yet ? I'm 171cm ( do i need standard or large frame) ? I note there is an issue that the seat won't go all the way down due to battery in the way. Has this been a problem for anyone ?
4 answers
Hello Greg,
Our bikes are not very old, so cannot really comment yet on how long the batteries last. We purchased the 13aH batteries. It would be nice if the seat could go all the way down. I always remove the batteries when charging so you need to lift the seat. I am nealy 180cm and I have the large frame. Suggest you might like to speak with Brett as he made suggestions for both my wife and myself and he was spot-on. He is your best source of information I reckon. Goodluck. Col H
Brett R.Aseako
HI Greg, thanks for the question.
You are correct re the battery options. Distance obviously depends on your usage and management with the key things that effect distance being how much effort you put in yourself, what power level you use most and what gear ratio you are in. A realistic expectation for a 10ah battery is around 30-40km subject to terrain but we have many owners who manage their bikes well and get significantly more. 50 - 60km. The 13ah battery technically gives you an extra 30% range under the same riding conditions. In terms of height, at 171cm I would recommend the standard frame. You can put the seat up if required but this frame has a lower min seat height. Re the seat position, the seat on the standard frame does go effectively all the way down to the frame - it is only on the large frame where it sits above the battery although if required the bracket underneath the seat can be swapped around and it too will come down in front of the battery. The reason on the large frame is that to accommodate longer reach of those taller people, the seat has been moved back, and normally for those of that height, there is no reason for the seat to come down any lower than the battery and in fact is often lifted higher. This is purposely designed that way. In either case if you wish to remove the battery for charging etc. then you have to lift the seat to give room to remove but that is a simple quick release mechanism. Of course you can always charge while on the bike and avoid that altogether.
I hope this has helped with your questions. If you have anymore, please give us call and we are happy to help. Regards Brett - Aseako
How much is the Aseako Rossa Delivered
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Brett R.Aseako
Thank you mate I'm so happy you are enjoying the Bikes and if there is anything else we can do please let me Know Cheers