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Aseako Electric Bike
Alto, Citte, Cruiser II, Rossa, Tourney and 6 more
Paul PPerth, WA
- 4 reviews
- 1 like
- Zoco Ultra
- Verified purchase
Great machine, even better support.
I inherited my father's ZOCO last year. He owned it and other ZOCOs over many years. Allowing him to enjoy riding into his nineties. Not there hasn't been the odd problem. A recent issue had me contact Brett. Brett has always been honest when the bikes had teething problems in the past. Over more than ten years the backup and service has always been consistent and nothing short of outstanding. On one occassion there was an urgency to effect a repair. They were responsive and did all possible to retrieve the situation. Such that my father only m...Read more
issed one day of a tour ride through Victoria. I love riding this bike. It is solid and well made and Aseako has been a name player in the electric bike field for as long as any one. While the bike lends itself to being repaired at component level it is designed to allow for quick and easy modular repair through readily available and reasonably priced components from the reducer/motor pack to the plastic guard surrounding the drive gear. My battery is five years old and it still has a range over 50km. A centre drive is the only way to ensure any bike has the torque to make it up a steep incline. The sophisticated design of the drive keeps the pedals in close such that I have never had a pedal scrape. Good design, honest and robust backup along with the availability of reasonably priced parts makes this a compelling option to consider if you are looking at getting an ebike.Purchased in January 2013.
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Great bike for commuting - excellent after sale service from Brett
Although I had some initial issues, these were sorted out by Brett promptly, nothing was to much trouble, I’m very happy with my bike, excellent custom service provided by Brett, thank you
Purchased in May 2018.
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Colin HMurrumbidgee Region, NSW
- Zoco Ultra
- Verified purchase
An excellent asset to our motorhome
Recently my wife and I purchased two Aseako Zoco XTreme bikes fo use when travelling around in our motorhome. We felt the electric bikes (given our age) would be our best option in preference to towing a small car. We did a lot of research prior to purchase and whilst we had settled on an Aseako, my first contact with Brett reaffirmed that I was making the right decision. It didn't stop there, as I needed clarification on a few things after receiving the bikes Brett was always very prompt on his responses.
We have limited experience with riding...Read more
Purchased in April 2019.
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Review collected in partnership with Aseako
AlanBGreater Melbourne (Metropolitan), VIC
- Tourney
- Verified purchase
Brilliant after sales service
The bike is a workhorse, is comfortable and has a good range. I do a round trip 55km commute and the bike is great. It's got good speed and gives a good kick along at take-off. I do a round trip 55km commute and is no worries with the Tourney.
I recently had to do a repair and got fast and comprehensive advice on how to do the job along with a fast delivery of the parts. They sent a video on the procedure to replace the main bearing that was easy to follow and helpful.
The advice and follow up by Brett at the company was excellent and he went...Read more
beyond the call of duty in providing information and arranging parts delivery. The parts are very reasonably priced and were delivered within days. The after sales service is a model for other companies trading online - great stuff.Purchased in January 2017.
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PhilDWestern Australia
- Zoco Xtreme
- Verified purchase
My experience dealing with Brett from Aseako bikes
Brett was very good to deal with always return my calls He explain any queries I had . Arrange to to see a similar bike near where I live before I ordered the bike and after service was excellent Highly recommend
Purchased in January 2019 at Better Braces for $2,800.00.
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ShortySydney, NSW
Great bike
Have done over 7600 is in four years .The only of problem in that time was a faulty switch in the rear brake lever ,promptly replaced under warrenty. Have optimised It with 32 mm front forks , air shock and 8 speed shimano hub gears , rear mudguard also made stronger mudguard brackets
Brett has improved a great company and expanded it by adding a service division which Intend to try out in the new future.
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- Zoco Ultra
- Verified purchase
Love my Zoco
Wow, I love my Zoco Ultra. Thankyou Brett for being so wonderful and helpful, when my husband and I first got our bikes and set them up, Brett responded very quickly to help us sort out any problems we had, Thankyou.
I am so pleased I got the 500w to help get up the hill near our house, this was the best decision.
We go out every weekend and enjoy riding our Zoco, Don’t hesitate, just buy one.... you will love it too
Thankyou :)
Nikki & Simon
Lennox Head NSW
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SquiresAdelade, South Australia
- 3 reviews
- 3 likes
Aseako Tourney Electric Bike
Bought my Aseako Tourney bike near 4 years ago after having a total knee replacement, I can ride it like a normal bike or ride with electric power assist or just let the bike do the work. I live in a very hilly area I am nearly 75 years after having a mountain bike for many years and enjoyed my bike riding for the exercise it gave me strength back in my legs. No problems apart from normal bike maintenance Excellent sales and support from Brett..
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- Cruiser II
- Verified purchase
Easy to get on and off great fun to ride.
I love my new bike. I can ride it like a normal bike or ride with electric power assist or just let the bike do the work. It is seriously good fun. I am 64yo and feel like a kid again. It's making me want to get out there and exercise knowing I can get powered home if I need to. Get out there! You'll love it too.
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Colo42Mid North Coast, NSW
- 3 reviews
Repair service Aseako Electric bike
After finding a problem with noise in the centre drive hub after 12 months of regular riding we contacted Brett at Aseako in Sydney and asked what could be done. He promptly organised to send parts to his Gold Coast repair man (Stu) to come to our place and look at the problem, this was in the dead post Xmas time when most people were on holidays. Stu contacted us and organised to pick up the bike and within a couple of days returned the bike in full working order. Having spoken to other cycling friends about the service we received we were all...Read more
in agreement that this was a great example of a business that put customer service at the top of the list. We would highly recommend this company if you are considering purchasing an E- Bike as the product has been good and the service well ahead of the pack they actually care about their customers.Similar opinion? Write a review on ProductReview.com.au!
- Zoco Xtreme
- Verified purchase
Well designed, comfortable quality E-Bike.
Great bike which allows me to enjoy cycling again at the age of 62yrs especially in the hilly area where I live. Has enough flexible power combined with the Nu Vinci hub to get my 125kg up the hills and is very enjoyable to ride on the flat areas. Excellent sales and support from Brett.
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Terry EllisPort Macquarie
- 2 reviews
- 2 likes
- Cruiser II
- Verified purchase
Impressed.
Placed the order Thursday p.m. Bike arrived Monday p.m. Very easy to assemble.
I have had both knee joints replaced and had to stop riding my regular bicycle. With minimal effort I can now cruise up hills and keep up a reasonable speed on the flat using my Cruiser.
I love it and am most impressed with both the product and the company. Well done Aseako.
Having now owned my Cruiser for a year I am still impressed. Had a problem with the battery charger which was replaced very promptly. Not only is the bike brilliant, the Company is great to deal with. Thanks Aseako.
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- Tourney
- Verified purchase
Excellent with the 15.6Ah Battery
I Purchased a Tourney and a Cruiser 2 months ago after extensive research. They had to be versatile as my wife and I had differing needs for the e-bikes.. Hers is to be used solely for use when we are Motorhoming, which is at least once per month and it had to have a basket to carry our miniature Dachshund when shopping!
Mine is for multi use (the Tourney) as it is to use when we are Motorhoming and as a 3days a week exercise bike when I ride approximately 50 Kms.
I purchased a Yakima bike rack to carry the two bikes on our motorhome and whil...Read more
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The feeling of freedom!
After suffering a stroke, I am unable to drive anymore or walk very far as it is too painfull. With this bike I can ride most places. My wife and I both bought an aeseko bike, mine a tourney and hers a cruiser. We are very happy with our bikes and recommend them to anyone. We are currently touring around oz with our camper and have our bikes with us. The feeling of having freedom to get around is life saving! Thank you Brett and Aeseco!
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- Alto
- Verified purchase
WOW hold on to your hat
Wanted to lose some weight but being unfit I went with the electric Alto bike to start off with. From purchase to delivery was 3 days and when the bike arrived I was surprised how well the bike was made, looked great and rode very well. One word of warning, these are not toy bikes, they are a seroius machine with pleanty of grunt. Going up hills are a breeze. Suggestion; make sure you buy a good helmet as thes things can fly if you want them too.
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- Zoco Xtreme
- Verified purchase
save health
Fantastic bike,This thing save my life or extended my life was 130 kg now just 78 kg and yes I was peddling always. Most people overweight would not even attempt to ride with that weight on them being 50 years of age and trying to find a easy solution to lose weight, This bike you can achieve anything distance is no problems and the amount of $$$$ I saved riding to work and back each day even in the rain love it... so well done Aseako Electric Bike thankyou
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mattia
- 2 reviews
- 7 likes
Good Customer service and good bicycle.
I bought this Bicycle more than one year ago, and I used it so much. Maybe for my fault, i got few problems with few parts. But the owner is a very friendly person and he's tried to solve all problems.
I used this bicycle to ride off road on sandy and rocky tracks. And I used it to ride in town.
Just take care of your bike...
Thanks
Mattia
1 comment
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- Cruiser
- Verified purchase
The technology gets better every time!
I live in a very hilly district and normal push biking was exhausting. This Aseako Cruiser is the perfect solution. The bike has a throttle so you can 'drive' it like a scooter (which is a guilty pleasure) but it also gets you out and about like a normal bike. Very comfortable and beautifully made (recommend getting the kit assembled by a mechanic will cost up to $100), it's perfect for commuting or riding for pleasure. My only other comment is that the bike is solid and therefore quite heavy so you need to adapt to that. Get one though they're great!
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EugeneSydney
- Sport
- Verified purchase
Best after sales service I received.
I bought my Aseako Sport second hand on Ebay 8 months ago and on the weekend I had a problem with the drive unit which was not engaging the crank. I phoned the service line on the Monday and spoke to Brett. I was not expecting the help I received from him as I did not buy the bike from him. He explained in detail what the problem could be and ran me through the procedure of fault finding followed by video and documents. I diagnosed the problem on Monday night, ordered the part at 1pm Tuesday and had the part in my hand by 10am Wednesday morning...Read more
. My bike is now up and running thanks to Brett. It is very difficult in this day and age to receive the outstanding assistance that i received from Brett. I would highly recommend this company to family and friends or anyone looking to buy an Electric Bike based on the after sales service i received. Thank you.Similar opinion? Write a review on ProductReview.com.au!
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Jamie KQLD, 4509
- Alto
- Verified purchase
Just the bike for me.
I suffered a motorcycle accident a few years ago and am left with some permanent disabilities. An acquaintance had me try riding his E-bike and I loved it. After some research I bought the Aseako Alto, an upgraded model, because among other things, it was a step-through of solid design. I can honestly say that I haven't looked back since. Besides being a very practical machine, I love the independence of getting around no matter what headwind or hill may be in front of me. Every week I'll ride on streets, paths, through parks, and even on the b...Read more
each if the sand is firm. Whenever I get my helmet out of the cupboard my dog is waiting to go, tail running like a propellor hoping its the park or beach. If you're thinking of an E-bike take a look at Pro-Electric Bikes, I'm glad I did.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Aseako
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Questions & Answers
garry tasked
hi there i have zoco i have a problem when i am riding bike the battery cuts out all the time i have to stop get off unplug battery plug then replug it in then it goes for a little while then cuts out again can you suggest anything to fix problem? thanks garry thomas [email removed]
2 answers
Brett R.Aseako
Hi Garry, Thanks for the contact. This is informally symptomatic of the battery no longer holding enough capacity. Despite it possibly showing full on the meter, over time, the actual 'full' capacity reduces until it gets to a point where there is no longer enough to power the bike particularity when under load. We will send you an email direct to help clarify a few things and then resolve the issue. Kind regards Aseako
I didn’t see Brett’s response until after, but it’s my thought also the battery needs to be first considered. Pulling the plug does suggest the need for a reboot reset. But it could still be the battery sensing overload. Either incorrectly or due to some internal issue. It would be helpful to ride only using it in light assist and see if it lasts longer before cutting out. Brett’s been very helpful in the past and I’m sure he do all to get you going again. My battery is over 5 years and under heavy demand does just on 50km. Slower and on a mid setting it’s 65 km with the first light just sensing drain under load. Feeling I’m having a good run and hoping that continues. Good luck.
Greg Rasked
For those with an Ultra or Extreme Bike, what is your weight, battery ( volts and aH, please) and how many km's average per battery cycle. It seems now the batteries are all 48v 10aH with option of 48v 13aH. How old is your bike, any issues as yet ? I'm 171cm ( do i need standard or large frame) ? I note there is an issue that the seat won't go all the way down due to battery in the way. Has this been a problem for anyone ?
2 answers
Hello Greg,
Our bikes are not very old, so cannot really comment yet on how long the batteries last. We purchased the 13aH batteries. It would be nice if the seat could go all the way down. I always remove the batteries when charging so you need to lift the seat. I am nealy 180cm and I have the large frame. Suggest you might like to speak with Brett as he made suggestions for both my wife and myself and he was spot-on. He is your best source of information I reckon. Goodluck. Col H
Brett R.Aseako
HI Greg, thanks for the question.
You are correct re the battery options. Distance obviously depends on your usage and management with the key things that effect distance being how much effort you put in yourself, what power level you use most and what gear ratio you are in. A realistic expectation for a 10ah battery is around 30-40km subject to terrain but we have many owners who manage their bikes well and get significantly more. 50 - 60km. The 13ah battery technically gives you an extra 30% range under the same riding conditions. In terms of height, at 171cm I would recommend the standard frame. You can put the seat up if required but this frame has a lower min seat height. Re the seat position, the seat on the standard frame does go effectively all the way down to the frame - it is only on the large frame where it sits above the battery although if required the bracket underneath the seat can be swapped around and it too will come down in front of the battery. The reason on the large frame is that to accommodate longer reach of those taller people, the seat has been moved back, and normally for those of that height, there is no reason for the seat to come down any lower than the battery and in fact is often lifted higher. This is purposely designed that way. In either case if you wish to remove the battery for charging etc. then you have to lift the seat to give room to remove but that is a simple quick release mechanism. Of course you can always charge while on the bike and avoid that altogether.
I hope this has helped with your questions. If you have anymore, please give us call and we are happy to help. Regards Brett - Aseako
Becasked
Hi Aseako Electric Bike doesn’t hold charge....when plugged into the wall on charge it will work but once unplugged it saying low battery......does this mean I need new battery
1 answer
Brett R.Aseako
Hi Bec,
Thanks for the question. Could be a couple things subject to age of battery etc. Best for you to give us call direct on 1300 55 99 76 or send us an email with your contact details and we will call you to help diagnose the issue.
Regards, Aseako
Details
Aseako Zoco Xtreme5 reviews | Aseako CitteNo reviews | Aseako Cruiser II3 reviews | Aseako Zoco Ultra3 reviews | Aseako RossaNo reviews | Aseako Alto5 reviews | Aseako Tourney20 reviews |
Aseako AventiNo reviews |
Aseako Sport4 reviews |
Aseako Moto2 reviews |
Aseako Cruiser1 review | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Category | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes | Electric Bikes, Road Bikes and Mountain Bikes |
| Release date | Jan 2009 | Jan 2009 | Jan 2009 | Jan 2009 | Jan 2009 | Jan 2009 | Jan 2009 | ||||
| Replaced by | Aseako Cruiser II |
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Brett R.Aseako
We found out about Mattias concerns via this product review. We would encourage all owners to contact us direct in the first instance to advise of any issues so we can assist in resolving them quickl... Read more
y. We have since contacted Mattia and have clarified that he has only had a couple problems with the bike. The first was a legitimate warranty issue which he contacted us about quite a while ago and it was quickly resolved. The current issue is only the 2nd issue and after discussion appears that it is not necessarily a part issue but most likely a maintenance issue as a result of the type of terrain he is using the bike in. We are however working with Mattia to assist in getting him back up and riding as quickly as possible.