Don’t sign up to anything
Rip you off there fake and after money so avoid at all costs if men went there they would of been hunted down by now take them to court everyone else does .
Money Hungry and Poor Communication
I stopped going to the Transformation Centre maybe 7/8 months before my contract was set to run out. I called up and told them I wanted to cancel to which they told me I had to wait until my contract expiry. I respected the terms and conditions of my contract and continued to pay fees for a membership I didn't use for the remainder of my lock-in contract. I also asked that they cancel my subscription at the end of the 12 months to which they agreed. 10 weeks after my contract was supposed to expire I am still having fees automatically withdrawn...from my account. When I contacted the support team they told me that I was supposed to jump through a million hoops to cancel my subscription and they will not refund me the fees they took from my account outside of the contracted period (Almost $250)... Clearly there is a lack of communication between administrative staff because whoever I spoke to about cancelling my subscription last year never informed me of the official cancellation process. If you are going to go with this gym GET EVERYTHING IN WRITING so they can't screw you over like they have me. In terms of the gym itself, I think it has some decent classes and facilities. I really loved some of the boxing classes with Brooke but found they were the only ones that pushed me and they weren't always offered at times I could make. For anyone with an advanced level of fitness you'll find better value elsewhere.
Scammers and Thieves
Beware, if you buy a ticket to their show. You will automatically be subscribe to a monthly fee. Its hidden in the lengthy terms and condition. Good luck getting your money back if you fallen for this scam.
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**The Worst Gym I have ever been to*** Be Warned!!!!!!!!!!
I decided to join this gym as it was an all female gym, and thought that that would make it a less judgmental environment. Well I was certainly wrong about that! I only ended up going twise...
Very pushy and persistent to get you to sign up, and once you do, that's all your'll hear from them.
The girls that work there are unhelpful, negative and rude and make you feel so unwelcome.
No one will show you how to use the equipment - only told to 'download the app' - which is terrible FYI.
The one class that I did attend. was way over booked an...
I signed up to ABBBC and I really regret it. The catch to getting the body challenge for "free" was to sign up to AB transformation centre. I had issues with communicating with costumer service from the beginning from both TC and ABBBC. Calls straight to voicemail and emails never returned. Issues with the body challenge website platform which made it difficult to follow the program. Also time consuming and information overload when trying to follow online ABBBC. When I finally got a hold of them I was told they couldn't help me. When I wanted ...to cancel they still charged me for two weeks notice and didn't seem to care much about costumer dissatisfaction. If you're looking for a friendlier and more personalised program this is definitely not it.
Lacking in communication.
Unfortunately I have decided to quit my membership with the transformation centre. The support system with this business is far from desireable, after payments not going through and e-mailing over two weeks ago with no response, calling the Tc with no helpful information I am at my wits end. Very disappointed as I have found a great group of girls to train with and really enjoy the trainers and classes. Motivation has been lost as I feel the support is very limited. Please hire more people to help because your current support system is a joke.
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