Dryer never dries
My new heat pump ASKO dryer doesn’t dry properly. Wish I’d read the reviews before purchase. I like other reviewers was talked into buying this product over Miele. I’m angry and disappointed. Wish I could return it.
Purchased in January 2021.
Only lasted FIVE YEARS
Having used, and been happy with an Asko Washing Machine for a few years, I was very excited to order the Asko 7KG Heat Pump Dryer, even though it was in the Top End $$$$$$ price for dryers.
I loved the fact that it was also a great environmental dryer, being able to use the water residue on my garden bed after the cycles.
With only the two of us within the household and living in a warm climate in Qld, mostly light clothes were put in the dryer along with the usual towels and sheets etc.
I loved the products features, it was gentle on the cl...othes, especially happy with the revival cycle, as after this cycle I usually didn't need to then iron the item. The filters were easy to clean. This machine was looked after by myself, and very much so, and had Asko dealers come and do the services on it. Hence my disappointment when it died around November 2020, after only purchasing it in May 2015.
Purchased in May 2015 at Appliances Online for $1,021.00.
Utter Garbage ..overflows all the time, takes ages.. support is basically non-existent
I've had this drier for about 3 year ..Its been nothing but trouble. It's loud, it takes forever to dry and right now it keeps on giving overflow errors. I've been trying to get through to asko support for almost 2 hours.
Purchased in July 2017.
Rubbish Product/Warranty is a Hoax
My washer shredded the first load of washing! When I contacted Asko, I was told that someone would come around sometime in the next few weeks????? Fortunately, m retailer - Harvey Norman stepped in and had it replaced. Now my drier is making more noise than your average Boeing 727! Despite a number of emails and phone calls to avail myself of their so called warranty, I have had no response. DO NOT BUY THIS PRODUCT!!!!!!!!!!!!!
Purchased in October 2018 for $1,999.00.
No problems at all
This (T784CHP) drier is efficient, does not need ventilation, (but I usually put the fan on anyway as it's in a "french" laundry cupboard). I has not missed a beat in the 5 years I have had it and I bought it from a clearance sale. One piece of advice if you are new to Heat Pump driers..... READ THE MANUAL! and clean the filters as per the instructions.
Purchased in March 2014 at e&s.
Love this machine
Bought this heat pump drier along with a matching washer. This was and still is the best looking heat pump drier made IMO. I sought it out despite the newer model having just launched at the time.
I can't complain, this machine does everything I expected and does it well. It's a great unit and looks better than it's newer replacement model. I am also thankful that is comes with the stacking kit and sits perfectly on top of it's matching washer. Unlike the washer this actually does have a audible completed cycle chime.
It's unfortunate that Asko is now a Chinese company, I wish the company had maintained their European ownership.
Purchased for $1,799.00.
Almost caught fire - just got a lot of smoke and tripped circuit breaker!!!
I have an Asko condenser dryer which I purchase back in July 2013. I bought it as a set with the Asko 6884ECO washer and have had the washer replaced already under warranty back on 6//11/14.
The problem i am facing is now with the Dryer - T784CHP - Serial number: 124820473978
I had the unfortunate experience when I realised my circuit breaker had tripped and when I went into the laundry I found it full of smoke!! The only appliance that was running was the dryer....I disconnected it and the reset the circuit breaker and all is well.
I did a...visual inspection and couldn't see an lint build up anywhere (where you can access of course) Problem is now the Asko is a fire hazard and I would like some attention to this please. We maintain it and we religiously clean out all lint / condensers etc and is in pristine condition except for the smoke! I also noticed lately that the condenser container has been dry - not collecting water and I notice a lot of heat in the room and condensation inside the door which is not what these heat pump dryers are supposed to do...!!
Purchased in July 2013 at Asko Appliances for $2,199.00.
ASKO T784CHP - Caught fire and caused over $100k in damages
If anyone has trouble with excessive lint build up in inaccessible parts of their machine, overheating or a defect in the capacitor of their ASKO dryer I need your help. My ASKO dryer caught fire in my rental apartment and caused $60K+ worth of damage to my personal effects and worse the landlord's insurance is suing me the internal damages to the apartment. Unfortunately, my contents insurance had lapsed at the time of the fire :-(
One possible reason the fire started is due to a build up of lint in the internal compartments of the machine no...t accessible by the user. The other issue is the inbuilt safety overheating cut out did not take effect. The other issue is an ASKO technician had replaced a defective capacitor only six month before the fire. What baffles me is I religiously cleaned the lint every cycle out of the front lint filter and the small bottom left lint filter monthly. I was sincerely so diligent with lint removal that I simply cannot believe how much lint was found in the inner workings of the machine near the motor and capacitor which was the origin of the fire. In my view, the seals of the internal compartments or air pressure flow of the machine must be defective to cause the lint to build up internally to such an extent. The machine was only 3.5 years old and it was used for drying clothes of only one person, not a family of seven for example. ASKO have been pitiful in their response to the fire. They deny there is anything wrong with the machine. They have been completely unhelpful and have denied all responsibility.
Purchased in June 2014 for $2,500.00.
Leaking!!! Leaking and leaking!!!!
Water came out of the machine instead of the container built in the machine!!! Bought from Harvey Norman Fyshwick!!! Got NONE help from both Asko and HN. Stay far away!!!!!
Purchased in December 2019 at Harvey Norman for $1,000.00.
do not buy asko dryer
Bought my dryer (T794C) 4 years ago. Lost all power to it after 2 years and 2 months, they came out and replaced the whole power board as a good will gesture. (shameful i thought seeming it had only been out of warranty for 2 months). 2 years and 4 months later it has lost all power again this time they will not repair it under warranty. Never again would i buy ASKO to have a dryer last 4 and half years(which is hardly ever used) is shameful. Do yourself a big favour DONOT buy asko products.
Purchased in December 2014 at The Good Guys for $2,500.00.
Screeching sounds coming out of the dryer
Bought this dryer from Appliances Online in January this year. The drying cycles are extremely long - have had to revert to the manual Timed dry cycle for it to even work.
As of last night, the dryer has been making a loud screeching sound. So much for Swedish engineering. We pay a premium and expect a premium product which is at least reliable. Not.
Purchased in January 2019 at Appliances Online for $1,009.00.
I'd give it a zero rating if I could. Endless trouble with it. Every issue imaginable. Has broken down more times than I've counted now. Have found Asko extremely difficult to deal with unfortunately. Had similar issues with the Asko washing machine which eventually just died completely less than 4 years from purchase. Asko has (with much pressure from the store we purchased the dryer from) replaced it twice. When it does work it takes many, many hours to dry clothing and Extra Dry is the only option to use if you want dry clothing. There are so many areas where lint and fluff get caught and that need to be cleaned after each use. Unfortunately some you cannot get to and need a technician to come out to fix. It also seeks ....
Typical Asko Rubbish
Purchased dryer in June 2013. I am having major issues with the dryer not drying and also bearing noises which are very loud. I thought this would last. I also purchased an Asko washing machine after this and thought it would be fine but after 2.5 years it broke down and the technician said this model had major known issues. I was told when purchasing that these were great reliable products. Rubbish!!!! The washing machine still has issues leaking and making noises and the drying does not dry and has bearing noises. I spent around $5000 on these two items and would never purchase Asko again. DO NOT BUY THE ASKO BRAND EVER !!!!!! I am about to buy some replacement products which will not be ASKO.
I am at my wits end with my ASKO dryer, its not even 3 years old and I have always had a problem with it! I have had it fixed multiple times and the last time I got it fixed for a consistent squeaking noise I was told by the Technician that the noise is something I would just have to deal with! What the...I paid over $2500 for this dryer. I emailed ASKO and was told there is nothing they can do as its out of warranty. It takes forever to dry clothes and I have to use the extra dry setting all the time. I am ready to take it to the dump and buy a new one...but why should I! I am going to go to consumer affairs this is getting beyond a joke.
We purchased the dryer in late 2012. It broke down with in a few months. It was repaired. It broke down twice more so the company replaced it with a new one. After two years the replacement machine had a loud baring noise. the water extraction pump had failed. while it was with the repairer he tested it and found the heat pump was failing , that explained why it took so long to dry the clothes. They want another $900 for the part and labour on top of that to fix it. This product it just junk. It was sold to us that it would last twenty years but it was scrapped after two . do not waste your money on this over priced rubbish.
Questions & Answers
I am looking to purchase a new washing machine and dryer from the current Classic range and I will need to stack the dryer on top. I’ve read this is possible but can you please confirm if I can also turn the dryer upside as I won’t be able to reach top control panel if I don’t turn
Thanks in advance
I have a T784hp dryer. I would like to know if I am able to choose a low temperature setting like you can on most dryers? That way I can dry garments that say dry on warm or low settings.
I have the T408HD...I bought it mid 2018 to go with the new washing machine. It runs really well, BUT...I have a question about the new so-called "Butterfly Drying". If I put a couple of sheets in, they ALWAYS end up in a rolled up ball. Same with towels. It happens whether I dry straight out of the washing machine, or am just finishing them off after they've been on the line for a while. What is going on with that? Am I doing something wrong?
I bought this dryer for the holiday house because my other one (T784HP) is really terrific and doesn't cause the sheets etc to roll up into a bal
Get an answer from our members and Asko representatives
|Category||Heat Pump Clothes Dryers|
|Energy Rating||6 star(s)|
|Features||Auto-Sensing, Child-Safety Lock, Lint Filter, Reverse Tumbling and Stackable|
|Door Hinge||Left and Reversible Door Hinge|
|Dimensions||845 x 595 x 585 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Release date||Sept 2012|
- MPN: 35904177 and T784CHP
- GTIN13: 3838942902499 and 7392417051021
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