Auction Club

The roadworthy didn’t reveal that the engine and battery light were on. We were promised on delivery that these glaring items would be fixed. After taking it to several dealers because “cost effective”management was needed”, nothing was resolved. Even drive it 80km north on the M1 to a mechanic who was very rude after two hours waiting saying “ it hasn’t even been booked in, I will do it when I feel like it.”. Mine and my x husbands phone numbers were then blocked and we were told WE were rude to our daughter. The roadworthy was crap and so was the support for fixing a dodgy car sold by them. 0 stars as it cost me a lot of money for a useless car that used an exorbidant amount of petrol.

Paid over 36k in Feb… it’s now September and I still have no car.
Impossible to have good consistant contact. Always a new excuse. Car failed roadworthy with 2 pages of issues. Now I’m stuck with no car. No money. No resolution in the foreseeable future. I’m at a loss on what to do.
Every worker I am assigned seems to resign and I’m about to get passed onto my 4th agent.

RANT ALERT

I don't normally post this kind of thing but I am BEYOND done. I hope no one else has to go through this.

Watch out for an episode on ACA about these guys because that's where I'm going next! Auction Club is the most uncontactable and unreliable company I have ever come across. Every single person who works there is dodgy and just out for your money. They are absolutely pathetic and provide zero resolutions. I've had issue after issue.
They sold me a BMW that needed an O2 sensor replaced (which they said they would do as it was a...

The company was recommended to me, I was busy and felt that they would be fair. I was really disappointed to find that rather than this service being an opportunity for the public to pay a brokerage fee and acquire a vehicle at the same price as dealerships, the Subaru forester secured was purchased according to revscheck.com was double dealership trade price!!!

My dealings with auction club has been great I have had numerous conversations about upcoming auction and reports about what car I was interested in auction club has been honest and upfront about everything they even picked me up from the airport after I won my car I would very much recommend them to everyone

This company stole over $100,000 off clients and denied any responsibility. They are over a dozen investigations currently being done by Office of Fair Trading. Some people have been lucky to get their money back with Auctionclub being solely responsible for the funds but some haven't. They passed on a stolen car from an auction that they got caught forging the payment receipt but didn't let the person know. After one customer complained that the final price way too high, they dropped it by $1000. Which couldn't happen if they were only chargin...

Used Auction Club to find me a car. The car which arrived failed RWC by over 40 counts. Fair trading now involved.

This company ripped us off in a huge way. We paid a lot of money and had no car nor a refund. They claimed one of their employees stole the money and then claimed no responsibility for it. We were able to locate other people who had also been ripped off but I see from reviews on this and other websites that there were many, many others who were scammed and in more ways than one. They have had their friends write positive reviews - so don't fall for that. I'd steer totally clear of Auction Club (and Property Club).

Zero stars if possible.

I am reluctant to post a review, however, I am forced to resort to this due to the lack of a reply from the company following several emails.

I purchased a car with these guys, there were issues in evidence from Day 1, I took it to my mechanic, who repaired the first of many issues, and advised that he did not believe that the car should have passed RWC.

I checked my paperwork supplied by the company, no RWC. I then received a RWC AFTER I had taken the car away, RWC done without the car being present. Dodgy to say the very least.

Do not use these guys, they are not interested in providing a service for the fee you pay, not honouring the warranty.

Received a call from [Name Removed] in regards to buying a car from auction. Long story short when the car was sold at auction I transferred $20,0000 and never received the vehicle nor have I got my money back. I have gone to the police and they are investigating the company it looks like I won't get my money back. Stay away from buying anything from [Name Removed], [Name Removed].