1 photo
Auction Club

Auction Club

1.4 from 10 reviews · View Statistics
See the Best Online Vehicle Sales Sites in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Auction Club

Reviews

1.4
10 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(9)
  • Ease of Use
    2.0 (4)
  • Product Quality
    2.0 (4)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    2.0 (4)
Previous
Next
Rosemary W.
Rosemary W.South East Queensland, QLD

Rip off

published

The roadworthy didn’t reveal that the engine and battery light were on. We were promised on delivery that these glaring items would be fixed. After taking it to several dealers because “cost effective”management was needed”, nothing was resolved. Even drive it 80km north on the M1 to a mechanic who was very rude after two hours waiting saying “ it hasn’t even been booked in, I will do it when I feel like it.”. Mine and my x husbands phone numbers were then blocked and we were told WE were rude to our daughter. The roadworthy was crap and so was the support for fixing a dodgy car sold by them. 0 stars as it cost me a lot of money for a useless car that used an exorbidant amount of petrol.

  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Nicole
NicoleSouth East Queensland, QLD
  • Verified

36K paid over 8 months ago… still no car

published

Paid over 36k in Feb… it’s now September and I still have no car.
Impossible to have good consistant contact. Always a new excuse. Car failed roadworthy with 2 pages of issues. Now I’m stuck with no car. No money. No resolution in the foreseeable future. I’m at a loss on what to do.
Every worker I am assigned seems to resign and I’m about to get passed onto my 4th agent.

  • Ease of Use
  • Product Quality
Similar opinion? Write a review on ProductReview.com.au!

Absolutely Pathetic!!!

published
  • Ease of Use
  • Product Quality
Similar opinion? Write a review on ProductReview.com.au!

Disappointing to find the car was NOT 35% less but around double retail trade price & $10,000 more than retail!!!

published

The company was recommended to me, I was busy and felt that they would be fair. I was really disappointed to find that rather than this service being an opportunity for the public to pay a brokerage fee and acquire a vehicle at the same price as dealerships, the Subaru forester secured was purchased according to revscheck.com was double dealership trade price!!!

  • Incentivised Review No
  • Return Claim MadeNo
Auction Club
Thomas M.Auction ClubSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Online Vehicle Sales Sites

Find out how Auction Club compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
Tony mitchell
Tony mitchellFar North Queensland, QLD
  • 2 reviews

Great car

published

My dealings with auction club has been great I have had numerous conversations about upcoming auction and reports about what car I was interested in auction club has been honest and upfront about everything they even picked me up from the airport after I won my car I would very much recommend them to everyone

  • Ease of Use
  • Product Quality
Similar opinion? Write a review on ProductReview.com.au!

Don't trust this scam company

published
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
gamer64
gamer64Wide Bay-Burnett, QLD

Very Unprofessional, cant deal with customer complaints.

published

Used Auction Club to find me a car. The car which arrived failed RWC by over 40 counts. Fair trading now involved.

  • Ease of Use
  • Product Quality
Similar opinion? Write a review on ProductReview.com.au!
Jay
JayQueensland

Auction Club stole from us

published

This company ripped us off in a huge way. We paid a lot of money and had no car nor a refund. They claimed one of their employees stole the money and then claimed no responsibility for it. We were able to locate other people who had also been ripped off but I see from reviews on this and other websites that there were many, many others who were scammed and in more ways than one. They have had their friends write positive reviews - so don't fall for that. I'd steer totally clear of Auction Club (and Property Club).

  • Incentivised Review No
Auction Club
Thomas M.Auction ClubSend a private message
Jay
Jay
Auction Club
Thomas M.Auction ClubSend a private message

Hi Jay, I would like some proof in this matter as I don't know who you are and I have never spoken with you. if you would like to give me a call on the number above that would be great.

Similar opinion? Write a review on ProductReview.com.au!
Mark D.
Mark D.South East Queensland, QLD

Stay away

published

Zero stars if possible.

I am reluctant to post a review, however, I am forced to resort to this due to the lack of a reply from the company following several emails.

I purchased a car with these guys, there were issues in evidence from Day 1, I took it to my mechanic, who repaired the first of many issues, and advised that he did not believe that the car should have passed RWC.

I checked my paperwork supplied by the company, no RWC. I then received a RWC AFTER I had taken the car away, RWC done without the car being present. Dodgy to say the very least.

Do not use these guys, they are not interested in providing a service for the fee you pay, not honouring the warranty.

  • Incentivised Review No
  • Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Online Vehicle Sales Sites

Find out how Auction Club compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
KATE
KATESouth East Queensland, QLD

Terrible

published

Received a call from [Name Removed] in regards to buying a car from auction. Long story short when the car was sold at auction I transferred $20,0000 and never received the vehicle nor have I got my money back. I have gone to the police and they are investigating the company it looks like I won't get my money back. Stay away from buying anything from [Name Removed], [Name Removed].

Auction Club
Thomas M.Auction ClubSend a private message
Auction Club
Thomas M.Auction ClubSend a private message

1/12/2020 still no phone call or email in regards to your misleading statement?

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Rob
Robasked

Just wondering how many more people got ripped off by this company. I understand some got their money back through fair trading.

3 answers
Jay
Jay

What sort of messed up lives they must have had to be so inhumane. Some of the people they've ripped off have really been good, hard-working and low-income people that didn't need that sort of financial agony.

gamer64
gamer64
Fightingback
Fightingback

You can contact us through the Facebook page Scammed by Auctionclub. We might be able to help you guys a bit to get your money back.

James
Jamesasked

Who is The Director of Auction Club ?

6 answers
gamer64
gamer64

From what Ive been told, Tom Mutch claims to be in charge of Auction club.

James
James

Ok Thankyou, i thought it was someone else from what i was told by Tom Mutch but obviously he was not willing to tell me that

Jay
Jay

Get an answer from our members and Auction Club representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.