Audi Q7 Rubbish
I am in the chauffeured vehicle industry & over a period of 20 years have had 11 Statesman Caprice & 2 LTD's. Two years ago went to a new Audi Q7 tdi. MISTAKE. I never had any problems or major repair bills with my 11 Caprice or LTD's.
The Audi has done 60,000 k/ms & is falling apart & costing a mint.
Standard service cost $1350.00 (providing it doesn't need anything other than a bog standard service) as apposed to $285 for caprice. Tyres, $2,200.00 a set of 4 & last about 35,000 k/ms (if you're lucky). Caprice $900.00 & last for 65,000 k/ms...
- Q7 4M TDI (2015-2021)
- Verified purchase
All the bells and whistles except being roadworthy
I purchased a 2017 model Q7 at the end of last year, having previously owned a last generation Q7 (2013 model) for nearly 4 years, I believe I am more than qualified to compare the differences between the new and old model. Both of the Q7s were purchased brand new.
With the older model, I experienced a number of minor issues including an embarrassing moment when one of rear door handles fell off as I opened the door at the airport, for my guests. I also find the overhead sunglass container and glove box are literally unusable on the older mo...del. The newer model has a number of advantages over the older model. Many online reviews are positive and based only on the new condition. My decision to upgrade was also based on these reviews, particularly from the ones on YouTube, however, there are fewer reviews based on the experience of being a long-term owner of this car. Undeniably there are a number of improvements and surprises in the new model and I did find the newer model is not as bulky as the previous one and sitting position is lower. The new Q7 is more adaptable to the city roads. The start and stop system is also much smoother and the diesel engine is much quieter. The presence worked fine to avoid collision. Yet the headlights are not as bright as the old model. I am not sure whether it is because the driver’s sitting position was higher. My score would have been 4.8 out of 5 within the first week of ownership, however, I found the navigation failed to read the media as it was shown on screen while driving interstate. It failed to read newly built roads and kept restarting until showing black screen. I thought it was just a minor issue and was still giving friends good feedback about this car. I would not hesitate to recommend this car during the first 3 weeks of ownership, as all looked fantastic, until the fourth week of the ownership and then I found Achilles’s heel with this model. On a 44 degree day of mid-January, the front parking sensor stared to play up. It beeped continuously, even though the car was over 2 metres behind a car in front. A few hours later, the car suddenly fell into “limp home mode” driving at 50 km/hour. On the screen, it flashed the following message in sequence – Start/Stop/System fault. Function unavailable. Please contact workshop. Cruise control system: currently unavailable. See owner’s manual, then Drive system fault, please contact workshop. The symptom of the drive system fault is that the car lost acceleration and struggled to move when stopped at traffic lights. It was impossible to drive it over 60k/hr. I called the Audi roadside assistance, they instructed me to restart the engine and then gave up. They asked me to get the car towed in this terrible weather. What a joke for a prestige car of less than a month old with 3k on the clock! The next day they kept the car for a day at the Audi service centre and said that there is no fix at this stage. They applied ‘regeneration’ as a temporary solution and assured me the same issue would not appear again within the next 10K. They also told me that Audi Australia would contact me to make explanations. Audi Australia called me the next day and told me there is currently no fix to this problem. They will work closely to work on this problem and are unable to provide a definite date. I was worried about what could happen if the vehicle fell into limp home mode in an area with a high-speed limit They said you know how to do it if this problem happened on a highway. Ironically, the drive system fault reappeared within 2 weeks when they returned the car to me! It appears that the problem is not a single incident. There are a few other owners have experienced the same issue. My problem was reported to Audi Australia 2 months ago and the car has been held by them for more than 6 weeks. They cannot fix it and refused to refund or replace. Apparently, Audi failed their obligations to the customers. Having sold a defective vehicle, unable to repair it and refused to refund or replace. What a great experience with Audi!
High service and repair costs
Bought a 2011 demonstrator and have had several annoying issues with the car - brakes replaced 3x in 5 years (admittedly mainly driving around town, but have never had this problem before in 30 years of driving), expect to replace tyres at least annually (Audi charges close to $500 a pair - get them somewhere else), front passenger window doesn't power down in the summer - really a hassle at parking building entrances and exits, tailgate now sticky, sometimes doesn't go up - but service says they've checked these issues and they're fine (?).
Find out how Audi Q7 compares to other Large / 7 Seater SUVs
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Don't touch - very poor value
I bought this car in July 2015.
My disappointment is from both Audi as a brand and from the Q7 specifically.
It is a big car but interior space is very limited.
The MMI has issues - it is slow to start, bluetooth takes 3 times longer than my VW. I does what you don't want it todo. I contacted Audi a few time - now one ever got back to me.
The engine is good with good fuel consumption but to be honest this is the only good thing about this car given the high price.
Money pit and poor engineering
Don't do it!! I had a 2009 Q7 S line, and before 65000 km had faulty tailgate, fuel door wouldn't open, dropped lower injector seals, failed water pump and burnt engine oil. Another guy In town has had his Q7 engine out at 45000 with rear main seal issues.Excessively expensive service costs, our closest dealer was over 150 Kim's away. You spend $90K on a car and you expect a little better. My first Hyundai Excel ran without fault for over 200000kms at $18k, go figure. I dropped a heap of cash on the trade as I could not bring myself to sell this lemon privately. Now have a Toyota Landcruiser and love it. You may look cool in an Audi but it will send you broke and let you down. Hope this helps in your decision.
Initially great. Now a money pit.
I bought my first (and last) Audi in 2008, a Q7 4.2L Diesel. I needed the space and loved the guts and torque. But when the warranty period ran out everything started to go wrong. I have literally had the thing in and out of service departments since it was 2 years old and it has cost me a fortune, not to mention it eats through tyres, pads and discs (I get Cooper tyres now on nitrogen rather than O2). Don't get me wrong, the car itself is amazing to drive: gutsy and smooth, although not so much now it is an older man). It just keeps my wallet ...empty. I have had lower control arms replaced, the boot latch replaced 4 times and it still slams shut as opposed to closing gently, the MMI system won't work with an iPod or phone ($6000 to replace the whole console), the steering column won't go all the way up or down, the tubing around the sunroof gets blocked and leads to massive flooding in the driver's foot compartment whenever it rains (Audi told me not to drive it when it rains!), and it has lagged upon initial start for the day for 3 years, and now to top it off the drive rack needs replacing. I've just been told it will cost me $8000 to fix this, plus another $1600 to "fix" the sunroof tubing, another $300 each time to "fix" the boot and the list goes on forever, no joke. All the above issues have been seen by Audi and they either want to charge me a huge amount of money to fix or can't see the problem, for example: the recent drive rack issue took 2 days for Audi to look at and in the end they couldn't hear the clunking coming from the car, so I took it to another service guy who diagnosed the clunking as a drive rack issue but is unable to fix because it is not something he's able to do (very honest guy). What next Audi? I'm over the maintenance. Do not buy an Audi unless you are willing and able to replace every 2 years upon expiration of the warranty period. Audi service departments are there for one reason: to empty your wallet after warranty expiration. They don't necessarily know everything there is to know about your vehicle, though they will say they are the experts and don't take it elsewhere for servicing. I kept going back to Audi for servicing until I got jack of paying too much and not seeing results. Since going to a non-Audi service centre I have noticed a difference, but only Audi can fix certain things which is really frustrating. Seriously, do not buy an Audi unless you are willing to overpay at servicing, overpay for spare parts, overpay for pads and discs and have a lot go wrong with the car. It is disgusting that such a company can get away with all that goes wrong with their cars, and many friends say the same thing. Everyone I know who owns an Audi has the same issues. Be warned
2009 Audi q7 good at first then engine mangment system died @ 90000 km then turbo replaced battery aircond fan now has a lag at low revs put your foot on the gas and nothing for 1-3 sec not good at roundabout etc Audi has covered most of this if not it would having been about $ 15000 audi centre orange have been great to deal with but beware q7 buyers
Questions & Answers
Unable to open glove compartment?
Hi all, just a quick question, my q7 2008 mirrors and sun roof not working, not even a sound or nothing, did anyone have this problem, i got told its a control module, fult. any awnsers. thankyou
What's the q7 V8 diesel engine like
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Drive Type||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)||Four Wheel Drive (4WD)|
|Fuel Type||Diesel and Hybrid||Diesel||Petrol||Petrol|
|Wheels||19" Alloy||19" Alloy||18" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||4 Stars||4 Stars|
|Fuel Consumption||5.9 L/100km||1.9 L/100km||12.7 L/100km|
|Fuel Tank Capacity||85 L||75 L||100 L||100 L|
|Engine||6 Cylinder 3.0L||6 Cylinder 3.0L||6 Cylinder 3.6L|
|Max Power||200kW @ 4250rpm||190kW @ 4500rpm||206kW @ 6200rpm|
|Max Torque||600Nm @ 1500-300rpm||600Nm @ 1250-3000rpm||360Nm @ 2500-5000rpm|
|Country of Manufacture||Slovakia||Slovakia||Slovakia||Slovakia|
|Maximum Towing Capacity (braked)||3,500 kg||3,500 kg||3,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
|Release date||Sept 2015||Jan 2017||Sept 2006||Jan 2007|
|Discontinuation date||Dec 2010||Dec 2009|
|Replaced by||Audi Q7 4M||Audi Q7 4M|
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