Aunt Betty Questions & Answers

I have a booking number says confirmed but I still do not have my flight tickets, the payment has already been done to my credit card, can someone help me the flight is next week
Thanks!!

I have Virgin Credit with you for Bali which expired in January 2021. Will this now be extended to a later date and can it be used for another domestic destination??

My flight was cancelled on 19 March 2020, your office informed that my refund will be proceed near 12 weeks since. I didn t have any reply or advice on my refund status and I am still waiting for my refund. Can one of your representative replied my questions? Please respect our customer's right, at least, we are protected under Australian Customer right Act. I have been writing various mails and refund forms, NO Replied at all. I will keep my last hope to receive your reply soon. My booking number is ABY3159956.

When will I get my refund? My booking was for 2 April. I asked for a refund in March. It is now December. When will you give my money back? I don't want your credit. I cannot fly from Australia to anywhere. So, I want my money back.

With our shell credit I have if we are unable to use by the date will this be extended the date I was give was to be booked by Jan 2021

i haven't received my refund yet
booking reference ABY3284842
my email id
ashokbalan@hotmail.com

please arrange refund and confirm reply on email

How to get the refund

Ainda não recebi o refound. Preciso receber o refound e compensação por todos os custos que tive devido ao cancelamento da viagem (AUD $5000) . Dou o prazo até sexta feira pra que vocês resolvam isso.
att
Yago

I was given a voucher but can not locate it in my emails any longer. Was a from a price match refund through Aunt Betty. How can I locate it?

We need to arrange a CLASS ACTION against both Aunt Betty and Flight Centre as they are holding up monies that have been returned by the airlines.

I have a booking for Sept 24th from Australia to Barcelona which is impossible to make, so I need to cancel, how do I get a refund Aunt Betty?

After requesting a refund and getting an acknowledgment email from Aunt Betty that the refund was being processed, I now received an email that our flights have gone into credit shell (as requested!! - no I didnt request a credit!!). Absolute joke trying to contact anyone there. Not sure how this situation will end. I do not intend to travel in the future and would appreciate a refund.

Has anyone received a refund yet for their flight? Booked a flight in March and still waiting?
Thanks

Could Aunty Betty do the right thing and refund people their money?

Hi, just wondering did anyone manage to get 100% refund for their cancelled flight?
Is there anyone we can talk to or anything we can do to get full refund?

I have been waiting for more than six months to get a refund, today however i only got half of what i should get refunded. Someone please tell me if the other half will be processed. I only got $756 and i was mean't to get $1521 instead.

Booking ref: ABY3155160

We had to cancel our trip to uk due to covid 19 restrictions back in March.How can we contact aunt betty .com.au as all thier comunication is still offline .

We are Due to fly to Portugal in Early September 2020. My husband called Aunt Betty and we were directed to fill out a form. We requested a CREDIT. Their reply was. If we cancelled We would Incur
a fee of $250.00 per person to Aunt Betty! And a $500 Airline Fee per person So all up a total of $1500.!!!!!
Aunt Betty is owned by Flight Centre!!! How dare you treat us like imbeciles!!!!

Hi
Our flight is booked for December 2020 to UK returning in January 2021. As we are travelling with our 3 year old we now don’t feel safe to do so. Can we cancel and receive a refund?

Are you taking bookings for august ?
! how do i use my credit, when booking online ?