1 photo
Aunt Betty

Aunt Betty (page 4 of 4)

2.3 from 1,889 reviews · View Statistics
See the Best Booking Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Aunt Betty

Reviews

  • Transparency
    3.6 (54)
  • Customer Service
    3.6 (68)
  • Trip Completed Yes · No (85)
  • Ease of Booking
    4.1 (76)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail

About Aunt Betty

published

The service I received from Aunt Betty was very good in the sense that when problems arose there was always a rep who tried to help. The support staff is very good

However I feel that Air Mauritius the major airline should brief the agents accordingly for example baggage allowance was not updated re the 30 kg per piece

Also Aunt Betty is not aware of the Frequent Flyer/Kestrel or its benefits to its members. That is important for agents to know

Aunt Betty
Customer C.Aunt BettySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Says oops something went wrong while making payments

published

Hi there,
I tried making payments via credit card but always come as OOPS something went wrong.. How can I make payment on aunt betty..? Please let me know.. The payment is above $3500.
Thanks

Aunt Betty
Customer C.Aunt BettySend a private message
Similar opinion? Write a review on ProductReview.com.au!
Moly A
Moly ASydney, NSW
  • 2 reviews
  • Verified

It was great experience with Aunt Betty

published

No extra fees. Received my e- tickets within 24 hours of purchasing. Checked their reviews before buying the tickets and gained the confidence to buy an overseas trip with Aunt Betty.

Aunt Betty
Customer Care E.Aunt BettySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

  • Verified

Lowest priced airfare

published

I haven't taken the flight yet but the website was reasonably easy to use and i booked the flight easily, seems legit as I've found it on the airline's app.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

Booking Services

Find out how Aunt Betty compares to other Booking Services

Know better, choose better.

Compare all
darren mitchell
darren mitchellSydney, NSW
  • Verified

1st time user

published

all seemed to go smoothly, hope all goes well when the day comes to depart!
the booking process was very simple and easy to use, only thing was that the final fee included a site using fee on top of the flight price.

Aunt Betty
Customer Care E.Aunt BettySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

  • Verified

Consistently a great travel agent website!

published

I have booked Long Haul trips here multiple times, usually once or twice a year.

Always the best deal compared to other travel websites, including the airlines' official website.

The card payment fees are understandable. However, I don't understand how/why PayPal transactions also have the same fees!

Never have I had to contact them, so no idea on that front. However, the cheapest and best deal usually.

Aunt Betty
Customer Care E.Aunt BettySend a private message

Hi Avi,
Thanks for your booking. Your repeat business is appreciated. Pay Pal has similar charges to the regular bank issued credit cards, so unfortunetly, they have to be passed on,
Regards,
Aunt Betty.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

Peter
Peter
  • 3 reviews
  • Verified

Simple booking procedure

published

Flights to Bali booked and confirmed immediately. Very simple process and would recommend to anyone else. The quoted price was the price paid for the flights plus a small booking fee which was to be expected

Aunt Betty
Customer Care E.Aunt BettySend a private message

Hi Peter,
Thanks for your comments. We appreciate your business.
Have fun in Bali - I can highly recommend the (downhill) village and rice paddies bicycle expedition, lots of fun and beautiful scenery.
Aunt Betty.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

  • Verified

Happy with ticket booking process and price, but cannot contact to confirm or ask question by phone

published

Happy with everything except trying to contact by phone is a nightmare despite them having an alleged Australian contact number, phoneline is impossible to hear clearly and gives no option for a general question

Aunt Betty
Customer Care E.Aunt BettySend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

Jacqui
JacquiFar North Queensland, QLD
  • Verified

very easy to use, had a minor problem, and customer service was fantastic, and got back to my really quick.

published

no additional fees after booking, very easy service to use, I didn't have to adjust anything after booking, I was emailed about changes to my flight. I had to email them with regards to my passport and all questions were answered quickly.

Aunt Betty
Customer Care E.Aunt BettySend a private message

Hi Jacqui,
Thank you for your booking. It is appreciated.
We hope you have a great trip.
Aunt Betty.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

Booking Services

Find out how Aunt Betty compares to other Booking Services

Know better, choose better.

Compare all
  • Verified

Reliable source of booking. Realistic prices.

published

Booking was simple and easy. Straight forward without tricks or hidden fees. Keep up the good work. No difficulties encountered. It met my expectations and I am highly motivated to recommend it to all my friends.

Aunt Betty
Customer Care E.Aunt BettySend a private message

Hi Marwan,
Thank you for your kind words,
We hope you have a great trip.
Aunt Betty.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Aunt Betty

Page 4 of 4

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.