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Aunt Betty

Aunt Betty (page 2 of 2)

2.4 from 1,741 reviews · View Statistics
See the Best Booking Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Aunt Betty

Reviews

  • Transparency
    3.2 (18)
  • Customer Service
    3.0 (22)
  • Trip Completed Yes · No (28)
  • Ease of Booking
    3.7 (23)
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About Aunt Betty

published

The service I received from Aunt Betty was very good in the sense that when problems arose there was always a rep who tried to help. The support staff is very good

However I feel that Air Mauritius the major airline should brief the agents accordingly for example baggage allowance was not updated re the 30 kg per piece

Also Aunt Betty is not aware of the Frequent Flyer/Kestrel or its benefits to its members. That is important for agents to know

Customer Service
4/5
Ease of Booking
3/5
Incentivised Review No
Trip Completed No
Booking TypeFlights
Aunt Betty
Customer C.Aunt Betty
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Says oops something went wrong while making payments

published

Hi there,
I tried making payments via credit card but always come as OOPS something went wrong.. How can I make payment on aunt betty..? Please let me know.. The payment is above $3500.
Thanks

Customer Service
3/5
Incentivised Review No
Trip Completed No
Booking TypeFlights
Aunt Betty
Customer C.Aunt Betty
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  • Verified

Happy with ticket booking process and price, but cannot contact to confirm or ask question by phone

published

Happy with everything except trying to contact by phone is a nightmare despite them having an alleged Australian contact number, phoneline is impossible to hear clearly and gives no option for a general question

Incentivised Review No
Trip Completed No
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
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