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Aunt Betty

Aunt Betty (page 5 of 5)

2.4 from 1,740 reviews · View Statistics
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Listing monitored by Aunt Betty

Reviews

  • Transparency
    3.2 (68)
  • Customer Service
    3.1 (86)
  • Trip Completed Yes · No (106)
  • Ease of Booking
    3.9 (90)
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darren mitchell
darren mitchellSydney, NSW
  • Verified

1st time user

published

all seemed to go smoothly, hope all goes well when the day comes to depart!
the booking process was very simple and easy to use, only thing was that the final fee included a site using fee on top of the flight price.

Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

  • Verified

Consistently a great travel agent website!

published

I have booked Long Haul trips here multiple times, usually once or twice a year.

Always the best deal compared to other travel websites, including the airlines' official website.

The card payment fees are understandable. However, I don't understand how/why PayPal transactions also have the same fees!

Never have I had to contact them, so no idea on that front. However, the cheapest and best deal usually.

Aunt Betty
Customer Care E.Aunt Betty

Hi Avi,
Thanks for your booking. Your repeat business is appreciated. Pay Pal has similar charges to the regular bank issued credit cards, so unfortunetly, they have to be passed on,
Regards,
Aunt Betty.

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Peter
Peter
  • 3 reviews
  • Verified

Simple booking procedure

published

Flights to Bali booked and confirmed immediately. Very simple process and would recommend to anyone else. The quoted price was the price paid for the flights plus a small booking fee which was to be expected

Aunt Betty
Customer Care E.Aunt Betty

Hi Peter,
Thanks for your comments. We appreciate your business.
Have fun in Bali - I can highly recommend the (downhill) village and rice paddies bicycle expedition, lots of fun and beautiful scenery.
Aunt Betty.

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  • Verified

Happy with ticket booking process and price, but cannot contact to confirm or ask question by phone

published

Happy with everything except trying to contact by phone is a nightmare despite them having an alleged Australian contact number, phoneline is impossible to hear clearly and gives no option for a general question

Aunt Betty
Customer Care E.Aunt Betty
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Jacqui
JacquiFar North Queensland, QLD
  • Verified

very easy to use, had a minor problem, and customer service was fantastic, and got back to my really quick.

published

no additional fees after booking, very easy service to use, I didn't have to adjust anything after booking, I was emailed about changes to my flight. I had to email them with regards to my passport and all questions were answered quickly.

Aunt Betty
Customer Care E.Aunt Betty

Hi Jacqui,
Thank you for your booking. It is appreciated.
We hope you have a great trip.
Aunt Betty.

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  • Verified

Reliable source of booking. Realistic prices.

published

Booking was simple and easy. Straight forward without tricks or hidden fees. Keep up the good work. No difficulties encountered. It met my expectations and I am highly motivated to recommend it to all my friends.

Aunt Betty
Customer Care E.Aunt Betty

Hi Marwan,
Thank you for your kind words,
We hope you have a great trip.
Aunt Betty.

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Page 5 of 5

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