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Aunt Betty

Aunt Betty (page 3 of 7)

2.4 from 1,716 reviews · View Statistics
See the Best Booking Services in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    4.5 (117)
  • Customer Service
    4.5 (120)
  • Trip Completed Yes · No (159)
  • Ease of Booking
    4.7 (145)
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Five Stars ...plus!

published
Aunt Betty
Customer Care E.Aunt Betty
neutral
neutralSydney, NSW
  • 2 reviews
  • 1 like

Hassle free unless you need their service!

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Aunt Betty
Customer Care E.Aunt Betty
neutral
neutral
Aunt Betty
Customer E.Aunt Betty

Hello
I am happy to investigate further, I have sent you a private message.
Kind Regards
Aunt Betty

Mike
MikeSydney, NSW

Good service and highly recommend. Just try them

published

Never tried Aunt Betty until today 13/09/2019. Good service in response and professionalism. I really hope they grow to over take Flight Centre!

Keep up the good work guys. Sky is the limit

Aunt Betty
Customer E.Aunt Betty

Hello Mike
Thank you so so much for your fantastic review. We aim to give you a great price and book with ease. Have a smooth trip and we hope to see you book with us again in the future.
Kind Rgds
Aunt Betty

Jessisca -.
Jessisca -.Sydney Surrounds, NSW

No hassle

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The price was cheaper compared to other websites. I didn't receive my e-ticket after 7 days from payment and emailed Aunt Betty with my booking confirmation number. The response from Aunt Betty was quick and I received my e-ticket. Will definitely use it again.

Aunt Betty
Customer Care E.Aunt Betty
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Silvio
SilvioGreater Melbourne (Outer), VIC

They give you back the money easily

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I book for a flight and when I was paying the page say something wrong happend... So I book through another agency and suddenly they charge the flight. I call the scared after see all the reviews and in just 10 minors the cancel my flight and give me my money back. Than so much

Aunt Betty
Customer Care E.Aunt Betty
Ashley
AshleyCanberra 2600, ACT
  • 4 reviews
  • 9 likes

Best online Travel Agent

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Excellent service, booked tickets to Kuala Lumpur return, about $209 cheaper than booking directly with Malaysia Airlines. Received my booking itinerary/e-ticket within 20 minutes. Immediately checked my airline reference number on the Malaysia airlines website, and there it was. Will only use Aunt Betty from now on. Simply the best...Thank you!

Aunt Betty
Customer Care E.Aunt Betty
sahduff
sahduffSouth East Queensland, QLD
  • 2 reviews

Family of 5 flying to Singapore

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Aunt Betty
Customer Care E.Aunt Betty

Issue Resolved

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Update: Issue has been resolved, changing my earlier rating.

//I just booked a flight 4 days ago and realised that I booked the wrong dates. I called them to move the dates and ...lesson today!//

Aunt Betty
Customer Care E.Aunt Betty

Thanks Hersch - enjoy your holiday !!

Aunt Betty.

Mixy
MixySydney, NSW
  • 3 reviews
  • 1 like

Easy process with no hidden fees

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I normally use other site fo book my tix. But this time I gave Aunt Betty a try and found the price is cheaper than others also easy step to book the flight + standard booking fee. Received confirmation email right away but still waiting for my itinerary which will be in 24 hrs as promise.
So far 5 star for them !

Aunt Betty
Customer Care E.Aunt Betty
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hyunho won
hyunho wonGreater Melbourne (Metropolitan), VIC

i can't sign up my account and something wrong

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my booking number is ABY2310279.
i ve got email about booking confirmation and I tried to select section.
But the next page show Something went wrong.
I already sent feed backs twice but you guys didnt answer.
And also when i tried to log in, it shows my password was wrong.
I tried to find my password but i cannot get any mail through my email.
Please double check my problem.

Aunt Betty
Customer Care E.Aunt Betty
Obeying-boss-@-home
Obeying-boss-@-homeSydney, NSW
  • 5 reviews
  • Verified

WAY Much cheaper than other websites

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Pretty straightforward booking.
the price drop guarantee is noy worthwhile
the quoted price is what you pay - no hidden cost or surprises. it was cheaper than elsewhere. Credit card fee is a standard nowadays. i was able to get another $30 off by applying a discount promo code. Can't comment on customer service just yet.
Flying mid Sept, hopefully no dramas with itinereary at airports.

Aunt Betty
Customer Care E.Aunt Betty
  • Verified

Booking Process

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Booking process is perfect, I booked directly to Aunt Betty Website and find out, it is a bit cheaper than web engine search. The booking process is really straight forward. No hazel. We received Itinerary within 2 minute after the purchase. Finger cross as this booking is for next 4 month travel.

Aunt Betty
Customer Care E.Aunt Betty
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Prompt efficient and helpful service

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My request for more detailed information re my booking was handled with respect courtesy efficiency and promptness. I will recommend Aunt Betty to friends and family. Great service thank you .

Aunt Betty
Customer Care E.Aunt Betty
Sunil
SunilGreater Melbourne (Inner), VIC

A very Satisfying Experience

published
Aunt Betty
Customer Care E.Aunt Betty
Jodie
JodieSouth East Queensland, QLD

Such wonderful service at a difficult time

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No issues at all. Booking was so easy and such great price at such short notice. The 2 times i called for assistance both agents were so amazing and helpful.

Aunt Betty
Customer Care E.Aunt Betty
Geo
Geo
  • 2 reviews

Jenna - an outstanding employee!

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I was experiencing a few issues which were my fault. The call centre were very polite but I wasn’t getting anywhere until I got onto Jenna and then everything worked out well. She is very efficient and an asset to your organisation.

Aunt Betty
Customer Care E.Aunt Betty
srikanth y.
srikanth y.
  • 2 reviews

Better rates but child fare charged same as adult fare. Customer care not connected

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booked an international flight with Aunt betty rates were better post payment i realized 3 year old child fare is same as adult fare. Customercare not connected waited 5 mins and had to disconnect. If Aunt Betty can clarify that would be great.

Aunt Betty
Customer Care E.Aunt Betty
Jdatbundy
JdatbundyWide Bay-Burnett, QLD
  • 4 reviews
  • 1 like
  • Verified

Booking India Flights

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Booking process was good and around $200 cheaper than airline. However, of the 5 flights for my journey, 1 flight has an unallocated seat, 2 flights required payment for seating, while 2 allowed seating choice free (these last 4 flights are Singapore Airline). This added an extra $35 to the fare and was unexpected. Site requests review after booking. I travel in September and will post if any problems.

Aunt Betty
Customer Care E.Aunt Betty
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My experience with Aunt Betty to adjust my mother's booking

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Aunt Betty
Customer Care E.Aunt Betty
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Good customer service

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My booking did not go through, however, when I contacted the Aunt Betty they were quick to respond to resolve the issue and showed a good level of customer service.

Aunt Betty
Customer Care E.Aunt Betty

Thanks Chris, your comments are appreciated.
Regards,
Aunt Betty.

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Love this app.

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Easy to book and very fast, highly recommended for everyone. I will book my next trip here again.The cheapest flight and hotel to book anytime. Locally and internationally I love this app.

Aunt Betty
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Tony
TonyGreater Melbourne (Outer), VIC

Priced lower than other agents.

published

I did not have a great experience with the customer service but the problem was resolved in the end. When I booked my flights they did not give you the option to choose your own title. I hope this is now resolved.

Aunt Betty
Customer Care E.Aunt Betty
Tony
Tony

Thank you, I appreciate the resolution.

lili G
lili GGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like
  • Verified

this is very good

published

nice experience for buying air tickets,nice customer service ·I made a mistake when i purchase that day but your team
Help me fixed it .I will support your team here that why I choose to fill this form

Aunt Betty
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Excellent help when I needed to change my flight

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I made a mistake a booked the wrong dates. Staff was friendly and helpful to get me sorted with the right itinerary and the change fee was pretty small for being a same day change which.

Aunt Betty
Customer Care E.Aunt Betty
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Stephen Woodley
Stephen WoodleySydney, NSW
  • Verified

Booking Process

published

Hi there in my recent experience in booking fares with Aunt Betty I found the process / web forms easy to use and fares were the best on offer for my flight.

Aunt Betty
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Page 3 of 7

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