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Aunt Betty

Aunt Betty (page 4 of 7)

2.4 from 1,716 reviews · View Statistics
See the Best Booking Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Aunt Betty

Reviews

  • Transparency
    4.5 (117)
  • Customer Service
    4.5 (120)
  • Trip Completed Yes · No (159)
  • Ease of Booking
    4.7 (145)
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Kerad Lawson
Kerad LawsonSouth East Queensland, QLD
  • Verified

Serious Time Wasting Error when Finalising Bookings

published

We were booking early 2020 flights for 3 people approx. a week ago from BNE - DEN. The prices were good however 2 or 3 times we went all the way through the tedious process from the start and the system failed on the last step ie the payment process. Our cards had plenty of available credit, it appeared to be a Website/ payment platform mayor problem. Certainly needs attention. Also none of the entry data was saved - exceptionally frustrating!! Needs some more rigorous testing by Marketing & competent Web designers. Booking simple flights should not take hours???

Aunt Betty
Customer Care E.Aunt Betty

Hi,
We have sent you a private message to obtain some more information,
Regards,
Aunt Betty.

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  • Verified

great service

published

Easy site to move around, can't fault, and I am a first time user . Very Happy. My email was prompt. I booked but did panic as I wasnt sure my stop over was going to be long enough time to get to next flight. Hope it is?

Aunt Betty
Customer Care E.Aunt Betty
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  • Verified

Smooth operators

published

From the start until finishing AuntBetty where tops.
The only hiccup was the people who do the aftertransaction review/ survey.
To complicated and steering me into an asnswer. A bit heavy.

Aunt Betty
Customer Care E.Aunt Betty
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Michael Maher
Michael MaherPerth, WA
  • Verified

Not very fast and seem relaxed

published

Most other On-Line agents Confirm and Issue E-Tickets in a short space of time, as I often travel. This was the first time that I have used Aunst Betty and it took 16 hours to issue the E-Tickets and this was after I sent a reminder. All the feedback back I got was that they have 24 hours to issue tickets (which was achieved, hence I rated 3 stars). However it is nervous waiting for tickets, especially as it seems they could / should have been issued earlier.

Aunt Betty
Customer Care E.Aunt Betty
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Tim
Tim
  • 2 reviews
  • 1 like
  • Verified

Good deal

published

Good deal and quick , clear , I will come back for next trip.
We did make a multi trip booking , much cheaper than direct to airline website.
I may modify my booking but not sure what happend

Aunt Betty
Customer Care E.Aunt Betty
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  • Verified

Very great service provided

published

Great place to buy travel tickets... love the place where I have experienced before too
I like the whole friendly website and all customer service on phone is very supportive

Aunt Betty
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ArunC
ArunCPerth
  • Verified

Excellent

published

Have booked on it a few times, found the lowest prices and secure. I think its a subsidiary of flight center so very reliable. Will definitely use it again if they keep prices low.

Aunt Betty
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Helena H
Helena HFar North Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Just all to easy!

published

My friend and I wanted to head overseas and just didn’t know which way to go in booking! A deal came up with Aunt Betty and thought wow that’s cheap tans was waiting for the extras at the time of checking out and what I seen was what I got ! Thank you

Aunt Betty
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maureen kilkeary
maureen kilkearySydney
  • 2 reviews
  • Verified

Booking flights

published

A good site however, I didn't read the change of dates costs.
Due to family change in circumstances,..
it was easy to change but you pay a high price to do one change.

Aunt Betty
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Jasmine Mann
Jasmine MannSouth East Queensland, QLD
  • 2 reviews
  • Verified

Best rate - easy to use

published

Pricing was clear with the best rate on offer, process was easy.
Confirmation emailed straight away with e-tickets not long after.
Was also easy to navigate around the website as I had to book for my sister departing from a different city.
Also like the option to select seats, some third party dealers do not offer this feature unless you book directly with the airline.

Aunt Betty
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  • Verified

Best rate! No joke

published

Booking in itself is pretty straightforward. I expected the worst where the advertised booking may have been sold out and something else is suggested. But pretty accurate. Great deal at the time.

Aunt Betty
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Laurence Smith
Laurence SmithSydney, NSW
  • 2 reviews
  • Verified

Faith returns in booking on-line...with Aunt Betty

published

Booking two recent trips to Asia with Aunt Betty I was most impressed that the E Ticket arrived within minutes of confirming my payment........something that I am really nervous about when booking on-line after the recent collapse of BestJet................However my fears have gone and will use Aunt Betty in the future.

Aunt Betty
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  • Verified

easy and reliable

published

Very good experience dealing with Aunt Betty, no hidden fees and itinerary was sent immediately. Fare was very cheap and booking process was very easy. I will definitely use them again!

Aunt Betty
Customer Care E.Aunt Betty
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Deepak
Deepak
  • 3 reviews
  • 1 like
  • Verified

perfect

published

it was easy to book through the website and i got very good rate. i always get good rates at this website and i will use this in the future as well

Aunt Betty
Customer Care E.Aunt Betty
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Chhandra
ChhandraPerth, WA
  • Verified

Excellent price

published

Did not come across any unexpected or additional fees when booking. The site was easy to manouvre to make the booking and I have not had to cancel or adjust my booking.

Aunt Betty
Customer Care E.Aunt Betty
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Christopher  Keating
Christopher KeatingSouth East Queensland, QLD
  • Verified

A very easy to use app & the right price.

published

Yeah ... I think the price went up $5 or $6. (Booking fee or something?).
Booked return flight to the Philippines. My "experience" was fine. So I guess it met my expectations.

Aunt Betty
Customer Care E.Aunt Betty

This will be my 14th trip to The Philippines and I am familiar with the Balot. I am a big fan of San Miguel Pale Pilsen & enjoy a few cold ones on a hot arvo. But there is not enough beer in the country to make me try Balot! - Chris.

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  • Verified

Cheapest flights around ! No hidden fees etc!

published

No additional fees and cheapest flights by far compared to webjet flight centre and going direct to air lines . Very happy with the simplicity of it all and how easy it was to book

Aunt Betty
Customer Care E.Aunt Betty
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Darren Mulholland
Darren MulhollandWide Bay-Burnett, QLD
  • Verified

Easy to you no hassles but couldn't work out how to amend booking.

published

While I was choosing my seats I got kicked off the page and I couldn't work out how I got back on to choose my seats.
I think I have to ring a phone number.

Aunt Betty
Customer Care E.Aunt Betty
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Lily
LilyGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Easy website to navigate and great cheap flights!

published

First time booking with Aunt Betty and would definitely recommend! My itinerary was sent out very soon after I processed my payment and the layout of the website is very easy to navigate.

Aunt Betty
Customer Care E.Aunt Betty
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Haifeng Wang
Haifeng WangPerth, WA
  • Verified

smooth experience, great value

published

smooth experience, great value. We really enjoyed using Aunt Betty although it was only the first time! We are looking forward to explore more Aunt Betty to book our future travels.

Aunt Betty
Customer Care E.Aunt Betty
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  • Verified

Great service!

published

Aunt Betty is very convenient, offers competitive price and quick booking service.
I liked it.

I recommend to my friends, relatives and staff members for using this website for air ticket booking.

Aunt Betty
Customer Care E.Aunt Betty
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Kennedy H.
Kennedy H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Amazing thank you

published

Easy to book almost 70 percent cheaper then my sisters flight to London same times different company’s and I walked away with 1200 dollars
In pocket thats what I call awesome .

Aunt Betty
Customer Care E.Aunt Betty
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Rens
RensPerth, WA
  • Verified

Quick and easy to book.

published

At first, the website cannot be accessed, tried again the next day and found out that it was easy to make booking. I only wish there is no transaction fee for paying using PayPal.

Aunt Betty
Customer Care E.Aunt Betty
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Anette R.
Anette R.South East Queensland, QLD
  • Verified

Great! So quick and easy! The prices were much better than everyone else’s.

published

Very easy to book. Website had great manoeuvrability. Great service for an affordable price! No hidden costs to surprise you at the end of the booking. Would recommend to anyone looking to travel.

Aunt Betty
Customer Care E.Aunt Betty
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  • Verified

Efficient System

published

Easy to find and book flights. Price was cheaper than booking with the airline directly. Confirmation was prompt. Will try to use Aunt Betty again in any future travel overseas.

Aunt Betty
Customer Care E.Aunt Betty
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Page 4 of 7

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