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Aunt Betty

Aunt Betty (page 2 of 2)

2.4 from 1,714 reviews · View Statistics
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Listing monitored by Aunt Betty

Reviews

2.5
100 reviews
  • Transparency
    4.4 (24)
  • Customer Service
    4.6 (32)
  • Trip Completed Yes (41) · No
  • Ease of Booking
    4.8 (40)
Previous
Next
  • Verified

We received the itinerary after 10 minutes even on Sunday. It was our second times. No hidden cost.

published

No hidden cost. Very fast respond (we booked on Sunday and got respond within 10 mins ) it was my second to booked via the website. Highly recommend and we will use this website again

Transparency
5/5
Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer E.Aunt Betty

Hello Veeraphan
Thank you so much for your review and feedback. We love that you want to recommend us. Safe travels and we hope to see you back again.
Kind Regards
Aunt Betty

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Mansour
MansourGreater Melbourne (Outer), VIC
  • 11 reviews
  • 6 likes
  • Verified

good so far

published

hard to be in touch with them as hard to call them, it is good for fast booking.
we did not understand how to cancel our booking or the refund policy also it is good that we could see how much we can carry luggages (30k) but not with us on the plane if it was 7k or 10k

Transparency
4/5
Customer Service
3/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Mansour
Mansour

good so far

Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

  • Verified

Good prices, but average service if you need it.

published

I generally find that saint Betty is the cheapest website for flights.
My negative experience came when I needed to change a booking. They were unresponsive to emails and I eventually had to resort to calling them when on my holiday.

Transparency
4/5
Customer Service
3/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
Adam King
Adam King

If I had just received a reply to one of my 4 emails I would have been happy.

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Review collected in partnership with Aunt Betty

Andrew
AndrewGreater Melbourne (Metropolitan), VIC

Delivered, best price on the market and no issues

published

Etickets arrived within minutes, unlike some online booking stored, when you wate hours and end up with last minute price rise.

All details correct, except FF card number was no on airlines system when i checked in.
24/7 phone line support.

Saved $1500AUD (business class flight to Australia to europe) when compared to airline web site.

Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Andrew,
Thanks for your booking and your review.
Regards,
Aunt Betty.

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  • Verified

The service has been excellent. No problems whatsoever.

published

Tickets issued immediately. No mistakes in the tickets. Every things went well on departures and when coming back. Good job well done. I recommend others to use your services when buying airline tickets. Price is very competitive.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

Rick
RickPerth, WA
  • 4 reviews
  • 1 like
  • Verified

Easy bookings

published

Very easy to book and excellent prices.
Only issue was my Frequent Flyer program wasn't included in the online list. Had to call after the booking was made to add membership details.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

Lulu
LuluSouth West, WA
  • Verified

High recommended, good flight rates

published

Efficient booking service which I now use whenever I travel. Have recommended to family and friends with good comments when I asked what they thought of the service.
Receive booking confirmation and tickets within 24hrs.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Lulu,
We hope you have a great holiday,
Regards,
Aunt Betty.

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Review collected in partnership with Aunt Betty

Gordon
GordonWestern Australia
  • 5 reviews
  • Verified

Straight forward

published

Straight forward, great price, no problems. Can't fault really. I found this to be the cheapest price consistently and if money matters as it does with a lot of people I would consider booking through here.

Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Thanks Gordon,
Hope you have a great trip,
Regards,
Aunt Betty.

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Review collected in partnership with Aunt Betty

Robert C
Robert CCanberra 2600, ACT
  • 2 reviews
  • Verified

You can rely on Aunt Betty

published

With competitive pricing, no hidden fees, a simple purchase process and rapid delivery of my itinerary, I don't know why you would go anywhere else. We will be using them for our next overseas holiday.

Customer Service
5/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Thats Robert,
We appreciate your business,
Regards,
Aunt Betty.

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Philip O.
Philip O.
  • 2 reviews
  • Verified

always near the best

published

i booked numerous flights to Thailand and have always been happy with your agency. Would recommend to my family and friends. No surprises with extra fees thanks Aunt Betty for the good job.

Customer Service
4/5
Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

Tony P
Tony PSouth East Queensland, QLD
  • Verified

Repeat customer

published

I have used Aunt Betty several times now to book trips to Asia . On each occasion it was a simple process with no hidden fees . Their price is quite competitive and that is one of the main factors I look for when booking overseas trips .

Customer Service
4/5
Ease of Booking
4/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Tony,
Thanks for your continued business, we appreciate it,
Aunt Betty.

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Review collected in partnership with Aunt Betty

Jin H.
Jin H.Victoria
  • Verified

A good alternative service which is Australia based

published

We have used Aunt Betty twice by now, and found Aunt Betty's service realiable. Unlike some other providers Aunt Betty follows up with the bookings made which is important as flight time do subject to changes.

Customer Service
4/5
Ease of Booking
4/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Jin,
Thank you for your repeat booking.
We hope you have a great trip,
Aunt Betty.

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Review collected in partnership with Aunt Betty

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Robert
RobertAuckland
  • 6 reviews
  • 3 likes
  • Verified

Flights booking

published

Very good, reliable and easy booking for flights. No hidden costs. Competitive pricing. Well recommended. Downside is that they don't do domestic flights in Australia. This is my second time booking with Aunt Betty.

Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty
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Review collected in partnership with Aunt Betty

  • Verified

review about Aunty Betty & Air Zealand

published

My Dunedin to Christchurch flight was cancel due to engine problems could get in touch with Aunty Betty due to the time office wasn't open so Nick from Air New Zealand sort it out for us and he did a excellent job was very happy

Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Garry,
Great to see the customer comes first !!
Thanks,
Aunt Betty.

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Review collected in partnership with Aunt Betty

RJB
RJBGreater Melbourne (Outer), VIC
  • Verified

Cheap flights!!!

published

Cheapest flights I can find when compared to all other sites at time of making my booking. Charged exactly what I was quoted and no problems throughout my journey. Definitely recommended

Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi RJB,
Thanks for your booking which we appreciate.
We hope you have a great trip,
Aunt Betty.

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Review collected in partnership with Aunt Betty

Karen
KarenSydney, NSW
  • 3 reviews
  • Verified

Aunt Betty never disappoints

published

I have used Aunt Betty many times for both domestic and international travel. Always best deal, super easy website to navigate. So convenient and tickets ALWAYS arrive on time . Well done aunt Betty

Ease of Booking
5/5
Incentivised Review No
Trip Completed Yes
Booking TypeFlights
Aunt Betty
Customer Care E.Aunt Betty

Hi Karen,
Thank you for being a repeat customer, it is appreciated.
Hope you have a great trip,
Aunt Betty.

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Review collected in partnership with Aunt Betty

Page 2 of 2

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