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Aunt Betty

Aunt Betty (page 3 of 8)

2.4 from 1,704 reviews · View Statistics
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Listing monitored by Aunt Betty

Reviews

  • Transparency
    4.5 (132)
  • Customer Service
    4.5 (141)
  • Trip Completed Yes · No (185)
  • Ease of Booking
    4.7 (172)
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NEVIC
NEVIC
  • 2 reviews
  • 1 like

Helpful at time of need

published

We had booked a non-refundable flight from Melbourne to Adelaide return, however, my mother unexpectedly passed away the week before heading away. I contacted the Customer Care number and they were very compassionate and assisted me to request a refund from Virgin Australia. I received a quick notification that my request had been accepted. This was a great relief in such trying times. Thank you.

Aunt Betty
Customer Care E.Aunt Betty
Bryan B
Bryan BPerth WA
  • 2 reviews

So far everything has worked well.

published

Thank you. So far everything has worked well and I am pleased with the service. I am just curious to know if I'll be getting a final E-ticket. First time doing this, not sure.

Aunt Betty
Customer Care E.Aunt Betty
Chad L
Chad LSydney, NSW
  • 3 reviews

Fantastic Service

published

I couldn't find my e ticket and emailed aunt Betty
Within 30 mins I had a new copy in pdf in my inbox ready to go
Very good service
I would be quite happy to re book again

Aunt Betty
Customer Care E.Aunt Betty
paolo38243
paolo38243Perth, WA

sorted out the prob

published

email sent to wrong address ,no probs,sorted it out
spoke to betty and she sorted it out

Aunt Betty
Customer Care E.Aunt Betty
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Great service

published

I tried first time u guys and its amazing experience with you,you gave me best deal with best airline (singapore airline)and best price. I Highly recommend aunt betty to everyone,first take service and I bet you, you never disappoint.

Aunt Betty
Customer Care E.Aunt Betty
Aunt Betty
Customer E.Aunt Betty
  • Verified

Five Stars ...plus!

published
Aunt Betty
Customer Care E.Aunt Betty

Cheap flights and good service

published
Aunt Betty
Customer E.Aunt Betty

Hello
Thank you so much for your review. We are so happy we were able to be proactive with your name correction. Safe and happy travels.
Kind Regards
Aunt Betty

Mike
MikeSydney, NSW

Good service and highly recommend. Just try them

published

Never tried Aunt Betty until today 13/09/2019. Good service in response and professionalism. I really hope they grow to over take Flight Centre!

Keep up the good work guys. Sky is the limit

Aunt Betty
Customer E.Aunt Betty

Hello Mike
Thank you so so much for your fantastic review. We aim to give you a great price and book with ease. Have a smooth trip and we hope to see you book with us again in the future.
Kind Rgds
Aunt Betty

Worried

published

Hey there I’m not one to ever worry to much but after reading the reviews after making my bookings for my air fairs and I’ve revived my e ticket and etc for my flights and tax invoice and in my heart I wanna hope everything will check out and I won’t have to pay any hefty extras as me and my young family are making the move to live in Aussie and we do not have the greatest financial background so we have had to pour what we have to book these tickets so we can better our lives in Aussie I just wanna hope they these tickets are legit and I’m not going to be held up at the airport or be told to turn around cause the tickets are false

Aunt Betty
Customer Care E.Aunt Betty
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Jessisca -.
Jessisca -.Sydney Surrounds, NSW

No hassle

published

The price was cheaper compared to other websites. I didn't receive my e-ticket after 7 days from payment and emailed Aunt Betty with my booking confirmation number. The response from Aunt Betty was quick and I received my e-ticket. Will definitely use it again.

Aunt Betty
Customer Care E.Aunt Betty
Silvio
SilvioGreater Melbourne (Outer), VIC

They give you back the money easily

published

I book for a flight and when I was paying the page say something wrong happend... So I book through another agency and suddenly they charge the flight. I call the scared after see all the reviews and in just 10 minors the cancel my flight and give me my money back. Than so much

Aunt Betty
Customer Care E.Aunt Betty
Ashley
AshleyCanberra 2600, ACT
  • 4 reviews
  • 9 likes

Best online Travel Agent

published

Excellent service, booked tickets to Kuala Lumpur return, about $209 cheaper than booking directly with Malaysia Airlines. Received my booking itinerary/e-ticket within 20 minutes. Immediately checked my airline reference number on the Malaysia airlines website, and there it was. Will only use Aunt Betty from now on. Simply the best...Thank you!

Aunt Betty
Customer Care E.Aunt Betty
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sahduff
sahduffSouth East Queensland, QLD
  • 2 reviews

Family of 5 flying to Singapore

published
Aunt Betty
Customer Care E.Aunt Betty

Issue Resolved

published

Update: Issue has been resolved, changing my earlier rating.

//I just booked a flight 4 days ago and realised that I booked the wrong dates. I called them to move the dates and ...lesson today!//

Aunt Betty
Customer Care E.Aunt Betty

Thanks Hersch - enjoy your holiday !!

Aunt Betty.

Bob E.
Bob E.Perth, WA
  • Verified

Had a few problems but all got sorted.

published

One big problem , NO phone contact , has airline change times Twice, and getting in touch with Betty was a problem but all sorted in the end, after a few stressful hours.

Aunt Betty
Customer Care E.Aunt Betty
Miko G.
Miko G.Sydney, NSW

3 days since booking a flight and still no itinerary/tickets

published

EDIT: Changed it to 4 stars since it all worked out in the end.

I booked a round trip flight from sydney to melbourne last friday, and until now, I can't view the itinerary. It just shows 'Something Went Wrong'. I can't even log in to my account to retrieve the booking information.

I checked the airline's website and found out I'm only booked for the return flight. Please fix this asap so I can know if I need to book from another agent.

Aunt Betty
Customer Care E.Aunt Betty
Mixy
MixySydney, NSW
  • 3 reviews
  • 1 like

Easy process with no hidden fees

published

I normally use other site fo book my tix. But this time I gave Aunt Betty a try and found the price is cheaper than others also easy step to book the flight + standard booking fee. Received confirmation email right away but still waiting for my itinerary which will be in 24 hrs as promise.
So far 5 star for them !

Aunt Betty
Customer Care E.Aunt Betty
Dip
DipHobart, TAS

Good service

published

No fuss while booking the ticket. Replies are quick if you have any enquires or you can give them a call. Good customer service. Prices are comparatively lower as well.

Aunt Betty
Customer Care E.Aunt Betty
Garfield
Garfield
  • 3 reviews
  • 2 likes

Flight booking

published

Booked an overseas trip. Process was quick with no problems. Meet all expectations with no extra fees. Difficult to change booking, as you have to pay quite a bit extra to do so.

Aunt Betty
Customer Care E.Aunt Betty
Muhammad Sahar
Muhammad SaharQueensland
  • Verified

Refund Reservation number : ABY2115858

published
  • Verified

Almost perfect

published

Easy booking process, very reasonable price, booked my flight but never had chance to lick seats, or special food needs, also emailed to change address on ticket, but no response,?

Aunt Betty
Customer Care E.Aunt Betty
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Obeying-boss-@-home
Obeying-boss-@-homeSydney, NSW
  • 4 reviews
  • Verified

WAY Much cheaper than other websites

published

Pretty straightforward booking.
the price drop guarantee is noy worthwhile
the quoted price is what you pay - no hidden cost or surprises. it was cheaper than elsewhere. Credit card fee is a standard nowadays. i was able to get another $30 off by applying a discount promo code. Can't comment on customer service just yet.
Flying mid Sept, hopefully no dramas with itinereary at airports.

Aunt Betty
Customer Care E.Aunt Betty
  • Verified

Booking Process

published

Booking process is perfect, I booked directly to Aunt Betty Website and find out, it is a bit cheaper than web engine search. The booking process is really straight forward. No hazel. We received Itinerary within 2 minute after the purchase. Finger cross as this booking is for next 4 month travel.

Aunt Betty
Customer Care E.Aunt Betty
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Resolved -very disappointed with the service-Issue resolved

published
Aunt Betty
Customer Care E.Aunt Betty
Lokiah
Lokiah

Hi there,

Thanks for clarifying and I hope it was resolved yesterday, I was given an higher fee yesterday. Hence dissatisfied. I am happy to vote as a happy customer now. Thanks for sorting this.

Prompt efficient and helpful service

published

My request for more detailed information re my booking was handled with respect courtesy efficiency and promptness. I will recommend Aunt Betty to friends and family. Great service thank you .

Aunt Betty
Customer Care E.Aunt Betty
Page 3 of 8

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