2Ausclimate NWT Medium 20L WDH-716DE

Ausclimate NWT Medium 20L WDH-716DE Questions & Answers (page 2)

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Steve H.
Steve H. · NWT Medium 20L WDH-716DE

What is product like on power usage. Say cost per 12 hour run time per day
Thanks, Steve

Matt S.
Matt S.  

Did you find an answer for this question anywhere else ?

Sue Cowie
Sue Cowie · NWT Medium 20L WDH-716DE

Does a dehumidifier purify the air & filter our pollutants

AusClimate
AusClimate   DM   

Hi Sue Dehumidifiers can purify the air to a degree however the filters are not anywhere near as effective as air purifiers. The dehumidifier filter will remove large pollutants such as dust, fluff, pet hair etc and depending on which model some have an anti-bacterial filters.
Whist the filters can help clean the air their main purpose is to protect the dehumidifier itself.
Any further question please don't hesitate to contact Ausclimate direct on 1800 122100
Regards
Allan
Ausclimate

Karen
Karen · NWT Medium 20L WDH-716DE

Can you add a hose and drain the water well directly in to a sink?

Runamuk
Runamuk · NWT Medium 20L WDH-716DE

I’ve been running mine for 2 weeks now & reservoir Has only got 30mm of water in it. The air from top of machine is cool ,I believe it’s supposed to be warm.Is this normal. Cheers.

AusClimate
AusClimate   DM   

Hi Runamuk It's likely you haven't set your humidistat low enough. For the dehumidifier to start collecting water the humidistat has to be set at least 5% lower than the rooms humidity. After setting the humidistat at a low setting the compressor will start, this is when you will notice the warm air coming out the top vents.
I recommend checking out our 'Operating Tips' in the manual. This is an easy guide to getting the best out of your dehumidifier. Otherwise if you're still unsure please don't hesitate to give us a call on 1800 122100.
Regards
Allan
Ausclimate

Runamuk
Runamuk  

Cheers,I’ll reajust

David K.
David K.  

if you guys would put this vital bit of information in the setting up your unit setting it would take out the guess work of us mere novices?

AusClimate
AusClimate   DM   

Hi David, we agree with your suggestion to help prepare newcomers for most effective dehumidifier drying. Whilst we have the Operating Tips built into the instruction manual, we are also preparing some You Tube sessions to help cover this issue and other general information topics that are most likely to assist 'novices'. We also encourage a chat with our team to ensure all goes well. Yes, it's all about achieving best results!
Regards - the Ausclimate Team.

Deena E.
Deena E. · NWT Medium 20L WDH-716DE

How noisy is this machine? Can you sleep when on?

AusClimate
AusClimate   DM   

Hi Deena The NWT Medium noise level is rated at 39 dBA.
I would consider this similar to a typical fan on medium, possibly high.
In saying that, the majority of our customers purchase these as a solution to moisture related problems such as mould, dampness, musty odours etc. If this is the case then you wouldn't need to run your dehumidifier while sleeping. Generally to solve these problems you may only need to turn it one once every few days or so during the day time to keep everything within the room dry.
Deena, you are more than welcome to call us direct for further explaination on 1800 122100
Regards
Allan
Ausclimate

Karen Richards
Karen Richards  

I have slept with it on but I don't mind the motor noise. You don't need to sleep with it on as it functions very well throughout the day. I would move it to another room when you are sleeping if you had a lot of moisture to eradicate from your home. I highly recommend the machine though. Good luck

Hopeless13
Hopeless13 · NWT Medium 20L WDH-716DE

What are the running costs?

AusClimate
AusClimate   DM   

Hi, these medium dehumidifiers are 355watts, which means the typical running costs are approx 8-9cents/hour. Whist these running costs are very energy efficient, note that these units is not normally operated 24/7. Have a look at our Ausclimate Operating Tips on our website for best drying methods - regards Russell of Ausclimate

Lina
Lina · NWT Medium 20L WDH-716DE

Can I get this in New Zealand? If yes, where?

AusClimate
AusClimate   DM   

Hi Lina Unfortunately our range of dehumidifiers are not available in NZ retail stores.
However you can still purchase direct from us in Australia.
To discuss further please call me on 1800 122 100
Regards
Allan
Ausclimate

Helen
Helen · NWT Medium 20L WDH-716DE

Do the dehumidifiers have a hose attachment to release the water or do you always have to empty it manually? If the container collecting the water is full does the machine automatically turn off?

Helen

Kira
Kira  

Hi Helen,

There is a continuous drainage hose option which allows you to bypass the dehumidifier’s water tank, so you don't have to physically remove the water tank. The hose doesn't come with it and it's recommended you use the water tank.

There is a float device that is trigger when the tank gets full and shuts the machine off.

Check the FAQs on the website, they have some really good tips.

AusClimate
AusClimate   DM   

Hi Helen Great response by Kira.

Just in case you still need to use a drainage hose, the size is 12 - 13mm and very easy to connect.

If you would like any further advice please don't hesitate to call us direct on 1800 122100

Regards

Allan Bryan

Ausclimate

Wilma
Wilma · NWT Medium 20L WDH-716DE

Hi we just moved into a new place and wondering what sort of dehumidifier I should get. I bought the 12L dehumidifier a few months back and took it to Manila (it does work, am happy with it only its quite noisy).

My questions:

1) what size should I get for an enclosed storage measuring 3 x 4 meters, this is were all the dampness is coming from

2) as we go away often, will it be wise to buy the 35L, supreme all or the Ionmax?

If you have the time, kindly call us on [number removed]

Thank you

Wilma

AusClimate
AusClimate   DM   

Hi Wilma To select the right model dehumidifier there are a few things to consider besides the room size such as the extent of the moisture problem and room temperature.

Generally we recommend choosing a dehumidifier that has the moisture removal capacity (or recommended room size) to dry the largest moisture affected room.

Also there are two types of dehumidifiers to consider; compressor and desiccant.

Compressor dehumidifiers like the Medium 20L are the most common and are suited for use in all seasons however they do perform most efficiently when room temperatures are above 20°c.

Desiccant type dehumidifiers such as our Cool Seasons range can also be used all year round however they are best suited for the cooler temperatures in winter i.e. room temperatures below 20°c.

Unfortunaley Wilma you phone number was removed by Product Review so I cannot call you back.

However you can call me on 1800 122100 which can also be found on our Ausclimate website.

Love to chat over the phone as it would be much easier to explain in more detail what your best options may be.

Kind Regards

Allan

Ausclimate

Jen
Jen · NWT Medium 20L WDH-716DE

Hi, I'm currently in a rental property where we have horrendous 'crying windows' but reluctant to buy a dehumidifier as we're moving into a brand new home in November. Question is - those of you with new homes (with built in heating and cooling systems) do you still use your dehumidifier or has it become redundant?

Andrew M
Andrew M  

They are VERY useful devices. Ie: you could hang you clothes in the laundry on a rack and dry them with a dehumidifier in almost the same time and half the cost of a clothes dryer. The added benefit is the water is collected rather than spread into the air ( creating crying windows).

Gas ( un-flued ) heaters also produce h20 as part of the combustion process ( more crying windows).

Bare in mind that heating air only increases its capacity to hold water, when the air cools it condensates or drops water (crying windows) depending on dew point yahda yahda ....i could bore you to death.

At the end of the day they are very efficient and effective at REMOVING moisture from the air.

With the controls they have they will only operate if required, so kind of set and forget.

Andrew M
Andrew M  

They are VERY useful devices. Ie: you could hang you clothes in the laundry on a rack and dry them with a dehumidifier in almost the same time and half the cost of a clothes dryer. The added benefit is the water is collected rather than spread into the air ( creating crying windows).

Gas ( un-flued ) heaters also produce h20 as part of the combustion process ( more crying windows).

Bare in mind that heating air only increases its capacity to hold water, when the air cools it condensates or drops water (crying windows) depending on dew point yahda yahda ....i could bore you to death.

At the end of the day they are very efficient and effective at REMOVING moisture from the air.

With the controls they have they will only operate if required, so kind of set and forget.

Mia v.d.s
Mia v.d.s  

I live in a new house with reverse cycle air con, but would not be without the dehumidifier. I live in Queensland on the sunshine coast, so it gets hot, lots of coastal showers etc. I used to get mould after heavy rain- terrible job to clean up all the time. Now I use the dehumidifier every 8 or so weeks (depending on how much rain) I do not get mould and I am shocked at the amount of water I get out of the dehumidifier bucket. Love it, so glad I purchased it- great for drying clothes too.

Mia Van Der Stam

AusClimate
AusClimate   DM   

Hi Jen, Good questions. Its quite likely you will still need a good quality dehumidifier to keep your new home dry (clothes too!).

It seems you live in a climate with chilly winters, hence the 'crying windows'.

The Ausclimate Medium 20L compressor dehumidifier is a fantastic all-year round machine.

But, for these cold winter months you might wish to consider an Ausclimate Cool Season 10L desiccant.

It is also a good all rounder, but particularly so for these colder months - right down to 1C.

My family also love the 'laundry' mode with directional louvre so that you can send the warm dry air straight towards the problem areas, including wet clothes.

You are welcome to call me direct to discuss your options.

Cheers Russell 0422008777

Jen
Jen  

Thanks all, I purchased the 20L ausclimate yesterday can't wait for it to arrive!

lee m
lee m · NWT Medium 20L WDH-716DE

I have the medium model wdh-716de-20 how do i operate it please

David T
David T  

Ours came with operating instructions from the supplier Ausclimate. It is easy to set up & operate but best refer to these instructions. If you don't have them, I would contact Ausclimate - www.ausclimate.com.au

Andrew M
Andrew M  

Google with provide your answer.

PDF download of operating instructions.

They are pretty simple though, pretty much plug and go.

AusClimate
AusClimate   DM   

Hi Lee Yes, David and Andrew are correct. Our dehumidifiers are quite easy to operate.

If you would like to email me at allan@ausclimate.com.au or call me toll free on 1800 122100 I can provide you with a user manual and operating tips.

The operating tips is a handy guide to getting the best results from your dehumidifier. This can also be found on our website: external link 

Kind regards

Allan Bryan

Ausclimate

mandy
mandy · NWT Medium 20L WDH-716DE

How do I empty water for model DH4120?

Mark W
Mark W  

Turn the unit off and wait for about 2 minutes for all the water to drain out of the internal hoses into the tank at the front of the unit. (if you turn it off and straight away slide the tank out then water will leak onto the floor.) If you are facing the front of the unit, there are 2 sections on the front/sides about halfway down the unit that you hold onto and gently pull the tank out towards you. It should slide out pretty easily. When you go to slide it back in, make sure that the little bit of plastic inside the tank at the top is facing the right direction - if it isn't then the tank won't slide back in.

nick.white.7543
nick.white.7543 · NWT Medium 20L WDH-716DE

So, where might one purchase this device? I can't find any links to stores anywhere.

GeeEm61
GeeEm61  

I've bought one as well. Works well. http://www.ausclimate.com.au/

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