Great product backed by Great customer service
I purchased several products from Ausclimate Sydney home show about a year ago one was the Ausclimate Winix ZERO+ PRO 5-Stage air purifier , Winix Zero 4-stage air purifier and 10L cool seasons desicccant dehumidifier all great products.
The Zero+ Pro 5 stage is a great air purifier it looks modern and stylish have had no problems it is quite especially in night mode hardly hear it.
I also like how the LED changes colour as the air quality changes . I have the purifier working 24/7 and can tell the difference when air quality outside is not so...good and coming home air quality is good it was a life saver during bad bushfires. I have mine set up below Air conditioning unit so fresh air blows up then air conditioner blows fresh air throughout home. Russell and Allan are great blokes very helpful I sent an email enquiry and Russell called me the next day thats great customer service.
Purchased in July 2019.
Got this for two asthmatics in the house. Seems to be doing a great job. Got it during heavy smoke due to bushfires and really helped to make the air in the house breathable once again. Great customer service as well. I did buy a discounted floor model so value was very good.
Purchased in January 2020.
Unit works ok but is heavily overpriced for what it is
This unit is basically a 50 dollar evaporative cooler with a hepa filter (80$) strapped to the front of it. Very hard to see the 750 we paid in value, quite disappointed with the user interface, no readouts of air quality, no digital display very basic just a led light that apparently shows air quality. Theunit is of low quality I found quite flimsy where you insert the filters could see it breaking within a year. nAny other unit with a hepa filter would beat this for value. Regretful purchase
Purchased in February 2020 for A$750.00.
Excellent Build Quality, Very Quiet in Sleep Mode
I have only just started using this item for myself and my kids. Build Quality is Excellent and it runs very quietly at night during sleep mode - it is so quiet in sleep mode that I can't even hear it at night. My kids and I have noticed a difference in the morning, we feel more refreshed and my kids blocked nose is cleared. The unit is well built, but a little heavy to move around, if they release a new model maybe it could have castor wheels for ease of movement. The unit is a bit pricey, I think $400-$450 would be a fairer price, not $595! Overall, I am very happy with this unit's performance so far, and can definitely feel the difference.
Have been very pleased with my Winix ZERO+PRO air purifier. I now sleep much better.
Greatly appreciated Russell's prompt action in sourcing and dispatching my air purifier. I have chronic lung problems and have felt a great deal of improvement in ease of breathing. The machine appears to be very well made, operates really quietly on the low setting and reasonably quietly on medium setting. I find the machine easy to care for and filters appear to be simple to replace.
Purchased in January 2020.
- Verified purchase
A step down.
I liked my Winix AUS-9500 so much, I decided to buy another one. Initially disappointed to find the AUS-9500 had been superseded by the Zero+ I bought one anyway because of the predominantly positive reviews right here on ProductReview.
The Zero+ is more minimalistic. The remote control has been done away with and the exterior is... purposeful.
When I fired her up, a pleasantly muted blue bar of light transformed the stark front facade. As the air quality fluctuated the colour of the light and fan speed changed in sympathy. At first, when the a...
Purchased in January 2020 at Ausclimate for A$635.45.
Great air purifier combined with awesome customer service!
I purchased a Zero 5 model, due to the heavy smoke from the bushfires. The air purifiers at the local stores had all sold out, but with the very generous help by Scott from Ausclimate was able to source one, and had it delivered very promptly! I was very impressed with the effort and customer service I received from the very first phonecall.
Setup was quite easy, and I had it work it working away in a few mins. The sound is quite minimal, unless very heavy pollutants enter the house, as it needs to work harder to filter the air (but that is t...o be expected). The purifier works in a large area, so that helped in making my decision to purchase. I am very pleased with the product I purchase, and will gladly by again should I want future purifiers in other areas of the house.
Purchased in January 2020.
I can breathe ...
Now I have the WINIX zero 4 and 5. Both easy to clean. I simply diarise the next clean. Easy to relocate around the house if needed. Fabulous value for money. The Zero 5 has hepa, carbon, pest dander, dust filters. Very responsive to air quality changes. Quiet. We leave both units on 24 hours on automatic. The difference between inside and outside air is tangible. These units mean I don't need to wear a face mask when I'm at home. Sydney air is so dangerous for people with pre-existing lung conditions (me) that I recommend the units very highly.... Fabulous service from Russell, Allan & Peter. Quick delivery. I realised this morning that I took clean air for granted in Sydney. Maybe we have another 2 months of sad catastrophe in our bushland areas this time. The WINIX is a must have!
Purchased in December 2019.
Keeping the smoke out!
We are so pleased we chose this air purifier. It has helped generally and we have been surprised that we can keep it on at night time in the bedroom without it disturbing us. On nights when it hasnt been on I wake up with allergy symptoms but when it stays on I am fine. Right now though, with bush fire smoke blanketing Sydney we have been so pleased that it is keeping our indoor air so much cleaner than outside. Very happy with this product.
Can't believe how much stuff it grabs!
We have had our WinxZero+ Pro 5 working in our chiropractic office for a few months and thought that we should change the filter... We couldn't believe how much dust and dirt and muck was pulled from the air!
Purchased in July 2019 at at a trade show.
- Verified purchase
Purifies the air but...
It never cycled through the air quality signals of red, amber and blue. It stayed on red the whole time which signals low quality air. Even when set in a small closed room (14m2) over many hours the red light stayed on. Also as my house is darker in winter, the machine automatically switched to night mode all the time (reduced air flow). This meant having to set the speed which is fine but not economical long term. The machine cleans the air very well (I'm allergic to dust and my nose stopped running) and did a good job of taking general household smells out but I returned it as the features did not seem to work. Perhaps the next model will be fine tuned. Bought from Costco for $450.
- Verified purchase
Good air purifier with one major downside
I bought this air purifier a few months ago mostly to deal with a neighbour who chain smokes all day and night. I have to say the first night I used it, I put it on turbo (max speed) and the air quality was noticeably improved.
The downside is that it does not get rid of the smell of smoke very well. It is hard to say also how effective it is at getting rid of the actual smoke, but I have to trust it is doing something positive. I want people to know that if you are looking for an air purifier to deal with cigarette (or other) smoke, that you ...need a lot of activated carbon - usually at least 4 or 5kg, the more the better - to deal with the actual odour. When my neighbour is not at home, this purifier works really well at improving the air quality, just be aware that it has limited effectiveness it seems at dealing with the smell of smoke. All said, I'd give this a 5 stars for general use, but I am giving it 4 stars due to it not being too effective at handling smoke. The staff at Ausclimate were really helpful both before and after the sale, and I highly recommend them as they are a great business. I got my first electricity bill since buying this purifier (I run it probably 10-14 hours a day on "high" or "turbo" speeds) and my bill was not much more than normal, so this seems to be a very energy efficient purifier. I recommend this unit for almost anyone, but perhaps not for dealing with cigarette smoke. It may be that no unit can really deal with smoke, I don't know, so perhaps my expectations are too high. Still, this is a very good unit and I do recommend both it and the staff at Ausclimate.
Purchased in February 2019 at Ausclimate Pty Ltd for A$599.00.
Excellent product and next day delivery!
Really happy with this air purifier, it works quickly and is very quiet. The purchasing experience was very easy with next day delivery by courier to a regional area a pleasant and welcome surprise. Highly recommend!
Purchased in February 2019 at Ausclimate Pty Ltd.
Questions & Answers
I am using zero pro,this product is produce 3,4ppm ozone. Which filter or technology is producing ozone?(maybe plasmawave?)
Yes, it is the PlasmaWave however at only 3 ppb it is considered to be so small it is virtually immeasurable.
In tests carried out by an independent laboratory, the ozone produced is substantially lower than the allowable level of 50ppb as set by the USA's FDA
To explain in more detail, the PlasmaWave technology creates negative and positive ions that combine with water vapour to form Hydroxyls that neutralise harmful viruses, bacteria and other airborne pollutants.
There is also an excellent video on our website explaining how PlasmaWave works.
And one more thing, you can turn the PlasmaWave function off if you desire.
If you are unsure or have any further questions please don’t hesitate to call Ausclimate direct on 1800 122 100
Hi, just wandering what air purifier would be the best one for my family as we have just moved into a toxic smelling house from floors that have just been polished and are letting out an extremely toxic smell. Would one of your air purifiers help this? Thankyou, Jeanie
Both our Winix Zero model air purifiers are effective at removing odours and chemical vapours.
You can call us direct on 1800 122100 to further assist on what may be the best model for you.
Hi, we had a very negative experience with Ausclimate people a few years ago, and was wondering so that we don't have to purchase from you again, if you could suggest another supplier?
Please let me know what other suppliers have this product russell or alan? I'm sure you'll get the profits, but since NDIS are supporting the payment, I need to purchase from trustworthy carriers.
Hi.Only other seller I know is Kogan but I highly don't recommend as they are hopeless.
Have a look at the xiaomi mi smart air purifier pro this is half the price but just as good and in some instances better
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