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Auslabs

Auslabs (page 2 of 2)

2.0 from 25 reviews

Reviews

(6)
(0)
(0)
(0)
(19)
  • Product Quality
    1.8 (10)
  • Return Claim MadeYes (2) · No (13)

Reviewer Photos & Videos

Fraser b

Fraser bHelensvale

  • Verified customer

Terrible customer service

published

Purchased through them on the 25th of July 2018, package was shipped the next day. After 2 weeks the package had not arrived and so I contacted them regarding its location. They said Auspost had lost it and that they would reship it asap. After another week they still had not shipped the replacement so were contacted again. Now after a month they have ignored three follow up emails and a facebook enquiry and I am still out of pocket $159 with no recourse to reimbursement. Purchase through them at your own risk as bank transfer payment has no ability to get refunded or charged back.

Marcus

MarcusAU

  • 2 reviews
  • Verified customer

Very Happy

published
Nick

NickBrisbane

Seems like children are in charge of customer service

published

Asked them when an item would be back in stock in Facebook private messages and they told me the middle of the next week. I waited till the end of that week and still not in stock. When contacting them again at how I was upset my time was wasted, extremely unprofessional and unapologetically the person told me basically 'so what?' and sent the blue thumb on Facebook. Also heard reports that they delete negative reviews on their social medias.

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Tim

TimBrisbane

This stuff is the real deal

published

This stuff is incredible and if anyone doesn't agree, It's not the product, it's your diet.
Auslabs has be quick and efficient on delivery. 3 to 5 working days max.
Postage is cheap using Australia Post express mail so you are guaranteed delivery.
I'm tried and tested on a few of these and I 100% recommend them.

RONY G

RONY GCRANBOURNE NORTH

  • 6 reviews
  • 1 like

Don't trust them

published

Terrible service.
Hell a lot of reviews on the facebook page, but please be aware, when someone posts negative comments, the person is blocked and removed from the facebook page, not able to comment anything on the page.
The payment system is crap! Maybe the reason there is no Paypal, might be scammers.
You buy the stuff and for 3-4 days there is no update regarding postage or approved order.
Ring them, no answer.

So, the positive comments on facebook page or website are one side of it, the darker side is never let posted and is deleted at the same time.

Please buy at your own risk.
Don't trust the reviews, they are only positive ones< negatives never get posted.

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Questions & Answers

Matt R.

Matt R.asked

Ordered on 28-12-19
Now nothing, email says doesn’t exist, no way of contacting them. Absolutely I feel
I’ve been ripped off!!!!

No answers
Dave

Daveasked

Are these still trading as i have checked several times and site is always down.

No answers
Lee W.

Lee W.asked

whats going on with all bad reviews are u guys still trading

No answers

Get an answer from our members and Aus Labs representatives

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