Warranty claim is so easy
Unfortunately after a couple of years my 140ah battery died. Phoned company and spoke to the wonderful staff there. They sent me all the info on how to claim. Got the testing done and sent all the paper back to Aussie. All in all it took 4 days for me to have a new battery delivered to my home in Sydney. THAT IS SERVICE ! Thank you to Anita,Tara and all the other kind and friendly staff.
Best battery ever
I’m so happy with my new battery and I love the meter I know how much life is left and when to recharge the battery plenty of power all the time I will be buying another one soon
The reviewer stated that an incentive was offered for this review
i dont believe this site
I note comments on newly purchased products which is ridiculous even if genuine. I bought 4 x 135ah batteries in jan 2017, so much for the 5 year warranty which aussie isn't honouring. I am 74 yr old invalid pensioner who aussie expects to lift and cart 130kg of batteries over 2 x 200 trips for "Testing:. I received and endless un-interrupted stream of techno babble over the phone, claiming my house would burn down via my connections. Aussie counts on small users, campers, caravans etc only used occasionally re the 5 years, but even then those ...users will be denied warranty via "Not charging correctly". Check the "Cycles" in the specs, usually 1000 for this battery (always exaggerated) that is less than 3 years if used daily. I am off to consumer claims when I can find replacements. Every seller on ebay is a fraud, sirius, antenergy, 12volt, magic tech, I have researched all and all are fraudulent
Wish I never went with them , they will make your life a misery!!!
Don’t buy this product, they will not call you back , they are rude to you they will leave you without power , we’re going on 6 months now and they haven’t fixed our problems, everything is still under warranty and they still stalling , we have a $70,000 system that wasn’t installed properly by there installation team and now it’s blown 5 inverters and cooked nearly all our batteries, and there making me out to be the problem, giant pain in the butt making our life’s hell , unbelievable how horrible they have been to deal with , don’t buy anything giant power or Aussie batteries and solar have you will regret it !
BUYER BEWARE: First of all, have a look at the almost identical, and obviously fake, 5 star reviews on Google. And think to yourself - what sort of business needs to fake positive reviews? A bad one!
We purchased a solar system from this company less than a year ago. The system worked for the first few months, then failed catastrophically. The system is unusable. We have been attempting to contact the company to lodge a warranty request, but are getting ignored. Our emails go unresponded, and every time we call the secretary we get the standard...
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