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Terrible after sale service
Technicians and sales people are extremely easy to get in contact with when wanting to purchase our $14k off grid solar system, however when we have simple questions about the system after we have purchased it it's impossible to get past the receptionist. Every time we call for a sales person or technician we are told there is none in the office and day after day they take our details promising a call back, and still nothing. Even when visiting their Sunshine Coast office, the sales reps are arrogant and no one really knows whats going on. Cros...sing our fingers that our systems doesn't break and we don't have to try go through a warranty process with this company! I would not recommend purchasing a solar system from Aussie Batteries purely for the shocking service provided after they've made the sale!
BUYER BEWARE: First of all, have a look at the almost identical, and obviously fake, 5 star reviews on Google. And think to yourself - what sort of business needs to fake positive reviews? A bad one!
We purchased a solar system from this company less than a year ago. The system worked for the first few months, then failed catastrophically. The system is unusable. We have been attempting to contact the company to lodge a warranty request, but are getting ignored. Our emails go unresponded, and every time we call the secretary we get the standard...
I purchased 1 of the Giant 140A/H batteries from these guys and am very pleased with the whole experience. Great battery at a good price and delivered quickly. Very informative website as well.
Look forward to dealing with them again in the future.
I ordered 2x130 ah agm deep cycle batteries for my off the grid home solar. They performed so well with my turbine and panel installation, I ordered another. Free and very quick delivery was amazing. I will be ordering more.
Great website, great service and great range of quality products.
Very happy with my purchase.
Easy to navigate website, quick postage and excellent service, very responsive.
Bought a 140ah AGM Battery.
Getting 4-6 days straight with my 41L fridge. Very Happy.
Awesome range of products.
140amp agm battery
I would recommend Ausie batterys to anyone who needs a agm battery or anything to do with solar needs,the battery works a treat,web page was easy to navigate and there batterys are cheaper than anyone else.
Great service and delivery battery works great been in car for 3 months, good value would shop here again
Great service and delivery battery works great been in car for 3 months, good value would shop here again, have the 140 ah stays above 12.6 with fridge and lights running sits at 13.1 full charge
Giant 145 Amy deep cycle batteries
Batteries delivered to my needs with ease and work as described, I have no problem recommending the store and their products. They may be a fraction more but worth it.
Bought a 140AMP HR deep cycle AGM battery and a 150AMP watt meter.
Very happy with both products and the level of customer service is second to none. I’m a returning customer and have been for a number of years. Delivery is always fast and free.
Giant 130 amp/h battery
Quick and easy to nanigate to battery site.
Good range of amp/h batteries with 2 brand to choose from.
Completely satisfied, never missed a beat over 3 week whilecamping over Christmas with solar panels.
Best value and service
I have now bought 2 Deep cycle batteries from Aussie Batteries and Solar found them to be the best price and value. Extremely quick delivery and great customer service
Prompt delivery great price
Purchased a 140a/hr battery for daughters caravan upgrade. Spent a lot of time on net and decided on Aussie batteries because of price and delivery promise. Couldn't believe how quick delivery was. Satisfied with product to date only installed for about a month. Time will tell. Happy customer at present . Have read some of the negative responses. My experience is only positive so far.
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