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Aussie Batteries & Solar

Aussie Batteries & Solar

Online store, Physical store
4.3 from 231 reviews · View Statistics

Reviews

3.0

19 reviews
4
(0)
2
(0)
  • Product Quality
    3.1 (14)
  • Return Claim MadeYes (11) · No (8)
  • Shipping
    4.3 (6)
  • Customer Service
    2.3 (4)
  • Warranty Claim MadeYes (19) · No
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Brian

BrianSouth East Queensland, QLD

  • 2 reviews

Poor man pays twice

published

Don't be a fool like I was, don't be lured by the price. If you want proper batteries you need to pay proper money. If you get more than 18 months out of these batteries I would be surprised. Warranty, non existent. "Poor man pays twice." The reason I gave one star is because there is nothing smaller.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Stafford M.

Stafford M.Sydney Surrounds, NSW

Warranty claim is so easy

published

Unfortunately after a couple of years my 140ah battery died. Phoned company and spoke to the wonderful staff there. They sent me all the info on how to claim. Got the testing done and sent all the paper back to Aussie. All in all it took 4 days for me to have a new battery delivered to my home in Sydney. THAT IS SERVICE ! Thank you to Anita,Tara and all the other kind and friendly staff.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Clayton

Clayton

  • 2 reviews

Don't Go near this mob

published

I was the same 3 years ago 5 star when I bought my off grid package.15 months later batteries were crap yes I paid the pro rata warranty. 15 months later they died again so I rang up expecting to pay Pro Rata again but they ignored me. In the end I went and bought a unit being a victron system. Best thing I did rather then trying to waste money on crap. Ask your solar guy what they Think of Giant before you buy one.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedGiant Off grid package
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Bruce

BruceWide Bay-Burnett, QLD

  • 2 reviews

Product and Service

published

Bought 6x190ah slimline batteries for my caravan and truck to store my solar system. Great batteries as they have a good storage capacity whilst not being too heavy (46kg) to handle. You can even lay them on their side , so perfect for 4WDs and RVs. Good warranty and the service from the staff was great.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarana Sunshine Coast.
Warranty Claim MadeYes
Adrian

Adrian

  • 4 reviews

Happy camper! Excellent Customer Service!

published

I'm a repeat shopper at Aussie and intend to buy more from them. Bought a battery / box combo and a 21 amp charger. Had nothing but excellent value and customer service and even when I've encountered problems.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

PutEmUp

PutEmUp

  • 2 reviews
  • 1 like

I smell a RAT

published

Not sure what incentives were offered & I wouldn't be surprised if they didn't follow through, however it's interesting that the most recent replies are over a year since Aussie Batteries shut shop and rorted their customers along with them. Lower thana worms belt buckle.

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationKawana
Warranty Claim MadeYes
1 comment
PutEmUp
PutEmUp

Whois really reviewing these companies?

Tony

TonySouth East Queensland, QLD

Great option for our camper

published

The 90AH battery is compact for our camper but still gives plenty of capacity for our lights, fridge and auxiliary equipment. Charged by solar panels keeps us off the grid

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
kerry

kerryCentral West, NSW

Great team warranty issue cleared up and new battery sent friendly service

published

Had warranty on battery followed through quickly new one sent out quicksart friendly team would buy again. Easy online was able to buy what was needed happy with the battery and service

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

Great customer service

published

I bought a 139ah battery in Nov 2017 and it recently suffered a critical failure. The team at Aussie batteries quickly helped pout with the warranty claim and within a few hours a replacement (for a small charge) was organised.
Unfortunately sometimes products fail, but it's the way companies deal with these failures that make me want to deal with them.
I can highly recommend Aussie Batteries.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchased130ah deep cycle battery

The reviewer stated that an incentive was offered for this review

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Allan Davis

Allan DavisGreater Melbourne (Inner), VIC

Danger! Rubbish Rubbish Rubbish! Beware!! An expensive mistake!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Scott

ScottSouth East Queensland, QLD

  • 2 reviews

Reasonable product, rubbish customer service.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationI drove to the Sunshine Coast [twice] to pick it up.
Warranty Claim MadeYes
1 comment
Scott
Scott

Just an update. I changed the setting to ECO from MAX, and it seemed to use a bit over half the power in a day that I mentioned above.

Shane O.

Shane O.North Queensland, QLD

Great product and amazing service

published

My product performed flawlessly for 18 months but then malfunctioned. Upon contacting the store I was met with a fast response and the product was replaced within the week without any issues. Great service and honoured warranty terms without question

Shipping
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

Rubbish Batteries.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes

Best battery ever

published

I’m so happy with my new battery and I love the meter I know how much life is left and when to recharge the battery plenty of power all the time I will be buying another one soon

Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedA battery

The reviewer stated that an incentive was offered for this review

MARK S

MARK SNorth Western Region, NSW

i dont believe this site

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Electronics & Computing Shops

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George Milojevic

George MilojevicWimmera, VIC

Wish I never went with them , they will make your life a misery!!!

published

Don’t buy this product, they will not call you back , they are rude to you they will leave you without power , we’re going on 6 months now and they haven’t fixed our problems, everything is still under warranty and they still stalling , we have a $70,000 system that wasn’t installed properly by there installation team and now it’s blown 5 inverters and cooked nearly all our batteries, and there making me out to be the problem, giant pain in the butt making our life’s hell , unbelievable how horrible they have been to deal with , don’t buy anything giant power or Aussie batteries and solar have you will regret it !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Andrew H

Andrew HSouth-Eastern Region, NSW

BUYER BEWARE

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Harry

HarrySouth East Queensland, QLD

  • 7 reviews
  • 1 like

Great Product

published

I have purchase the third time from Aussie Batteries as they are within the top Deep Cycle Solar Battery Retailers. They also assist and help with any battery issues. Thanks Guys!

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

IVEBEENSCAMMED

IVEBEENSCAMMEDSydney, NSW

  • 6 reviews
  • 9 likes

Zero Warranty Customer Service

published

Bought two full solar sets from Aussie Batteries. One of the DC to DC chargers is faulty. Have called the store approximately six times and also written to them, but they simply won’t return our calls or assist in resolving this warranty issue. I am very disappointed in this company - their non action is very UN Australian

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
See all Aussie Batteries & Solar reviews

Questions & Answers

Pedro

Pedro asked

Aussie Batteries & Solar

What is the maximum amount of 12volt AGM BATTERIES I can run in my caravan for maximum power output

3 answers
Lionel
Lionel

As many as you can carry and keep charged.

shane c.
shane c.

Depending on the size of the van 3x120 amphr should be enough

Baron
Baron

I have two Giant 140amp batteries and when free camping I run a 240 solar panel and also have a 40 amp DC to DV charger in the van and never run out of power.

Bob R

Bob Rasked

Aussie Batteries & Solar

How long is the warranty for 2 140 AH batteries, going into a caravan? I was looking at the Giants.

No answers
Brett

Brettasked

Aussie Batteries & Solar

Is the free delivery service trackable, IE tnt or toll? How long will it take to arrive to postcode 6210 WA.

1 answer
xtommo
xtommo

It is trackable but they use Couriers Please who are probably the worst couriers in the country. With them who knows how long it'll take.

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