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Aussie Batteries & Solar

Aussie Batteries & Solar

Online store, Physical store
4.3 from 232 reviews · View Statistics

Reviews

4.7

131 reviews
  • Product Quality
    1.5 (4)
  • Return Claim MadeYes · No (10)
  • Shipping
    2.0 (2)
  • Customer Service
    1.0 (3)
  • Warranty Claim MadeYes (4) · No (5)
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DeMax

DeMaxRichmond-Tweed, NSW

  • 4 reviews
  • 6 likes

140 amp hr Giant

published

I've bought 5 of these in the last 6 months, The first two I put in my caravan and sold it two months later so I have no idea how they are performing. I then bought 3 to put in a camp trailer I built. One has completely failed and won't hold 12.5 volts from full charge overnight. The other two charge to 14.1 on float and then fall to 12.5 withing a week or two without use. When you put a load on them they work when connected to solar but discharge within a couple of hours running a small fridge.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGiant 140 amp hr AGM batteries
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Lynne

LynneRichmond-Tweed, NSW

  • 4 reviews
  • 2 likes

No followup

published

Would be great if it had been received, its 3 and a half weeks and no item has arrived...I am 3 hours away. AB dont followup and Couriers Please dont respond except to say they have received your inquiry....I wont be heading back any time soon, very poor service and no responsibility taken.Couriers please tracking with no onsite tracking update for over two weeks....AB says clearly pn their site they use the cheapest option for deliveries.....fine but I expect a delivery

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Lynne
Lynne
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Terrible Customer Service

published

Purchased a Solar System over 2 weeks ago and I go to pick up my solar panels to be told nope wont be in for another 3 weeks almost 6 weeks to wait for 3 200W solar panels Very Dissapointed.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationKawana Waters
Warranty Claim MadeNo
Product PurchasedSolar System
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Mfitz

Mfitz

  • 3 reviews

Review of recent purchase

published

Very disappointed in the service provided by the company, it appears price fluctuation on a daily basis, is normal for them, I would not recommend this company to anyone in the future

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarana their only store
Warranty Claim MadeNo
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No after sales service

published

Phone up with problem with off grid solar unit. They said they will ring back. This went on for 2days Can’t be bothered to ring me back even after 3 days

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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MARK S

MARK SNorth Western Region, NSW

i dont believe this site

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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George Milojevic

George MilojevicWimmera, VIC

Wish I never went with them , they will make your life a misery!!!

published

Don’t buy this product, they will not call you back , they are rude to you they will leave you without power , we’re going on 6 months now and they haven’t fixed our problems, everything is still under warranty and they still stalling , we have a $70,000 system that wasn’t installed properly by there installation team and now it’s blown 5 inverters and cooked nearly all our batteries, and there making me out to be the problem, giant pain in the butt making our life’s hell , unbelievable how horrible they have been to deal with , don’t buy anything giant power or Aussie batteries and solar have you will regret it !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Anon.

Anon.

  • 4 reviews
  • 3 likes

Terrible after sale service

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Andrew H

Andrew HSouth-Eastern Region, NSW

BUYER BEWARE

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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IVEBEENSCAMMED

IVEBEENSCAMMEDSydney, NSW

  • 6 reviews
  • 9 likes

Zero Warranty Customer Service

published

Bought two full solar sets from Aussie Batteries. One of the DC to DC chargers is faulty. Have called the store approximately six times and also written to them, but they simply won’t return our calls or assist in resolving this warranty issue. I am very disappointed in this company - their non action is very UN Australian

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Questions & Answers

Pedro

Pedro asked

Aussie Batteries & Solar

What is the maximum amount of 12volt AGM BATTERIES I can run in my caravan for maximum power output

3 answers
Lionel
Lionel

As many as you can carry and keep charged.

shane c.
shane c.

Depending on the size of the van 3x120 amphr should be enough

Baron
Baron

I have two Giant 140amp batteries and when free camping I run a 240 solar panel and also have a 40 amp DC to DV charger in the van and never run out of power.

Bob R

Bob Rasked

Aussie Batteries & Solar

How long is the warranty for 2 140 AH batteries, going into a caravan? I was looking at the Giants.

No answers
Brett

Brettasked

Aussie Batteries & Solar

Is the free delivery service trackable, IE tnt or toll? How long will it take to arrive to postcode 6210 WA.

1 answer
xtommo
xtommo

It is trackable but they use Couriers Please who are probably the worst couriers in the country. With them who knows how long it'll take.

Get an answer from our members

Aussie Batteries & Solar

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