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Aussie Batteries & Solar

Aussie Batteries & Solar (page 2 of 2)

Online store, Physical store
4.3 from 232 reviews · View Statistics

Reviews

  • Product Quality
    1.2 (10)
  • Return Claim MadeYes (6) · No (10)
  • Shipping
    1.7 (3)
  • Customer Service
    1.0 (5)
  • Warranty Claim MadeYes (9) · No (6)
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Turtle

Turtlegordonvale

  • 2 reviews
  • 1 like

Warranty issue

published

Battery failed while under warranty. Slow response (or none) when I contacted them. They were going to charge me more for the replacement battery than it cost me for the original even after they took the warranty component into account

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$20,000+ Solar Battery System fail

published
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Kate

KateSydney Surrounds, NSW

  • 2 reviews
  • 6 likes

Possibly the worst business in the world

published
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Pete

PeteGoranba

Liars & Thieves

published
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Customer disservice!

published

Don’t go anywhere near this company! batteries dead as a door knob within 10 months! A 3 month warranty debacle of not returning phone calls and being turned away they finally come back to you with a pro rata fee that is based of the rrp not the advertised price essentially asking you to pay 75 percent of the cost to receive your replacement that does NOT come with a new warranty! What a joke of a business, shouldn’t be allowed to have Aussie in their name it’s an absolute disgrace!

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ivan

ivan

  • 3 reviews
  • 14 likes

Shocking mob to deal with....buyer beware

published

Absolute shocking mob to deal with....20 amp dc to dc charger played up 10 weeks ago. Sent it in was assured it will only take a couple of weeks. Followed up after a few weeks, never a phone call returned. Tried to get through to management told by receptionist not an option, Tried e mailing management no response. Ten weeks later told that the warranty was referred to the manufacturer.....???? They wont replace it. This is a $200 battery charger, imagine doing a warranty claim on a big system. I will be following up with the ACCC. Stay clear people, their reviews on their website are laughable, 5 stars for goods received??? Wait till warranty....

1 comment
ivan
ivan

12 weeks now and counting........., still cant get hold of anyone on the phone. Please people do not waste your time or energy. You will be sorry.

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Warranty and after sale service beware......

published

Absolute shocking mob to deal with........20 amp dc to dc charger played up 10 weeks ago. Sent it in was assured it will only take a couple of weeks. Followed up after a few weeks, never a phone call returned. Tried to get through to management told by receptionist not an option, Tried e mailing management no response. Ten weeks later told that the warranty was referred to the manufacturer........????? They wont replace it. This is a $200 battery charger, imagine doing a warranty claim on a big system. I will be following up with the ACCC. Stay clear people, their reviews on their website are laughable, 5 stars for goods received??? Wait till warranty.......

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Nev B

Nev BAU

  • 3 reviews
  • 24 likes

Solar Battery System fail

published
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Jeff

JeffMoorland NSW

Liar liar

published
1 comment
Jeff
Jeff

We have provided proof so we can be a verified customer

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Micron

MicronAlbury

Poor customer service for warranty claims

published
1 comment
Micron
Micron
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Elbee

ElbeeBingara

Fobbed of and very disappointed

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Ripped off. What a disgrace. Bamboozle you with crap

published

Ripped off a disabled pensioner and take NO responsibility. This is FAR from resolved !! Don't buy from this company!!! The replacement inverter was a piece of crap that worked for 20 mins Max if that. The replacement was 4000 kw, when it was supposed to replace a 6000kw and then it packed up straight away Spent just shy of $10.000 and got stoodged. Still need to run a generator. What a disgrace. Just got off the phone from [name removed]. Talk about trying to weasel out of your responsibility. Well I'm going to raise hell.!!! You are not getting away with this!!!

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simoncc

simonccMid North Coast, NSW

  • 2 reviews
  • 5 likes

Do not trust

published

I bought a kyocera solar panel made in Japan and paid more for it and waited months and then rang them up to find when this panel was being delivered and the said next week. The panel is a cheaper China made panel i was amazed as i had been waiting months. So when i rang them up to find out what happened the offered me a $100 discount on a cheaper China made panel plus delivery. So i am still out of pocket and would never buy anything again of them if they can not be trusted. They are running a scam not providing the product you bought and supply you with an inferior product for the same price. Renaming Chinese panels as kyocera is disgusting.

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Andy

AndyBrisbane

Slow shipping

published

Terrible service! Don't return calls! Took over a week to receive goods from Sunshine Coast to Brisbane! Took 6 days for them to actually get it out the door

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xtommo

xtommoMelbourne

  • 3 reviews
  • 3 likes

Order at own risk

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Questions & Answers

Pedro

Pedro asked

Aussie Batteries & Solar

What is the maximum amount of 12volt AGM BATTERIES I can run in my caravan for maximum power output

3 answers
Lionel
Lionel

As many as you can carry and keep charged.

shane c.
shane c.

Depending on the size of the van 3x120 amphr should be enough

Baron
Baron

I have two Giant 140amp batteries and when free camping I run a 240 solar panel and also have a 40 amp DC to DV charger in the van and never run out of power.

Bob R

Bob Rasked

Aussie Batteries & Solar

How long is the warranty for 2 140 AH batteries, going into a caravan? I was looking at the Giants.

No answers
Brett

Brettasked

Aussie Batteries & Solar

Is the free delivery service trackable, IE tnt or toll? How long will it take to arrive to postcode 6210 WA.

1 answer
xtommo
xtommo

It is trackable but they use Couriers Please who are probably the worst couriers in the country. With them who knows how long it'll take.

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Aussie Batteries & Solar

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