Smile...it won’t hurt!
I can’t review on product as I haven’t used it yet but the counter staff could be a little more enthusiastic when dealing with a customer. It’s ok to smile
Reasonable product, rubbish customer service.
The "astro-turfing" here is a bit strange, so I thought I'd add my experience.
I purchased my solar camping kit from Aussie Batteries. After placing the order it took a couple of months until I could pick up my order. I assumed they order stock from China once they receive payment, but that's just an assumption.
I complained about the time taken. They said that the main guy doing the manufacture was away. I complained and then got a call saying it was ready. The cables between the solar panels (foldable 3 panels) were too short and as a resul...t the shielding was cut. I also had a problem where the panels essentially did not work. Using a multi-metre I suspect that the cable from the solar panels was wired with reverse polarity. It took a very long time to get a response. (from memory, more than 3-4 weeks) After a while I received an email from the lady at the front desk saying a Warranty replacement was authorised. To their credit, they did honour that and provided me with replacement solar panels, which immediately worked when I plugged them into my charge controller. I've been using the camping fridge for around 4 months - continuously to test it. It seems to function well. I have the 117LT fridge (caution, it's tall - too tall really). I've had it set on MAX setting with one area a fridge and the other a freezer. It uses just over 55W when it is running. On average the battery it is running off required 600-700Wh a day to run. I replaced the cheap charge controller with a Victron MPPT charge controller. (Found here: https://www.solaronline.com.au/victron-smartsolar-100v-20a-mppt-regulator.html )
battery arrived promptly but disappointed it was not supplied with posts or bolts. It is working satisfactory and powers fridge fine at this stage
Questions & Answers
What is the maximum amount of 12volt AGM BATTERIES I can run in my caravan for maximum power output
How long is the warranty for 2 140 AH batteries, going into a caravan? I was looking at the Giants.
Is the free delivery service trackable, IE tnt or toll? How long will it take to arrive to postcode 6210 WA.
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