Fantastic alternative to plain salt!
Purchased the Apple cider vinegar and herb salt, very happy with both items. Arrived very quickly. Easy to use website. Herb salt is so versatile. Vinegar is super tasting. Will order again and have no hesitation in recommending to others.
Has everything I can't get locally
I found Aussie Health Products on-line after not being able to get products that I use, locally after moving. They had everything I needed and more to try! I placed an order and was very happy with the prompt delivery and the quality of all the products I ordered. The store is very easy to navigate; I have placed 2 more orders since and plan to continue to order regularly (thinking about quantities needed for about a month).
So convenient and easy fits into my life perfectly!!
I have a few food intolerances, so this website makes it so easy for me to shop and work around them without having to trek from one store to another to find what I want as I find most supermarkets are a bit limited in their Gluten free choices for customers.
Shopping this way is very easy, so stress free and there is a lot of variety plus it’s delivered to my door!!
I found it easy to navigate the store and found all the products I love and can't find anywhere in Central Queensland also a few more that I havent seen before and found them very good quality. I was very pleased with the range of products.
I ordered a variety of products and am a repeat customer of Aussie Health Products. My order arrived very quickly and packed beautifully. My preferred address is a PO Box which Aussie will send too. Some companies only offer courier delivery which does not suit me. As part of my order was chocolate, they even included a frozen cold pack to ensure it got to me in perfect condition. I also had 3 bottles of 'Beet It' beetroot juice that was bubble wrapped as well as other expanded paper protective packaging. I like the fact that you can phone them and talk to a person who speaks, 'Australian' which is a great asset.
Excellent Customer Service and great prices
Second time I have placed an order with Aussie Health Products and returned again because of their great prices, excellent Customer Service and their quick delivery and well packaging of my products. Thank you for taking care of me.
Have been ordering monthly with this store for over 5 years now. Ordering and delivery for the most part is always smooth, and on the odd occasion where there has been a product unavailable, I have been notified promptly with a list of alternatives or an offer of immediate refund. Their customer service staff are always friendly, and we often have a laugh on the phone. Ordering from Aussie Health Products has saved me a lot of money and time over the years, and I look forward to continuing to use this great service.
- Verified customer
The customer service representative who helped me over the phone was friendly and informative when assisting me in choosing the right supplement for my needs. The website was also easy to navigate, simple to order from, and prices were competitive. Overall very satisfied.
- Verified customer
Speedy Delivery and Helpful Service
I was after some loving earth easter eggs, but was concerned about how the chocolate would fare with the hot temperatures we've been having. Their customer service team was helpful and friendly, and reassured me that they would be packed with ice packs over summer to keep them cool on their journey. True to their word, my order arrived quickly with chocolate in tact. Five stars!
- Verified customer
Great Prices and Fast Delivery
I purchased a number of items, which saved me a significant amount compared with having bought them in a shop. I was impressed with how quickly the parcel arrived and how well it was packaged. Will definitely order again!
- Verified customer
Incredibly rude. Slow and expensive delivery.
I was astonished by the incredible rudeness of the customer service person at Aussie Health Products. I placed my order on a Sunday, and when there was no sign of dispatch by Wednesday night I emailed to say it seemed to be taking a long time and I still didn't have a tracking number.
I was given a hostile reply that I'd only ordered on the 11th (I'd ordered on the 9th), that my inquiry about adding something to my order had caused delays (this email exchange was resolved in 57 mins earlier in the week and there was no change to my order) a...nd that I should "make sure to read the shipping policy before placing any future orders" (I had read it, and the policy says orders ship in 2 business days, so after 3 days with no movement, I checked up on it). I did receive an email from the courier company on Thursday, and my order did arrive on Thursday (5 days after placing it), but I basically got the package before the tracking info. None of this would have mattered much if I'd received a pleasant response to my inquiry. I am staggered by the hostility, defensiveness and customer blame that came from a simple inquiry about my order. There was no hint of apology and a very big dose of "if you don't like it, get lost". I placed an order for just 3 small items and for that I paid $9 for slow delivery, inadequate tracking info and rudeness, and on top of that the courier tossed the parcel over my gate without getting a signature. The $10 discount voucher that was emailed to me was absolutely not worth this really poor online shopping experience. No way will i buy from them again.
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