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Aussie Home Loans
Reviews
Highly recommend
Andrew (our broker) has been absolutely incredible. He has definitely gone above and beyond for us to find the right solution to our loans. We kept hitting road blocks and he kept coming up with solutions. Our homeloan was delayed for several reasons and Andrew worked really closely with us to come up with a plan that worked. We cannot recommend him highly enough!
Great Customer Service
Jason Hately is our Broker from Mildura. He was really pleasant to deal with. Jason has a vast knowledge and took the time to work through each stage with us to ensure we fully understood the process. He has gone above and beyond throughout the process.
Hi Natalie,
Thank you for taking the time to share your review of working with your Aussie broker Jason in Mildura. We love to read that he’s gone above and beyond to help you secure your home loan a...
Reliable and transparent
Really great team at our local branch - over three separate property purchases they have gotten to know us and provide relevant advice. They have also been very transparent when providing advice and information.
Hi Cath,
Thank you for sharing your great feedback about your Aussie experience so far....
Read more It's fantastic to hear that you are able to get the help and assistance you need through your local branch as they haven't fallen short in always being informative and supportive. Remember to stay in touch with your Aussie brokers, if you have any other questions you can contact us on 13 13 33. Kind Regards, Shay Aussie Contact Centre
Find out how Aussie Home Loans compares to other Home Loans
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Great service, amazing communication
We had fairly complicated loan/loans, including investment property, current home and a building loan. Maninder Pannu, our Aussie broker, was amazing!! Firstly, he short listed a few banks that were were most suitable for our needs. Once we decided on the bank that would best suit, he was tireless in getting it all over the line. We encountered a few speed humps along the way, with the bank of choice. However, Maninder persisted with them and we finally received approval. Maninder was constantly communicating with us, with daily updates on the...
Read more progress. Never once were we unable to contact him or kept waiting for any questions we had. Clearly, his work ethic and level of service is second to none.He will forever be our "go to guy" for any future finance needs. We could not recommend him more highly.Hi Lisa.N,
Wow, what wonderful feedback about your Aussie broker Maninder Pannu. ...
Read more We are so happy to hear that Maninder held strong communication and supported you through a time that must have been daunting for you. Our Aussie broker do strive to go above and beyond for their customer by keeping them informed through out the loan process which seems to be true in your case. It's fantastic that through working with Maninder, you had a stress free process and built a long term friendship. Remember to stay in touch with your Aussie broker Maninder Pannu, if you have any other questions you can contact us on 13 13 33. Kind Regards, Shay Aussie Contact Centre
Great service, excellent communication throughout
Easy to understand and navigate with Aussie Broker. Regular updates made me feel valued and understood, no question went without a plain language response, detailing what was going to happen next and why. Really great communication
Hi Steve B,
Thanks for taking the time to leave this fantastic feedback of your experience with your Aussie Broker....
Read more It is great to hear that your Aussie Broker helped make the process as easy as possible and maintained communication through regular updates and explanations of next steps. Stay in touch with your broker and they will continue to support you through the home loan journey. Kind Regards, WesleyRelated Articles
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Aussie Ipswich
Danny and Megan at Aussie in Ipswich were so helpful and made the whole mortgage process stress free. We have used them for all our loans. Can't recommend them enough.
Hi Jessie,
Thank you for taking the time to leave this great feedback regarding your experience with your Aussie Broker....
Read more It's fantastic to hear both Danny and Megan were able to guide you through the process and make it as stress free as possible. Stay in touch with Danny and Megan for continued support. Kind Regards, Wesley
11/10 Daniel was exceptional!
Daniel was absolutely exceptional from our very first phone call, prompt, efficient and gave great advice. Nothing was ever to much of a hassle and he had issues sorted before they even had a chance to concern us. I really could not recommend him or Aussie highly enough. I have put several friends and family onto him.
Hi Kathryn,
...
Read moreWe really appreciate the time you have taken to share your experience with our broker Daniel. Thank you for much for the recommendation - we love seeing success stories such as yourself. Aussie brokers undergo intense training which then enables them to better assist their clients. Please keep in touch with your broker Daniel and reach out to Aussie directly if you need anything else at all. We can be contacted on 13 13 33. kind regards, Atefa
Great experience
Great customer service. Our local Aussie branch was very helpful and flexible in their approach. They had a great range of options and worked hard to understand what we needed.
Hi Alison,
...
Read moreThank you so much for taking the time to write this review. Range of options is exactly what we can offer! Aussie brokers can access thousands of products through different lenders. Please keep in touch with your broker and reach out to Aussie directly if you need anything else at all. We can be contacted on 13 13 33. kind regards, Atefa
Aussie Flagstone - Highly recommend Daniel
Daniel at Aussie Flagstone went above and beyond for us and we are extremely grateful to him and his team for helping us reach our goal. Daniel worked alongside us for 12 months helping us put ourselves in the best financial position to reach our goal of purchasing land and building our home. From advice on selling our two homes to recommending the best way forward to overcoming the hurdles that constantly popped up, he was always available to help us work out our next steps. I am positive other brokers would have given up but Daniel always remained positive in helping us achieve our end result!
Highly recommend Daniel and his team at Aussie Flagstone.
Hi Samjam,
...
Read moreIt has been a delight to read this review. Thank you for sharing this. Aussie brokers are there for you every step of the way! Now this applies to even when you are not quite ready to buy yet - we can help to guide you into the right direction so that you are ready to get your dream home. Daniel and other Aussie brokers will always go above and beyond for their clients. Please keep in touch with your broker and reach out to Aussie directly if you need anything else at all. We can be contacted on 13 13 33. Cheers, AtefaFind out how Aussie Home Loans compares to other Home Loans
Know better, choose better.
Would recommend Aussie to anyone needing a homeloan
Our Aussie home loan specialist (Jeneya) was fantastic. She kept us up to date throughout the whole process, found us the best loan for our needs and answered all of our questions (even on a Friday night after 5pm).
Definitely would recommend Aussie.
Hi Katherine,
Thank you for your feedback!....
Read more It's so good to hear that you weren't alone in this process and that Jeneya helped you through it all and answered all your questions. Keep in touch with Jeneya if you need any further assistance as I'm sure she would with you going forward. Regards, Vii
- 2 reviews
- 1 like
Aussie were fabulous
We used Aussie home loans at Brandon Park, we saw Anne-Marie. She was fabulous. An excellent listener and communicator, she understood exactly what we needed and sought a great loan for us.
Hi Kristy,
Thank you for taking the time to leave this great feedback about your Aussie Broker, Ann-Maree....
Read more It's fantastic to hear everything has worked out and that Ann-Maree listened and understood so that you got the right home loan for your circumstances. Stay in touch for continued support. Kind Regards, Wesley
Highly recommend - Cardiff Aussie NSW 2285
Paul from Cardiff Aussie has made our process as smooth as possible. He is extremely approachable, responsive, has a high attention to detail and great service with a genuine care for his clients.
Hi T.Fay,
...
Read more We really appreciate you sharing your recent experience with one of our broker Paul. Aussie brokers like to pride themselves on being genuine and responsive and it is awesome to see it be true in your case. You are right! Aussie brokers pay a lot of attention to their client’s application to make sure everything turns out the right way. If you need further assistance, please get in touch with your broker directly or you can call Aussie on 13 13 33. Cheers, Atefa
Best company ever
I absolutely loved my experience with this company and our broker! Was more then happy to answer all of my annoying questions and was always willing to answer them, no unexpected extra costs at all! Very satisfied with our loan
Hi Kelly,
WOW!! What fantastic feedback, thank you for taking the time to leave a review....
Read more We strive to provide the best outcome and experience for our customers and it appears we have lived up to this, both as a company and your Aussie broker. A great result for all. Stay in touch for continued support through your loan journey. Kind Regards, WesleyThe reviewer stated that an incentive was offered for this review
professional service, great outcome
David is very professional in what is does, there were no unexpected cost with setting up the loan & we were very happy & satisfied with the loan we got, thank you David
Hi Garry,
Thank you for taking the time to leave this great feedback about your broker David....
Read more Any loan application can seem daunting and it looks like David has been there for you through it all with communication and his professionalism. Remain in contact with David for continued support through the loan journey. Kind Regards, Wesley
thank you Wesley
Best home loan experience
The customer experience with Aussie was great. Unexpected costs arose from other parties but Aussie had already allowed for these and didn’t require me dishing out extra money to make the deal work.
Hi Isabella,
Thank you for taking the time to leave this great feedback....
Read more It's fantastic to see that your Aussie Broker was steps ahead in predicting potential extra costs and that these were accounted for so that you weren't out of pocket. Remember to stay in contact with your broker to continued support through your loan journey. Kind Regards, WesleyFind out how Aussie Home Loans compares to other Home Loans
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Questions & Answers
I've just pressed the stats button at the top and it's probably good that I did. Does it seem weird that over 10 years the rating was constantly 2 out of 5 and then magically over a month or two there are 500 5 star ratings pushing the rating to 4 out of 5? This is also during coronavirus when things would have shut down quite a bit.
Hi Rufus,
We've had plenty of feedback over the Covid period, which is still ongoing for many of our customers.
We've started to encourage customers to review us more than ever, which explains the awesome uplift we've seen.
If you have any feedback on your experience please also feel free to leave a review.
Cheers,
Timm
I didn't even know Aussie was on Product reviews until they told me they were. Unfortunately people are more willing to share negative feedback than positive.
Hi Jonatan,
What a fantastic review of your experience with your Aussie Broker, thank you for sharing.
Congratulations on your first home purchase.
We love that your Aussie broker has been able to guide you in helping to achieve your dreams of owning your very first home.
Remember to stay in touch with your broker and they will continue to assist.
Kind Regards,
Wesley
Jonatan
Jonatan
4 days ago
Hi,
Yes I have questions about the loan bit I will have ask him later on. I was thinking I won the 250 dollars.
Regards,
Jonatan
does that say enough?
hello im a 6 years full time mechanic in townsville just wanna ask cause i wanna buy a house a second hand houseworth 290 000 but i dont have a deposit money anyone can help me thnk you so much its my firsttimw buhong a house really appreciatewho can help me thank you so much
Hi Jabhar,
Thanks for your query with Aussie.
The best person to speak to in reference to this would be one of our Aussie Brokers.
So I can get you in contact with someone in your local area, we would need to grab a few details form yourself.
Can you please provide these details via the Aussie website or via email to raa@aussie.com.au
Kind Regards,
Daniel
No. Wrong answer. The gentleman has no deposit. No one does over 100% loans and it would be over 100% as he’d has no funds and would be needing stamp duty. Not good to give false hope
Hi MumOpines,
Our Aussie Brokers can not only advise customers on whether they can get a loan or not, but also work with customers on getting them on the right path to being able to apply for a loan.
This is the reason we get customers speaking with a broker and this allows them to work with their broker to achieve their dreams.
Kind Regards,
Wesley
I been reading the reviews. Is it me or is Aussie always like this?
So far we have been going since late January. It is now the 17th March. So far apologies for power outage, being unwell and asked to resign documents because LVR was written twice the amount it should be. Lack of phone calls and one application sent last week. Was told my wife credit score was only in the 500’s but no defaults whatsoever. My wife has always had exceptional credit and gets offered credit consistently.
Has anyone else had these problems or can you advise me as I’m getting cold feet very quickly and I’m getting nowhere?
Also can you suggest another company?
Get an answer from our members and Aussie representatives
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Great service, professional and friendly
Great Customer Service
brilliant customer service no contact super secure very fast approvals
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HI Shann,
Read moret now, and persevered through the road blocks to get the job done! We love to read it. Kind regards, MerylThank you so much for sharing this review and recommendation of your Aussie broker Andrew. It sounds like Andrew has really championed making sure that you found the right home loan for righ...