1 photo
Aussie Home Loans
4.8 from 4,233 reviews · View Statistics
Listing monitored by Aussie

Pros

Communicative, friendly team
Offers good deals on loans
Quickly processes applications

Reviews

Previous
Clear all
Next
Eleanor E.
Eleanor E.
  • 3 reviews

Aussie Belmont - Consistent and Dedicated

published

I had a great experience as a return customer to Nick Jones at Aussie Belmont. He is honest, dedicated, proactive and truly takes the stress out of the whole experience of borrowing.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan used forInvestment Property
Similar opinion? Write a review on ProductReview.com.au!
Margaret
MargaretSydney Surrounds, NSW
  • 2 reviews

Always go above and beyond to help!

published

After contacting Aussie, I received a reply within the day. Rebecca was VERY understanding and helpful. She replied and answered my questions thoroughly. My problem was resolved within 24 hours. It was a stress free process. It was disappointing however that my lender increased the interest rate again the following week :(

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateApril 2021
  • Loan used forInvestment Property
Similar opinion? Write a review on ProductReview.com.au!
Ann-Maree Adamson
Ann-Maree AdamsonCentral West, NSW

Never go anywhere else

published

Deb Brincat is the best broker I have ever encountered. I would only ever use her. She is full of great advise and incredibly honest. She will never mislead you. Better then any bank representative I have ever applied through over the last 25 years.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Similar opinion? Write a review on ProductReview.com.au!
Crash Test Dummy
Crash Test DummyMelbourne
  • 2 reviews

Seamless Loan Approval and great support

published

Chris Hargreaves was clear, transparent and diligent throughout the entire process despite our loan request being complex. He supported us with responses to questions in a timely manner and wasn’t pushy in the process (which would have put us off).
Couldn’t have been easier

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateMay 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Aussie Home Loans compares to other Home Loans

Know better, choose better.

Compare all
Anita
AnitaMetropolitan Adelaide, SA

Excellent Service from Aussie Broker,Brian

published

Brian has been proactive as a Broker and ensured that our settlement process is seamless and stressfree.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateJuly 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Fantastic experience

published

Our broker David was incredibly helpful throughout the whole process. He always kept us in the loop and called to check in and made sure things got done in a timely manner. He made sure we understood the ins and outs and got the job done!

  • Transparency
  • Customer Service
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Soth
SothSydney, NSW

Pei is an awesome broker!

published

Pei has helped myself and my family over the years on numerous occasions. She’s patient, helpful, thorough, diligent, and a great communicator. I always refer my friends to her because of how great she is. She always thinks of her customers first.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.
credit-card-awards-2020
What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.
what-is-peer-to-peer-lending
Next
Stanley
StanleyHunter Region, NSW

A great team!

published

Nick was very down to earth and knowledgeable about all things related to our loan. He was helpful and followed through with what he promised to do. When settlement day arrived and the bank threw the inevitable curve ball, Nick handled it calmly and got it sorted without causing us stress. Other staff we have dealt with at Aussie Belmont through our loan process were similarly helpful and attentive. I can tell that the team at Aussie Belmont work well together.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateJuly 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Kellie
Kellie
  • 2 reviews

Leanne from Aussie will go above and beyond

published

Leanne Madigan was very knowledgeable, helpful and friendly. I felt comfortable and trusted the information I was provided. Leanne covered everything, nothing was missed which I am very grateful for.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateJuly 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Aussie Home Loans compares to other Home Loans

Know better, choose better.

Compare all
jason
jasonSouth East Queensland, QLD

easy and quick approval for our refinance with Aussie!!

published

personal service from lindsay at upper coomera was amazing. after dealing with bank managers for the last 15 years he just made everything so easy for us

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
rhonda T.
rhonda T.Sydney, NSW
  • 2 reviews

Above and yeyond service

published

My Broker Alex Kardassis from Aussie and his team, Lauren and Barbara were exceptional. The purchase of my property was not straight forward and they were always available to advise and because of their skill, everything went smoothly in the end. Alex thinks outside the box and he was brilliant. I would highly recommend him and his team to anyone looking to purchase or even switch banks for a better deal.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan Start DateJuly 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
JoeyT
JoeyTGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Could not have been more satisfied

published

Choice and service. We benefited from a loan that fit our needs but much more importantly an Aussie branch owner who was experienced, proactive and focused on making the customer feel valued and relaxed throughout the process.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how Aussie Home Loans compares to other Home Loans

Know better, choose better.

Compare all
Oisin
OisinSouth East Queensland, QLD
  • 2 reviews

Settlement review with Aussie

published

Super consistent communication and clarification of every stage of process

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeSplit
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!

good service

published

Good contact at all times , was advised how ,when, why

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan Start DateJuly 2022
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Mick
MickSydney, NSW
  • 2 reviews

Excellent service im very happy

published

I like how my broker got straight into my loan and got everything done so quickly. He was always thereto take my calls and emails I had spoken to bank directly and am still waiting for a call back in the same time Maninder from Aussie has done the loans and settled them.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeVariable Rate
  • Loan used forInvestment Property
Aussie
Customer Service S.AussieSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

Rufus
Rufusasked

I've just pressed the stats button at the top and it's probably good that I did. Does it seem weird that over 10 years the rating was constantly 2 out of 5 and then magically over a month or two there are 500 5 star ratings pushing the rating to 4 out of 5? This is also during coronavirus when things would have shut down quite a bit.

3 answers
Aussie
Customer Service S.AussieSend a private message
bzerk86
bzerk86

I didn't even know Aussie was on Product reviews until they told me they were. Unfortunately people are more willing to share negative feedback than positive.

Jayden T
Jayden T
jabhar
jabharasked

hello im a 6 years full time mechanic in townsville just wanna ask cause i wanna buy a house a second hand houseworth 290 000 but i dont have a deposit money anyone can help me thnk you so much its my firsttimw buhong a house really appreciatewho can help me thank you so much

3 answers
Aussie
Customer Service S.AussieSend a private message
MumOpines
MumOpines

No. Wrong answer. The gentleman has no deposit. No one does over 100% loans and it would be over 100% as he’d has no funds and would be needing stamp duty. Not good to give false hope

Aussie
Customer Service S.AussieSend a private message
Paul
Paulasked

I been reading the reviews. Is it me or is Aussie always like this?
So far we have been going since late January. It is now the 17th March. So far apologies for power outage, being unwell and asked to resign documents because LVR was written twice the amount it should be. Lack of phone calls and one application sent last week. Was told my wife credit score was only in the 500’s but no defaults whatsoever. My wife has always had exceptional credit and gets offered credit consistently.
Has anyone else had these problems or can you advise me as I’m getting cold feet very quickly and I’m getting nowhere?
Also can you suggest another company?

1 answer
Zeb
Zeb

I'm having a similar experience. They're no help.

See all Aussie Home Loans questions

Get an answer from our members and Aussie representatives

Details · 

About Aussie Home Loans

Operating since 1992, Aussie is a mortgage broker service that has over 240 stores across the country.

They offer the following services:

  • Loans for those buying their first home
  • Loans for those buying their next home
  • Those who want to refinance their home loan
  • Loans for investment properties
  • Finance options for vehicles
  • Business loans

Aussie uses a unique comparison software to compare thousands of home loans from over 20 different lenders.

All brokers at Aussie are accredited by the Mortgage & Finance Association of Australia. They can help calculate your borrowing power and assist you through the home loan application and settlement process.

Points of praise:

  • Most reviewers found that the customer service they received at Aussie Home Loans was exceptional. They described a communicative, friendly team who kept them informed at every step of the loan process and showed genuine interest in their needs and concerns.
  • They were also satisfied with the rate they received for their loan. Some customers mentioned that they were lower than what they had been previously offered by other brokers.
  • Reviewers appreciated that their application was processed quickly, with some saying they received approval in as little as two days.
Visit official website

Extra Information

ProductReview.com.au award logo

Aussie Home Loans is a ProductReview.com.au Awards Winner for 2022. Learn more

Other Home Loans

Loan Gallery Finance
Mortgage Domayne
Loan Studio
Professional Partners
Mortgage Broker Melbourne
See all Home Loans

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.