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Aussie have been great but a bit contact with there customers would be great
More customer contact would be preferred. No one has made any endeavour to contact me to see if I am happy with my home loan and there rates and that’s all
Highly knowledgeable and easy to talk to.
Explained us each and everything throughout the process of loan and executed in a timely manner and highly professionally. Although we were away for few days, but broker was working for us and communicating with us regularly.
Perfect for me
Ron Lloyd and his team are always there when you need them most
No hidden costs smooth and easy and always willing to explain the process along the way, thanks Aussie
Warren made the whole borrowing process easy to understand a smooth transaction from start to finish. Could not have been happier with the service highly recommended Aussie home loans. R
Super simple process that has saved us $1000s
Friendly service, knowledgeable and very simple process to refinance. I have bee a custome of Westpac since I was 7 years old and had the first "Handyway" card for my savings account. We had a total of 5 mortages with Westpac and when we trying to refinance one of them in order to purchase a new house it was nearly impossible. It was not until we had closed our two mortages that we recieved any proactive contact.
Auzzie was just supurb. Everything was made very clear and we did it during a time that was conveniet to both of us. The process of refinancing and changing lenders was simple and we have saved a lot of money even with just the financing.
Great customer service, informed at every step.
Nothing hidden, and started early to fit in with my work schedule. Also was open late to drop in required documents. Really did well to work with me
Rate was what I was expecting at the moment
We wouldn't hesitate to recommend Aussie. The service is excellent and very personalised around what we needed. We recently re-mortgaged and our agent Alan made things happen and nothing was too much trouble! Thank you
Excellent, very helpful
Our Aussie broker was very helpful, always contactable and kept us in the know. Always able to help with paper work and any documentation required. Always discussed all options through with us and answered any questions we had.
The broker Witek provided outstanding professionalism, service and input of time to facilitate the processing of a refinance application, and to enable the paperwork submission before the deadline. Highly recommended.
Aussie home loans
The rates of interest turned out better than I thought. Alister the broker was very knowledgeable and helpful..I wish all businesses during these trying times and their minions in gov't had been as honest and supportive.
Peter was very helpful and kept me up to date all the time. The process was made very easy. It made refinancing a whole lot easier and less stressful, Highly recommend
Would definitely recommend
Nathan was great. Very informative, made the process very seamless. I was kept informed the whole way through. I think my broker secured the best rate. I would highly recommend Nathan.
Very informative and knowledgeable regarding Homeloans.
My Aussie broker is very informative, knowledgeable and constantly informing me regarding RBA rates etc.. .
Generally keeping in touch with me with any updates on new products..
Would highly recommend using Aussie Homeloans.
good service, helpful, good advice
great customer service came to our place after hours
no extra costs - everything listed and itemised
great rate/deal organized a year ago - have gone back to re-finance and seek another loan!
Easy to deal with, honest and on my side when banks being rubbish. Rade in particular was a hero, love dealing with him as he handles everything g so minimal input from me
The process of getting our first home seemed daunting however Aussie were very supportive and responsive to our needs, explaining everything clearly, checking in alow the way and providinf regular updates on the process which was quite quick.
Super easier but only because we had the best broker
Aussie Home Loans Christie Beach SA. First time buying a pre established property and a house and land package
Our broker made it a breeze. I could call or email him at any time with all of my stress and annoying questions. Very patient and will always relaxed.
Priceless help from Aussie HL Oxenford
We are very HAPPY & over the moon with Jamie & Christina professional service provided, this is our 2nd time dealing with them in purchasing both our properties & they went beyond our expectations & enabled our new home & investment dreams to become possible. Thank you both, really appreciate all your expertise :)
Stress free, easy, all done for me. This was a top up loan for me and once again John carey from Aussie Vincentia handled the whole process for me stress free. Thanks again Aussie for the expierience
Thorough and happy to answer questions
They were thorough. They didn't rush me and took the time to explain things I wasn't sure of. I also really liked the platform I could upload forms to, which is sooooooo much better than my last broker, where there was lots of printing and posting involved. I got a great loan and they chased the bank when it was dragging out with processing. Highly recommend Bechara and the team at Aussie Prospect.
Personalised service from our broker Andrew Skinner. His ability to weigh up between the best rate and what we were looking for in a loan. Would highly recommend Aussie Home Loans Gepps Cross.
Cannot be faulted
Once again, Ibrahim's commitment to obtain the best deal for us alongside his knowledge of the market was very impressive. He was also readily available to address our queries. Great job!
Fantastic Aussie service
Jase and Anne in the Warrnambool office were absolutely fantastic, they not only kept me updated about the progress of my loan, if there were any issues, or problems that occurred, they would make contact and explain what was happening in that space in an easy to understand language.The Team at Aussie Warrnambool are fantastic and I have already recommended them to friends for the outstanding service they have provided so far.
Incredible service, very grateful!
Our broker is fantastic! Nothing is too much for her, she is helpful, diligent and has our best interests at heart. She constantly provides updates and even came to help us sign stuff on a Sunday. We would never use anyone else now, she just makes finding the right loan solution an absolute breeze!
Fantastic service from these guys, they managed to do what a few other broker's I sought advice from seemed to struggle with. Outstanding service from Lee and Trevor at Coolum Aussie Coolum Beach.
Questions & Answers
I've just pressed the stats button at the top and it's probably good that I did. Does it seem weird that over 10 years the rating was constantly 2 out of 5 and then magically over a month or two there are 500 5 star ratings pushing the rating to 4 out of 5? This is also during coronavirus when things would have shut down quite a bit.
We've had plenty of feedback over the Covid period, which is still ongoing for many of our customers.
We've started to encourage customers to review us more than ever, which explains the awesome uplift we've seen.
If you have any feedback on your experience please also feel free to leave a review.
I didn't even know Aussie was on Product reviews until they told me they were. Unfortunately people are more willing to share negative feedback than positive.
What a fantastic review of your experience with your Aussie Broker, thank you for sharing.
Congratulations on your first home purchase.
We love that your Aussie broker has been able to guide you in helping to achieve your dreams of owning your very first home.
Remember to stay in touch with your broker and they will continue to assist.
4 days ago
Yes I have questions about the loan bit I will have ask him later on. I was thinking I won the 250 dollars.
does that say enough?
hello im a 6 years full time mechanic in townsville just wanna ask cause i wanna buy a house a second hand houseworth 290 000 but i dont have a deposit money anyone can help me thnk you so much its my firsttimw buhong a house really appreciatewho can help me thank you so much
Thanks for your query with Aussie.
The best person to speak to in reference to this would be one of our Aussie Brokers.
So I can get you in contact with someone in your local area, we would need to grab a few details form yourself.
Can you please provide these details via the Aussie website or via email to email@example.com
No. Wrong answer. The gentleman has no deposit. No one does over 100% loans and it would be over 100% as he’d has no funds and would be needing stamp duty. Not good to give false hope
Our Aussie Brokers can not only advise customers on whether they can get a loan or not, but also work with customers on getting them on the right path to being able to apply for a loan.
This is the reason we get customers speaking with a broker and this allows them to work with their broker to achieve their dreams.
I been reading the reviews. Is it me or is Aussie always like this?
So far we have been going since late January. It is now the 17th March. So far apologies for power outage, being unwell and asked to resign documents because LVR was written twice the amount it should be. Lack of phone calls and one application sent last week. Was told my wife credit score was only in the 500’s but no defaults whatsoever. My wife has always had exceptional credit and gets offered credit consistently.
Has anyone else had these problems or can you advise me as I’m getting cold feet very quickly and I’m getting nowhere?
Also can you suggest another company?
I'm having a similar experience. They're no help.
Get an answer from our members and Aussie representatives
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