Aussie Home Loans

I have experience from last January, took five months. Broker Sid doesn't have any experience and no respond from official complain from Aussi. Do not go with Aussi if you love your home.

Aussie home loan mortgage brokers has no experience, they are just third party working for Aussie. I first contact Aussie Broker in January then by middle of February they lodge application from February to May they review my application. It's not for new loan It's refinance loan property valuation is 1.2M loan amount only 750k. Lodge application in February 2.24% two year fixed rate . I contact few time Aussie Broker and asked why it's take too long respond is Aussie home loans very busy but don't worry rate is locked in because we have lod...

After presenting my case of working full-time, permanently, for the Government, I was told to come back once I earn more money.
I am currenty sitting on 200k cold hard cash with no loan.
If I can't get a loan, I don't know how any first-home buyer will. Go to a broker with more experience and leave Aussie in the dust.

The broker disappeared on finance day! Not answering his phone, not reply email or message. Did not process the loan as requested. We have to find new broker on the finance day.

I went to Aussie home loans due to the low rate published on their website. They said they are dealing with Adelaide Bendigo bank for my refinance. Its been 3 Months now, each time they come back with the request of new document which I provide and then they sleep for 1 week to response back. It has been going for ever now. I would recommend to go to any big bank and pay little extra then waste your time and energy with them. They are a big Zero.

Promising to make home loans easier, my experience has been completely opposite. For over two months and with lots of advanced notice and getting information organised in time, the broker that I have (Emily Norton) can only be described as incompetent.

I have to always chase her for an update. Information that doesn't change was requested multiple times. Some times, after sending it to her, she asked for the same thing again. The process was completely unpleasant especially if you are in a job where there multiple meetings to go to.

We eventu...

After about 4 weeks of training this company sends out people expecting them to provide you the customer with independent and unbiased advice on the best loan for your most important ever purchase or refinance loan. Beware of un trained brokers who have very little finance experience and also try and flog life insurance as a side line, buyer beware and there are much better options

I want to express my feelings working with Aussie Broker; [Name Removed] from Gosford, Central Coast, NSW. Hopefully this will shed some light and assist her realise she needs to work on her attitude, customer service, phone etiquette and overall reason why people go to brokers. Also, it will help others not to make the same mistake.

I went with Aussie. Had my initial meeting, and she barely asked any questions or noted anything down. She said I had the borrowing power to purchase the property, so we decided to go ahead with the loan applicat...

Tried to get home loans finance Aussie Home Loans Victoria Point said approved!
They read the email wrong!! Waste of my time no experience.
Never go near Aussie again!!
Bad customer experience

Related to the Paddington branch. They were all over us to start, then nothing. I have been calling and leaving messages for weeks. I would definitely not recommend. Go somewhere else.

APPALLING customer service and communication.
It started as a simple consultation in early December on a Wednesday with Steve (the business owner of Bull Creek) and I had brought a pen and notepad to take notes. Steve dismissed this quickly, promising to get his notes to us, tidied up, by that following Saturday or Sunday at the very latest.
What followed was a ridiculous stream of endless one-sided phone calls from me attempting to get into contact with Steve to follow up on his promise. Once or twice a week I would call his mobile asking fo...

Helpful when you first want a loan but they don't call you back when you want to end your loan with them. I've sent them 4 messages to try to find out how to exit my loan (because the automated call system just hangs up on you!) but I can't even get a response.

Despite having commenced my loan application in July 2021, I had not received notification that my application has been approved by January 2022. In fact, despite my numerous attempts to contact him, the Aussie Broker has not responded at all. He has entirely gone missing in action. Concerned that this would jeopardise my chance of securing the property, I escalated my concern to Aussie Home Loans. They promised to have the issue resolved within 5 working days, but I did not hear a thing. Even my follow up inquiry went unanswered. My experience...

We had a terrible experience with this company. They admitted too many people had reviewed the loan & the requested information was lost between them all. When we informed them we were walking away they lied that the loan was in last stage review three times. We have had numerous private & investment loans over four decades & never had the hassle & inconvenience this has caused. Our advice is take your business else where

Aussie do not have the ability to email Tasmania for discharge settlement. I kid you now. They can email the security package for settlement in all other states no tas