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4.2

5 reviews
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Adriana

AdrianaSouth West, WA

  • 2 reviews

Above and Beyond!

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Melissa H.

Melissa H.South West, WA

  • 2 reviews

Best Decision of my life!

published

There is not enough time or space to even begin to say how amazing this group is. From my stupid repetitive questions to knowing Sarah Llyod is just a call away. Everything you need and service that has every other group beat by far. Honest, upfront and Sarah you have changed my life! You are all amazing, professional and I'm so glad you are my home consultant. I highly recommend to anyone looking into building - stop looking and give Aussie living a call you will not regret it.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Nate-Claire MCcormack

Nate-Claire MCcormackSouth West, WA

The best choice we made!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Chad G.

Chad G.South West, WA

Our first home

published

I would like to start of by saying that my wife and myself never thought we could buy a house to one day a family member told us to go down and have a look at display homes in treendale thats where we meet a lovely lady sarah lloyd in the display home for Aussie as we said down and talked abit. She showed us that it was possible for us to build we still we Didnt believe it but going backwards and forwards. We are now in the early stages of building our dream home the only person I can thank so much is Sarah lloyd from Aussie without you this world never of happened to us we would like to say a big thank you.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
Luiz C.

Luiz C.South West, WA

Very negative experience so far

published

Everything looked so good until we sign out contract. From there all went south.
Terrible customer service and hardly any update or following up with us.
Wrong Information provided. Extra 8 weeks wait for a development application which was never mentioned to us and instead was promised to be concluded in 2 weeks time by our sales representative.
When frustrations were expressed to the team we had no feedback or any contact from management.
If I only could go back in time and pick another builder.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Aussie Living Homes
Aussie Living H.Aussie Living Homes
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Questions & Answers

Bebeth

Bebethasked

Aussie Living Homes

Hi, just wondering. When you order some materials like for example roofing materials, do you supposed to know when it will be delivered on-site? And what’s the standard time frame for you to start the job to install that materials? Thank you

1 answer
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi Babeth! I believe we have been in contact recently regarding your roofing materials. Your Client Liaison will keep you regularly updated with all the information about time frames for delivery and installation. Each home is unique and so the time varies but you will always be kept informed if there are any delays. I hope this helps Babeth but please don't hesitate to contact us if you have any more questions. 9241 4911

Durga

Durgaasked

Aussie Living Homes

Can anyone suggest how long they do take to start building after shire approval. I am aware of some other builders who do start works in 2-3 weeks from shire approval. I am building with Aussie living, more than 1 month already gone from shire approval date. Initially they say its around month. Now they say its another month. when I ask why so late they say they have million things to do. I am not sure how many millions thing one need to do to start building. obviously I feel its rude response. Probably its not appropriate response to any client you work for. Now I am struggling to trust what they say. Can any one have experience with them in this regard.

2 answers
Middi
Middi

Hi durga ,
It took about 3 months after approval , I was very happy with the pace way they proceeded from there on ... I dont know how much it will cost but if its your new home I would recommend a independent building inspector .
Well you must get used to the rude responses and blatant lies . Everything said the quality of the building is the hands of the site supervisor . The office staffs are mere puppets .
Make sure you do include the soakwells in the contract . I wasnot happy with the way they did the drainage or the provisions that they were supposed to do as per contract .

Take photos of something you are in doubt of ,while the construction is happening , so that you some evidence to talk to the office . You will not get a chance to have a direct communication with site supervisor.

Cheers hope this helps

Sparkly oven
Sparkly oven

To be honest I think it depends entirely on the individual members that u deal with. We had the opposite experience of the poster above. Our build was super fast, our building supervisor had a few meetings with us and was available anytime we had questions. Weekly emails outlining exactly what was going to happen. 25wk build from site works - key handover. And our building supervisor even popped over 2wks after we were in to make sure everything was ok. Everybody we dealt with were great, no negative experiences at all. In comparison to other people in our estate who built with other builders, we are the lucky ones living in our home while they are still waiting

bmth

bmthasked

Aussie Living Homes

How long does it take for pad down after settlement?? we have waited over a month and a half after settlement already, and were just told that it may take another two months, thus being almost three and a half months until anything happens.. We had been patiently waiting as it was for the title of our property which took a year already (which is not aussie livings fault) but I just don't understand why on earth it is taking so long?! feels like we have been waiting an eternity and we didnt even get an estimated date on when the pad will go down till I asked 50x, then when I asked them why it will take so long I got no response.... what do I do to get it rolling a tad faster????

8 answers
Aussie Living Homes
Aussie Living H.Aussie Living Homes

Hi bmth,

I will give an indication of the steps in an approval process;

1. Final construction plans (structural variations are finalized).
2. Obtain Engineers Structural Certification of plans.
3. Obtain Energy Efficiency Compliance.
4. Obtain Home Indemnity Insurance
5. Obtain Developers Design Guideline approval.
6. Obtain Certified Design Compliance.
7. Obtain MRA approval (if required).
8. Obtain Town Planning approval (if required).
9. Obtain Building Licence approval.
10. Obtain Water Authority approval.

Occasionally this process can't begin until settlement has occurred. I know that I haven't given a firm answer to your question (I only have 1000 characters) but if Settlement is the last approval then you would generally be onsite fairly soon but if it is the first approval then you could be 2 to 4 months away.

Please call me on 9241 4911 to discuss your specific home.

Regards,
Anthony Oldershaw
Brand Manager

Angie
Angie

It took over 7 months from our settlement to our slab down. Then over a month for the brick work to start. They have been onsite for 5 weeks now and still our walls are not even half way done. I hope you won't have to wait as long as we have at it has been very stressful on our young family.

bmth
bmth

We waited roughly 5 months till construction, now the ball is thankfully rolling, we have the walls up and we are waiting for roof timbers. Hopefully it will go faster for you :)

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