Perfect home and helpful with my first home
Aussie living were amazing in helping through what the estimate for the building my first home. They final cost was under the estimated amount which was great.
The whole process was easy because Aussie living homes was very help and just a phone call away.
From the pre start with Ivy to final completion with Belinda and Phill I couldn’t more happy with Aussie living homes
Our first home building experience
The build process through Aussie was very smooth and flowed well from initial sign up through to pre start, construction and then sign off. Any queries or questions we had were rectified immediately. The communication through out the entire process was great with weekly updates and photos. Any questions we had were responded to straight away. The quality of the build is great , the workmanship was great, the site was clean through out entire construction process. We strongly recommend Aussie as your first home builder.
Our new home
Aussie Living Homes were great from the start - from our original consultation with Chris, prestart with Dennika, through to the build with site supervisor Dave, and client liaison Natalie - everyone was willing to help and answer any questions, which made a great difference! Excellent communication throughout the whole process as well, whether it was just a follow-up email with new designs/ideas during consultation, or weekly photos during the build.
The whole process has been fantastic, and our house was built very quickly but without compromising on quality which is great.
Wouldn't hesitate to recommend Aussie Living Homes to anyone looking to build a lovely home!
My first home made easy
From beginning to end the process was made easy. Scott Townsend went above and beyond to help me secure my land, loans and went through everything in fine detail. Then when it was handed over to the girls they EXCEEDED my expectations. Ivy Capelas and Belinda Burgess could not do enough to help, even once my build was complete Belinda has checked regularly with me to see how things are going. The way they approach their jobs is second to none i feel i have walked away with friends and i wasnt just another client. If i was to build again i have no doubt in my mind i would build with them again, and recommend them to everybody.
My new home
Working with Aussie living homes was great and they offered nice display homes and building designs to go through as a first home builder. Home was well managed with good communication back and forward. Property was made to a great standard and any issues resolved when needed. Cost didn’t exceed too much further than what was estimated. Would highly recommend.
Aussie Living Homes was great to deal with from start to finish. I had no clue what i was doing or if i wanted to build my first home. I was contacted by Kirk who explained and made sure i understood everything and catered to my needs. The finance and planning process was smooth and easy and i was kept up to date the whole time.
The house was built in 86 days to a high quality and i was updated every week with photos of the progress. If i had any questions they were answered accurately and timely.
Would definately build with Aussie Living again.
Dream home built with a great builder
So happy we chose Aussie living as our builder for our first home it has been an amazing experience. It’s been great being able to have such helpful staff from start to finish and being able to be so involved in the build. The team at Aussie have gone above and beyond to help us every step of the way. Thank you heaps Shane, Dave, Ivy, Natalie and to all the trades and people involved
Absolutely fantastic company!
Everything from start to finish was beyond professional and such a easy process!
Nothing was ever too much trouble for the staff I had assigned to me. I am very grateful that I was treated as an individual rather than a number. It most definitely surpassed my expectations!
Natalie, Alex and Dennika were all amazing! I would have no hesitations in recommending Aussie Living Homes to my family and friends which I have already been doing. I am very proud to be able to share with everyone my positive and happy experience with Aussie Living Homes! Thank you all so much once again - you helped make mine and my children's dreams turn into a reality in having a very own home!
We are so impressed!
Aussie Living have exceeded our expectations. Being first home buyers, we were clueless! We didn’t think we could afford to build in our dream suburb, but Michael Osorio helped us find a block and home design in our price range. He came over regularly, kept in regular contact, and kept us both updated. The building process was so easy! From Pre-start with Dennika, Belinda’s support throughout and PCI with Dave, we have felt so included and reassured at every step. Throughout we wondered when the stress and worry for start, but it never did! We have been amazed with the quick build time and the fact it hasn’t impacted on the quality. Every aspect of our home is completed to the highest quality! We are so in love with our new home and can’t wait to spend many happy years here. Thank you Aussie Living!
Wouldn't choose any other builder!
We had Geoff as our rep who was fantastic start to finish, who helped us with the design of our home
We had Dennika assisting us with pre-start and she was very knowledgeable and helpful
We had Natalie as our client liaison, who did an amazing job with keeping us up to date with the home
We had David as our site supervisor, who was very thorough with keeping his tradies on schedule (our home was built within 5 months)
Overall couldn't recommend Aussie Living enough, you wouldn't be disappointed with the builder
Love my new home!!
Aussie Living has been great from sign up to completion. The sales rep spent a lot of time helping me chose the right design and listened to what I wanted and my budget.
Prestart was booked in quick, the lady was so knowledgeable about the products and helped me with tough choices.
The build was complete in 5 months, very good quality build, no mistakes or set backs and each week there was progress.
Client liaison was very good at keeping me up to date with progress and sending photos of the build each week.
Handover was great, lovely ladies who were as excited as I was to get my keys and a fabulous hamper too!
Would recommend to anyone looking to build, I’ve had a great experience!
July 1st 2018 Update: Post Build Problems
I posted a review previously which highlighted my positive building experience with Aussie Living Homes and felt that it was important to share my post-build experience.
Upon move in I discovered that the reverse cycle air conditioning system that I paid extra to include had a fault and wouldn’t work (I couldn’t test this prior to hand over because you get the control on handover day with the keys to the house). I spent many hours speaking to the installer and trouble shooting before being told that it was a manufacture problem and I would be liable to pay for any repairs.
I then noticed that I had a leaking tap in the garden, a chipped bath tub and a leaking bath spout. I contacted the client liaison officer and sent photos, they organised for the site supervision to attend the property, when they did I was told they would not be fixing the bath tub as I couldn’t prove it was damaged during the build. I explained that I hadn’t used that bathroom, had no trades in the house and it could not have been damaged post handover. Aussie Living said that they don’t believe me and as I can’t prove it was them they would not be fixing it. After multiple emails to Aussie Living I was told very bluntly that basically it was “too bad” that I didn’t notice it in PCI. I explained that I felt undervalued as a client and I feel that the post client care is significantly lacking especially with implying I am a liar and refusing to help.
The customer care post handover really is very poor and I have been treated like a liar and a nuisance and have been left to feel humiliated for asking for a repair.
If you build with Aussie Living make sure you’re ready to be treated poorly and can stand up for yourself and your rights because they sure don’t care once you longer hold any monetary value.
I will no longer be recommending building with Aussie Living Homes, especially since hearing how great other builders are post build.
Love our new home!
I have recently built with Aussie living. I was amazed at how quickly and efficiently our home was built. The staff were highly informative and attentive. I always felt supported at each stage of building, especially with the amount of questions I had as a first home owner! Our house is spacious and well though out. It was better than I imagined it to be! Highly recommend building with Aussie Living.
Amazing from start to finish
Everything exceeded our expectations from start to end.
After a bad start with another builder (that tried to rip us off), we consulted Aussie Living for advice and see what they can offer. Geoff was excellent with his service. We could tell that he was genuine in helping us (not just for the sale) and assist us in our first home. He was very patient and listened to us and came up with the perfect design and modifications. Ivy, who was our prestart lady was just as good. She was very knowledgeable and knew her colours and style really well. It took us shorter than expected to choose our materials for the house, thanks to her. Then came along the Senior Client Liason - Belinda, who was an absolute pleasure to work with! She kept us in the loop with what was going on, answered to my emails and queries asap, etc. We were so lucky to have her. Phil was our site supervisor - he lived up to the expectations that Aussie Living had set up.
Everything about the build - the quality of the material, kitchen appliances, workmanship are top notch. We had no major issues at our final practical inspection.
Building our first home with Aussie Living has been such a pleasurable and wonderful journey. Everyone from the start to the end, and the end product exceeded our expectations. Thank you guys :)
Great Service and Support
I thought I would not be able to own my own home but Aussie was willing to help me. Aussie was great right from the start of building my first home from Micheal getting the ball rolling to Dennika at pre start. All the way with Nataile and Phil and his team managing the construction of my home. Could not of asked for more from the team at Aussie Living Perth. Great support and service. I would highly recommend Aussie Living. - Tash
Absolute pleasure dealing with Aussie Living Homes. From Guy the sales rep to Ashleigh in prestart to Belinda our building liaison to Simon our site supervisor - everything went smoothly. Always felt like I was their only client. Nothing was too big or too small. Explained everything in detail and sometimes more than once. Highly recommend this company and their staff.
Great product, great experience.
Exceedingly well managed and efficient. All the staff made the process easy, from the initial design stage to collection of the keys. My sales consultant Michael was attentive to my questions let the product speak for itself. My site supervisor, Simon, took initiative and solved problems as they arose - often before I even became aware of them, and kept the build running to complete the property in under 27 weeks. My Liason Natalie was open and approachable, all which made things easier.
And this was standard practice for them. When I needed things to happen on a very tight timeline near the end of the build, the entire team stepped up and got the Job done.
The final product reflects the effort and care that the builder puts in on every level.
From start to finish everyone we have had contact with at Aussie Living Homes has been 100% helpful, knowledgeable and responsive. We signed our first contract in February and were reassured that we would be in our new home by the time our rental lease was up in early December and we were! Once building had started, we had weekly updates which was great to see how the construction was coming along. The whole team on site and in the office have out done themselves to get our house built within 5 months and we have had no major issues and the tiny issues we have had have been quickly fixed. We would most definitely recommend them to anyone who are looking to build a house.
A dream come true
To have a place you call it Home is not quite easy. After 4 years of migrating here in Perth Me and my wife decided to have our home.We take advantage of the market and also the amount of money from FHBG is also one of the consideration. We spend 3 months to decide which builder we going to build with. We compare more than 5 builders and we receive competitive offers and packages. At the end honesty is the best policy and a good impression. We ask all the builders to put everything they offer ,no hidden charges and fees, cost etc. and Aussie Living Homes excel in this category. With very helpful and approachable agent name Mick, we have a smooth transaction with the builders.
The bulding stages was great and fast with of course a well guided by a very experience construction supervisor ROY ( been in contruction indutry from different continent of the world).
I did not expect that it will be finish before Christmas.Because of a very effective and efficient system they employ, We have the best Christmas gift we received so far in our life. A Merry Christmas indeed! Thank you Aussie Living for helping Us achieving 'The place that we call HOME'
How many maintenance requests i have to raise?
Worst tradesmanship, poor quality.
So far i raised 4 maintenance requests.
Wasted my 30 years home dream.
1.Cracks on the square bulk head.
2. Insulations missing in all rooms except laundry and garage a some third party company will come and fill the gaps after 2 months due to xmas.
3. Cracks appreared first and big chunk fell off on the either sides of the garage door wall.
4.gutters not fitted properly if rains the rain water wont pass through gutter pipes.
5. Front door lock not fitted properly reported back beginning of the year , still not fitted.
5. Floor tiles not laid properly.
Heaps of issues, my life time regret for building with this Aussie living. I wont recommend any one in my life time.
Right from the start of the process from sales, prestart interview, every stages of construction, practical completion and hand over, went well. During the building process every stage was completed on the expected time frame. All the designated person done their job as what is expected. Our questions and concerns are being addressed professionally and in a timely manner. Over all everyone did their part on their job.