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Aussie Travel Cover International

Aussie Travel Cover International

Top International, Basic International, Budget International, etc...
2.0 from 4 reviews · View Statistics

Reviews

2.0

4 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
  • Claim Resolution Time
    • 1-2 months (1)
    • 3+ months (1)
  • Claim ApprovedYes (0) · No (2)
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Biju T.

Biju T.Perth, WA

worst insurance company in the world.

published

The company was not good. They offering too things in their policy. If something happens in your journey company stick it to their hard lows.
I lodged a claim. But they stick it to their things. not a customer satisfied company.
worst Insurance company in the world.

Value for Money
Transparency
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dmaree max

dmaree maxSydney, NSW

customer service is poor

published

I spent two hours yesterday on the phone and another two hours today, waiting for someone to pick up. Please get extra staff to help if you are unable to take phone calls due to the high demand. I can only call during business hours as our matter is about a school trip.

Value for Money
Transparency
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Full cover for illness in Peru

published

Ended up in hospital in Peru with Bronchitis. Aussietravelcover were great. They sent me to the best hospital, the hospital had wifi so I was able to send all the paperwork from the hospital bed. This meant they paid for the hospital fees and I didn't pay a cent. I have just put in the claim for the cancelled tour that we missed and waiting for the payment now. If you give the right documentation and the claim isn't related to pre-existing you won't have any issues. They also checked on me every day to make sure I was ok. In my experience they were great,

Insurance claim madeYes
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Cherry

Cherry

  • 2 reviews
  • 4 likes

One Star Is Too Much To Give! Worst Customer Service!

published
Insurance claim madeYes
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Questions & Answers

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Aussie Travel Cover International

Details

Compare all 15 Aussie Travel Cover
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 74 years old74 years old74 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$25,000$25,000$15,000$10,000
Emergency Dental$1,000$1,000$1,000$500
Pregnancy (max weeks) 23 weeks23 weeks23 weeks23 weeks
Resumption of Journey Not IncludedNot IncludedNot IncludedNot Included
Hospital Cash Allowance$6,000$5,000$4,000$3,000
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of Income$5,200$5,200$5,200$5,200
Permanent Disability$50,000$25,000$15,000$10,000
Luggage & Personal Effects
Theft of Cash $250$250$250$250
Delayed Luggage $500$300$250$200
Credit Card Fraud$5,000$2,500$1,500$500
Travel Documents / Passport $5,000$2,500$1,500$500
Maximum Single Item Limit $4,000$4,000$4,000$1,500
Luggage & Personal Effects $10,000$8,000$6,000$3,000
Ancillary
Personal Liability $5,000,000$5,000,000$1,000,000$1,000,000
Rental Vehicle Excess $8,000$4,000$4,000$2,000
Motorbike / Moped Coverage Included up to 50ccIncluded up to 50ccIncluded up to 50ccIncluded up to 50cc
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseNot IncludedNot IncludedNot IncludedNot Included
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiNot IncludedNot IncludedNot IncludedNot Included
Compare all 15 Aussie Travel Cover

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