?
? !
1 photo
Aussie Travel Cover

Aussie Travel Cover

International, Multi-Journey, Domestic, etc...
2.1 from 22 reviews · View Statistics

Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
  • Claim Resolution Time
    • 1-2 months (1)
    • 3+ months (1)
  • Claim ApprovedYes · No (2)
Previous
Next
Biju T.

Biju T.Perth, WA

worst insurance company in the world.

published

The company was not good. They offering too things in their policy. If something happens in your journey company stick it to their hard lows.
I lodged a claim. But they stick it to their things. not a customer satisfied company.
worst Insurance company in the world.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time3+ months
Type of ClaimPersonal Liability and Travel Delays/Cancellations
Claim ApprovedNo
Similar opinion? Write a review on ProductReview.com.au!
dmaree max

dmaree maxSydney, NSW

customer service is poor

published

I spent two hours yesterday on the phone and another two hours today, waiting for someone to pick up. Please get extra staff to help if you are unable to take phone calls due to the high demand. I can only call during business hours as our matter is about a school trip.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationEast Asia (e.g. China, Japan, South Korea)
Claim MadeYes
Insurance Cover ForTeenager
Claim Resolution Time1-2 months
Type of ClaimOther
Claim DateJanuary 2020
Claim ApprovedNo
Similar opinion? Write a review on ProductReview.com.au!
See all Aussie Travel Cover reviews

Questions & Answers

jcsavage

jcsavageasked

Aussie Travel Cover

If I have travel cover with Aussie Travel Insurance, will they pay if the tour company goes into insolvency?

No answers
jcsavage

jcsavageasked

Aussie Travel Cover

Will my travel policy cover my travel agency going into insolvency?

2 answers
jcsavage
jcsavage

My travel tour company went into insolvency. Does my Aussie Travel Insurance cover the money I had already paid for my tour.

jcsavage
jcsavage

I don't know the answer - I am asking the question

ChrisM

ChrisMasked

Aussie Travel Cover

We are currently in Bali and are scheduled to fly home on Wednesday. Will my "aussietravelcover" cover the possible change of flights and accommodation?
ChrisM

2 answers
travelisgood
travelisgood

Did they cover you ChrisM?

ChrisM
ChrisM

Yes they said they would've but we didn't end up needing it as we flew out on our scheduled flight

Get an answer from our members

Aussie Travel Cover

Details

Compare all 15 Aussie Travel Cover
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 74 years old74 years old74 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$25,000$25,000$15,000$10,000
Emergency Dental$1,000$1,000$1,000$500
Pregnancy (max weeks) 23 weeks23 weeks23 weeks23 weeks
Resumption of Journey Not IncludedNot IncludedNot IncludedNot Included
Hospital Cash Allowance$6,000$5,000$4,000$3,000
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of Income$5,200$5,200$5,200$5,200
Permanent Disability$50,000$25,000$15,000$10,000
Luggage & Personal Effects
Theft of Cash $250$250$250$250
Delayed Luggage $500$300$250$200
Credit Card Fraud$5,000$2,500$1,500$500
Travel Documents / Passport $5,000$2,500$1,500$500
Maximum Single Item Limit $4,000$4,000$4,000$1,500
Luggage & Personal Effects $10,000$8,000$6,000$3,000
Ancillary
Personal Liability $5,000,000$5,000,000$1,000,000$1,000,000
Rental Vehicle Excess $8,000$4,000$4,000$2,000
Motorbike / Moped Coverage Included up to 50ccIncluded up to 50ccIncluded up to 50ccIncluded up to 50cc
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfOptional ExtraOptional ExtraOptional ExtraOptional Extra
CruiseNot IncludedNot IncludedNot IncludedNot Included
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiNot IncludedNot IncludedNot IncludedNot Included
Compare all 15 Aussie Travel Cover

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.