worst insurance company in the world.
The company was not good. They offering too things in their policy. If something happens in your journey company stick it to their hard lows.
I lodged a claim. But they stick it to their things. not a customer satisfied company.
worst Insurance company in the world.
customer service is poor
I spent two hours yesterday on the phone and another two hours today, waiting for someone to pick up. Please get extra staff to help if you are unable to take phone calls due to the high demand. I can only call during business hours as our matter is about a school trip.
Questions & Answers
If I have travel cover with Aussie Travel Insurance, will they pay if the tour company goes into insolvency?
We are currently in Bali and are scheduled to fly home on Wednesday. Will my "aussietravelcover" cover the possible change of flights and accommodation?
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Maximum Age Covered||74 years old||74 years old||74 years old||74 years old|
|Overseas Emergency Assistance||Unlimited||Unlimited||Unlimited||Unlimited|
|Pregnancy (max weeks)||23 weeks||23 weeks||23 weeks||23 weeks|
|Resumption of Journey||Not Included||Not Included||Not Included||Not Included|
|Hospital Cash Allowance||$6,000||$5,000||$4,000||$3,000|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Unlimited||Unlimited|
|Loss of Income||$5,200||$5,200||$5,200||$5,200|
|Luggage & Personal Effects|
|Theft of Cash||$250||$250||$250||$250|
|Credit Card Fraud||$5,000||$2,500||$1,500||$500|
|Travel Documents / Passport||$5,000||$2,500||$1,500||$500|
|Maximum Single Item Limit||$4,000||$4,000||$4,000||$1,500|
|Luggage & Personal Effects||$10,000||$8,000||$6,000||$3,000|
|Rental Vehicle Excess||$8,000||$4,000||$4,000||$2,000|
|Motorbike / Moped Coverage||Included up to 50cc||Included up to 50cc||Included up to 50cc||Included up to 50cc|
|Domestic Pet Care||Not Included||Not Included||Not Included||Not Included|
|Special Activities Packages|
|Golf||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
|Cruise||Not Included||Not Included||Not Included||Not Included|
|Adventure||Not Included||Not Included||Not Included||Not Included|
|Snow / Ski||Not Included||Not Included||Not Included||Not Included|
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