Excellent Service at a Great Price
This is the second time I have used AusSpecs, their Frames and Lenses are of exceptional quality. My script was read correctly and I had no problems on receiving my completed glasses. With being on a pension it makes it extremely difficult to purchase prescription glasses from a retail store as their mark up's are ridiculous on their product. Given I need High Index lenses, it makes it completely impossible to buy prescription glasses from any retail store. Ausspecs prides themselves in there workmanship and the administration staff are friendl...y and very helpful and their pricing is so very reasonable. I recently got a quote from Specsavers, for 2 pairs of frames plus high index lenses with coatings that was going to cost me $649 and yet they pride themselves on being cheaper than most optometrists. I recently purchased 2 pairs from AusSpecs frames plus high index lenses with coatings and tint in one pair and my out of pocket was $285.70, so I saved approximately $380. Thank you AusSpecs.
Simple, cheap, effective solution backed by excellent service
AusSpecs found my answer to a drawn out nightmare after the coating of my multifocal glasses disintegrated under the hot weather as I work in the field. The shops tried to sell me designer brands, expensive frames $400 plus, useless coatings that don’t work, fancy trademark names lenses to high RI plastic.... To make matter worse, the script has missing numbers and the astigmatism correction looks wrong. I ended up with overpriced multiple focal glasses that have wrong PD, out by 4 mm according to my measurements, and that of a second optometri...st. While waiting for the 3rd optometrist’s opinion on how to fix the bad glasses, I went online. I came to the conclusion that I needed 2 pairs of glasses to fulfill my needs, not multifocals. When I learnt that AusSpecs is an Australian business in Perth, I was keen to try them out. I had excellent support to get my order in when I couldn’t get the cheaper lens. My glasses arrived fast. I am wearing them right now, with great comfort, no discomfort, or distortion. I only pay a fraction using the twinpack deal. I will definite try online again.
Excellent product for the price and excellent service.
Frames were robust and of good quality. Lenses were clear and very thin for the price. Had small problem with fitting and I emailed ausspecs on a Sunday. Reply came on Monday morning with enough info to solve problem!
I am now looking at also buying prescription sunglasses.
Excellent value glasses from an Australian company you can trust!
I have ordered three pairs of glasses from AusSpecs in the past and have just placed my latest order. Buying glasses - or anything for that matter - off the internet can be an exercise in risk versus reward but with this company you can be assured that your investment will pay off. Firstly, the website is excellent and easy to navigate. Secondly, you can call them and actually speak to someone and get some professional advice. Thirdly, the quality is excellent and the turnaround is fast. I have a tricky script due to the astigmatism in my left ...eye but each pair of glasses ordered was very accurate and of great quality. They even did a follow up phone call after my first order to make sure my script values were correct. Top marks! Order with confidence...
Second Purchase excellent again
This time got two pairs multis one for hubby and one for me. Both pairs perfect again excellent quality great backup and assistance from the staff.
No hesitation in recommending this company to all family and friends
and another good thing is that they are an Aussie company
Multifocal mens glasses arrived.PERFECT from the second they hit my face.Notice to potential buyers,YOU WILL GET WHAT YOU ORDER, its up to you to be accurate with your prescription and eye measurements,as I was very careful and particular,I got the best pair of multies I have had in years.AusSpecs are very easy to communicate with I rang several times for advice and guidance and Janet was the perfect host.My Partner (Pamela) also bought 2 pair of reading glases, same result PERFECT. Thanks AusSpecs, as you can see, Im very happy. O/N 20189759
- Verified customer
Do not buy any multifocal lenses.
I purchased a multifocal lens for my wife back in July and they sent the glasses on time. However the multifocal lens had a lot of issues with them. She could not see the middle distance and could not read at all from the left lens. Plus there were issues in looking at objects clearly from different distances. I also mentioned to them that this is not the first pair of multifocals. They kept saying that the Specsavers who prepared the prescription have not done it correctly. I went back to SS and they redid the prescription and i sent that alon...g with the photo back to AS. They again made just the lens and sent back. This time the issues were even worse. I asked for a refund as it was more than 2 months without a proper set of glasses. They initially promised a full refund and when the refund came through paypal it was a deducted amount and when talking to the manager. it was less shipping and they have spend a lot to make the lens and all sort of excuses ranging from a squint eye, wrong readings, etc... I made the same set from Clearly Contacts with the same prescription and they sent the order back with a perfect pair of glasses in the first go. Also the cost was near similar to AS by about 30$. Also the person i spoke was very rude and has NO customer service experience at all. I highly recommend people stir away from buying any multifocal lens from AusSpecs. I am happy to provide more information to those who have any questions as evidence.
- Verified customer
I'm actually ordering my next pair right now as I have got a discount on second order with them. Really amazed with the service great quality, great price, great style and amazing response from the team! Will recommend everyone here to give AusSpecs.com.au a try. Very happy!
- Verified customer
Amazing & quick turnaround. They have a wide range of frames. I had my lenses made into sunglasses “for free” (didn’t even know this could be done). So I got excellent prescription sunglasses which work perfectly Will definitely use them again. Several discount codes as well on the website!
Questions & Answers
Hello , who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.
Hello Dennis and thank you for your question.
Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.
During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.
One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.
They are generally very helpful in supplying you with a copy of your prescription on request.
Still very expensive though.
With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.
Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)
All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
I do hope this helps and you are always welcome to drop us a line here at AusSpecs
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
My optometrist will not give me a PD .Says it is not possible to measure without wearing the frames because the depth as well as the width needs to be measured. What do I do next?
That's a lie. See "Getting a Friend to Measure Your PD" at http://www.stingyspecs.com.au/what-is-PD.html
agree with dan they just want you to buy from them . i have a very strong script and i prefer to get my glasses online as its alot cheaper then an optometrist my script reads sph r +8.25 l 8.25 cyl r -2.50 l -2.50 axis r 5 l 175 near add r 2.25 l 2.25 and pd r 34.0 l 34.0 so if i were you . id got to specsaver . thats who gave me my script / pd included .
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