Second Purchase excellent again
This time got two pairs multis one for hubby and one for me. Both pairs perfect again excellent quality great backup and assistance from the staff.
No hesitation in recommending this company to all family and friends
and another good thing is that they are an Aussie company
Great Glasses, Excellent Customer Service, Fast Delivery AND So Affordable
Do not have anything but praise for this site and have recommended it to many of my friends and family already. I'd especially like to thank the owner Janet for her fantastic advice and help.
No Fuss Ordering
Fantastic fast service. Excellent quality glasses. No fuss from home ordering. Cannot recommend highly enough have recommended to all my friends. Thank you!
Multifocal mens glasses arrived.PERFECT from the second they hit my face.Notice to potential buyers,YOU WILL GET WHAT YOU ORDER, its up to you to be accurate with your prescription and eye measurements,as I was very careful and particular,I got the best pair of multies I have had in years.AusSpecs are very easy to communicate with I rang several times for advice and guidance and Janet was the perfect host.My Partner (Pamela) also bought 2 pair of reading glases, same result PERFECT. Thanks AusSpecs, as you can see, Im very happy. O/N 20189759
I am very happy with my purchase from ausspecs. They offer an extensive variety to choose from what's more, the prices are extremely moderate. I ordered 2 pairs of multifocal glasses from this shop and they work perfectly and saved me hundreds of dollars
Do not buy any multifocal lenses.
I purchased a multifocal lens for my wife back in July and they sent the glasses on time. However the multifocal lens had a lot of issues with them. She could not see the middle distance and could not read at all from the left lens. Plus there were issues in looking at objects clearly from different distances. I also mentioned to them that this is not the first pair of multifocals. They kept saying that the Specsavers who prepared the prescription have not done it correctly. I went back to SS and they redid the prescription and i sent that along with the photo back to AS. They again made just the lens and sent back. This time the issues were even worse. I asked for a refund as it was more than 2 months without a proper set of glasses. They initially promised a full refund and when the refund came through paypal it was a deducted amount and when talking to the manager. it was less shipping and they have spend a lot to make the lens and all sort of excuses ranging from a squint eye, wrong readings, etc...
I made the same set from Clearly Contacts with the same prescription and they sent the order back with a perfect pair of glasses in the first go. Also the cost was near similar to AS by about 30$.
Also the person i spoke was very rude and has NO customer service experience at all.
I highly recommend people stir away from buying any multifocal lens from AusSpecs.
I am happy to provide more information to those who have any questions as evidence.
Excellent!!! Super!!! Quick delivery. Awesome service. I bought my glasses for just under $170 with transition lenses and anti glare, where the optometrist would have charged $400
Love the collection , prices and ease of ordering. Have used twice now and can't rate highly enough. Thanks so much Ausspecs!
Huge collection with different styles to choose from! Just order a pair and you will be amazed with the service. I saw their advertisements in TV and I am very happy with the order . Glasses are fantastic with clear view ! Thank you!
I'm actually ordering my next pair right now as I have got a discount on second order with them. Really amazed with the service great quality, great price, great style and amazing response from the team! Will recommend everyone here to give AusSpecs.com.au a try. Very happy!
Amazing & quick turnaround. They have a wide range of frames. I had my lenses made into sunglasses “for free” (didn’t even know this could be done). So I got excellent prescription sunglasses which work perfectly Will definitely use them again. Several discount codes as well on the website!
My whole experience with AusSpecs was really great. Every time I'd email the staff and ask something about their products I'd get a very quick reply and they were always friendly and clear. I have been using my glasses non stop for a while now and are very happy with them; Their products are really good and very high quality. .
Very happy with new specs
A couple of weeks ago I dropped my old faithful specs and stood right on them. Just at that time I caught a TV advert for ausspecs and discount specs. It was certainly fortuitous so I ordered 2 pair (one for a spare) The glasses arrived this week and I could not be happier. In fact I could buy 5 pairs for the same price as the stores. Really happy with the glasses, the quality and price. Certainly recommended them to family and friends.
Excellent service.. Very happy!
I recently purchased a standard pair of reading glasses and a pair of bifocals with quite a few top of the range upgrades at a considerable extra cost. No problems with the reading glasses but couldn't cope with the bifocals. The problem wasn't cause by a faulty prescription but was due to my inability to adjust to the loss of peripheral vision (apparently a common problem with bifocals). However as spoke to staff member, they helped get a replacement pair and it was indeed a great service by them. Super Happy
Great service. Good range. Excellent prices.
It's not that often these days you recommend a firm to others, but AusSpecs is one of the very few exceptions. We have been using AusSpecs for more than 5 years now and never been disappointed. Their service is terrific and at the prices they charge we are able to afford new specs every year, keeping our prescription needs up to date. Thanks AusSpecs.
Loved shopping with AusSpecs!
Shopped for the first time online from Ausspecs for my glasses and never been so happy with the purchase. Never thought I could save so much money if I order online.. service is recommended and price is also very reasonable as you can save bucks while using their coupon code. I am going to order another pair now.
Great Service, Quality product, Best price!!
Easy to use website, great communication from Brian- Ausspecs Package was excellent, and great quality lenses at affordable prices!! Way to go Ausspecs!!! I purchases Semi Rimless Spectacles and it was purely worth it!! Loved it .. Also recommend to my friends
Brilliant glasses and excellent value for money!!
The specs arrived today and I am very impressed with the frames. They are fantastic. I was hesitant to buy online but got my script prescription and happy I did because I saved so much money.The service was just amazing! I used coupon code AusSaver you should also use it to save money.
I wear multi focal lenses and they are perfect. I recommend AusSpecs. I am delighted with the advice and frames too. This is the second pair that I have bought from AusSpecs and I will most certainly use them again.
Ordered glasses given expected shipping date only for it to be delayed over a week without a message to update or explain. Poor quality on last pair frame separated decided to try again but deceptive conduct means not again. Expect huge delays if you order.
Also can't trust quality and difficult/expensive to return. Reality is cheap but you end up paying so maybe use a shop front store like spec savers at least you can talk to someone.