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AusSpecs

AusSpecs (page 2 of 5)

4.6 from 93 reviews

See the Best Optical Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
80
4 star
3
3 star
1
2 star
3
1 star
6

Excellent Service at a Great Price

published
1 comment
AusSpecs
Janet M.AusSpecs

We are very happy that you are happy with our product and service,We look forward to serving you in the future :)


Ben

BenSydney, NSW

  • 2 reviews

First time experience was excellent.

published

Prompt responses to clarify and confirm prescriptions over a weekend. Both pairs were with me about 10 days later and were as I specified and as described on the site. I would definitely recommend Ausspecs to others.

1 comment
AusSpecs
Janet M.AusSpecs

Hi Ben. Thank you for the concise feedback. It is heartening to receive such a great review. Cheers and have a wonderful day :)

Simple, cheap, effective solution backed by excellent service

published
1 comment
AusSpecs
Janet M.AusSpecs

Hi Sylvia, We are so glad that this all worked out for the good. thank you for sharing this with us. Please have a wonderful day :)

John

JohnMelbourne

Excellent product for the price and excellent service.

published

Frames were robust and of good quality. Lenses were clear and very thin for the price. Had small problem with fitting and I emailed ausspecs on a Sunday. Reply came on Monday morning with enough info to solve problem!
I am now looking at also buying prescription sunglasses.

1 comment
AusSpecs
Janet M.AusSpecs

Hi John, Glad we could help and that the video was helpful :)


Timelord1Nick

Timelord1NickMoorabin

  • 11 reviews
  • 4 likes

Excellent value glasses from an Australian company you can trust!

published
1 comment
AusSpecs
Janet M.AusSpecs

Its wonderful to hear that you are happy with our product and service, we do appreciate your kind words.


Bruce

BruceDallarnil

this company a perfect solution for pensioners

published

i have been buying prescription glasses from ausspecs yearly since 2011 and am extremely pleased with the price as well as the quality and service. well done

1 comment
AusSpecs
Janet M.AusSpecs

les P

les PNorth Haven

  • Verified customer

Great product and service

published

This is the third pair of glasses purchased from AusSpecs. Also ordered a pair for my wife. Great to phone and get a quick answer about my order.

1 comment
AusSpecs
Janet M.AusSpecs

Hello Les it was lovely talking to you on the phone and thank you for your kind words.


Woody

WoodyHunter Region, NSW

  • 4 reviews
  • 4 likes

trustworthy

published

We have been dealing with Auspects for years and have found them to be absolutely trustworthy, We had a small problem with our first pair and it was dealt with and solved immediately.

1 comment
AusSpecs
Janet M.AusSpecs

Hello Woody, feedback like this makes it all worthwhile, thank you so much for the comments

Rebecca Ross

Rebecca Ross

  • 2 reviews
  • 1 like

So glad I have found these guys!

published

I ordered my first pair of glasses about 4 weeks ago and was so happy with the price, quality of the glasses, service I received and speed of the delivery that I have just ordered another pair.
Fantastic and highly recommended these guys.

1 comment
AusSpecs
Janet M.AusSpecs

Hello Rebecca.
We really appreciate your kind words and sentiments and feel sure that your next pair will be equally good.
cheers :)

Leslie

LeslieMclaren Vale

Second Purchase excellent again

published

This time got two pairs multis one for hubby and one for me. Both pairs perfect again excellent quality great backup and assistance from the staff.
No hesitation in recommending this company to all family and friends
and another good thing is that they are an Aussie company

1 comment
AusSpecs
Janet M.AusSpecs

Hello Leslie,
Its great to see you back.
We really appreciate that you point out that AusSpecs is 100% Australian owned and Operated which gives us a closer working relationship with our clients.
Cheers and please have a wonderful day :)


Renee

Renee

  • 2 reviews

Great Glasses, Excellent Customer Service, Fast Delivery AND So Affordable

published

Do not have anything but praise for this site and have recommended it to many of my friends and family already. I'd especially like to thank the owner Janet for her fantastic advice and help.

1 comment
AusSpecs
Janet M.AusSpecs

Hi, wow I really do have a big head now :) Thank you sooo much for your kind words and we are really happy that we could be of service
Cheers


No Fuss Ordering

published

Fantastic fast service. Excellent quality glasses. No fuss from home ordering. Cannot recommend highly enough have recommended to all my friends. Thank you!

1 comment
AusSpecs
Janet M.AusSpecs

Thank you for your feedback, Pleased to have been of assistance and hope we can look after you on your next visit. :)


Perfect

published

Multifocal mens glasses arrived.PERFECT from the second they hit my face.Notice to potential buyers,YOU WILL GET WHAT YOU ORDER, its up to you to be accurate with your prescription and eye measurements,as I was very careful and particular,I got the best pair of multies I have had in years.AusSpecs are very easy to communicate with I rang several times for advice and guidance and Janet was the perfect host.My Partner (Pamela) also bought 2 pair of reading glases, same result PERFECT. Thanks AusSpecs, as you can see, Im very happy. O/N 20189759

1 comment
AusSpecs
Janet M.AusSpecs

Hello and thank you for your feedback. We are always happy to be of assistance as ordering glasses for the first time can be a little daunting. We are always here to help. :)


Jen G

Jen Gmelbourne

Very Happy

published

I am very happy with my purchase from ausspecs. They offer an extensive variety to choose from what's more, the prices are extremely moderate. I ordered 2 pairs of multifocal glasses from this shop and they work perfectly and saved me hundreds of dollars

1 comment
AusSpecs
Janet M.AusSpecs

Hello Jen G, its just wonderful that we are able to be of service and save you lots of money that you can use for other things like chocolate! ;)

Vijay

Vijay

  • 3 reviews
  • 4 likes
  • Verified customer

Do not buy any multifocal lenses.

published
1 comment
AusSpecs
Janet M.AusSpecs

Steve Aquino

published

Excellent!!! Super!!! Quick delivery. Awesome service. I bought my glasses for just under $170 with transition lenses and anti glare, where the optometrist would have charged $400

1 comment
AusSpecs
Janet M.AusSpecs

Thank you for your feedback, and for being a loyal customer and you know if you have any questions we’re always here! Thanks for always being such an awesome customer.


  • Verified customer

Good Service

published

Love the collection , prices and ease of ordering. Have used twice now and can't rate highly enough. Thanks so much Ausspecs!

1 comment
AusSpecs
Janet M.AusSpecs

Hello and thank you for your review, we keep adding new stock all the time, please come back soon to view. :)


Valorie

ValorieSydney

  • Verified customer

Amazing Experience

published

Huge collection with different styles to choose from! Just order a pair and you will be amazed with the service. I saw their advertisements in TV and I am very happy with the order . Glasses are fantastic with clear view ! Thank you!

1 comment
AusSpecs
Janet M.AusSpecs

Glad to hear it all went well, please visit again soon :)


Kim

KimAU

  • Verified customer

Amazing!

published

I'm actually ordering my next pair right now as I have got a discount on second order with them. Really amazed with the service great quality, great price, great style and amazing response from the team! Will recommend everyone here to give AusSpecs.com.au a try. Very happy!

1 comment
AusSpecs
Janet M.AusSpecs

Thank you for your business, we hope to see you again soon. :)


  • Verified customer

Perfect!

published

Amazing & quick turnaround. They have a wide range of frames. I had my lenses made into sunglasses “for free” (didn’t even know this could be done). So I got excellent prescription sunglasses which work perfectly Will definitely use them again. Several discount codes as well on the website!

1 comment
AusSpecs
Janet M.AusSpecs

Hello Edward.
Thank you for taking the time to add your review. Actually deliveries have been a challenge of late because of TNT being caught up in the latest ransom wear blackmail attempt.
All is back on track and it is great that it worked out :)


Page 2 of 5

Questions & Answers

Dennis

Dennisasked

Hello , who would you recommend in adelaide sa to do an eye test for glasses ? Also is there anyway I am able to use my existing titanium frames /that were very expensive but light .
Regards Dennis

2 answers
Michelle
Michelle

Hi Dennis - sorry, no idea about eye tests in Adelaide. I'm in Melbourne. I used Spec Savers and they were good. Apparently you can re-use existing frames.

AusSpecs
Janet M.AusSpecs

Hello Dennis and thank you for your question.

Being that AusSpecs has been supplying glasses as a third party scenario of over 10 years you can imaging that we get a lot of feedback on which stores are best and which ones, not so much.

During this time we have formed the opinion that opsm might be the best for prescription accuracy and customer care.

One big difference is that opsm are company owned store (owned by Luxitica ) so their focus is more toward looking after their clients and building a long term relationship.

They are generally very helpful in supplying you with a copy of your prescription on request.

Still very expensive though.

With regard the re-glazing of your "Old Favorites" yes it can be done but the cost is often prohibitive.

Unfortunately we now live in a throw away society meaning that for about 1/3 the price of lens replacement you can buy a brand new complete set. Perhaps you could get a quote from your optical store at the time of your eye test before making a judgement call :)

All is not lost though, we highly recommend our clients to send their old glasses to Lions Club where they can do the most good .
http://www.lionsclubs.org/EN/how-we-serve/health/sight/eyeglass-recycling.php

I do hope this helps and you are always welcome to drop us a line here at AusSpecs
http://www.ausspecs.com.au/contact.php

Best regards
Brian


L.G.

L.G.asked

Hi,
I will buy rimless glasses and would like to find out what Ausspecs rimless lenses quality is.
I used to buy my rimless glasses from Zenni. My recent experience is very bad with Zenni as their polycarbonate lenses keep developing cracks around the bolt holes in 6 months or so, typical problem with rimless glasses!
Has anyone experience with Ausspecs rimless multifocal glasses?
Cheers
L.G.

2 answers
corrie
corrie

I have never bought rimless glasses I like them but for me I stick with the frame around them and they look pretty good

Pen
Pen

Ask AusSpecs, They are very helpful and surprisingly honest.


Janet

Janetasked

My optometrist will not give me a PD .Says it is not possible to measure without wearing the frames because the depth as well as the width needs to be measured. What do I do next?

2 answers
Dan Johnson
Dan Johnson

That's a lie. See "Getting a Friend to Measure Your PD" at http://www.stingyspecs.com.au/what-is-PD.html

durv2007
durv2007

agree with dan they just want you to buy from them . i have a very strong script and i prefer to get my glasses online as its alot cheaper then an optometrist my script reads sph r +8.25 l 8.25 cyl r -2.50 l -2.50 axis r 5 l 175 near add r 2.25 l 2.25 and pd r 34.0 l 34.0 so if i were you . id got to specsaver . thats who gave me my script / pd included .


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