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Austra Solar

Austra Solar

4.8 from 19 reviews · View Statistics

Reviews

4.8

9 reviews
5
(7)
4
(2)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (9)
  • Product Quality
    5.0 (8)
  • Return Claim MadeYes (0) · No (9)
  • Customer Service
    4.7 (9)
  • Warranty Claim MadeYes · No (9)
  • Purchase Price$3,047.50
  • Timeliness
    4.8 (6)
  • Job Satisfaction
    5.0 (7)
  • Rates and Fees
    4.9 (7)
  • Installation
    4.9 (7)
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Quality Installation at a competitive price

published

Austra Solar was very professional throughout from the Sales consultant Jake to the installation team. A quality 5.55kw solar system provided at a very reasonable price. Highly recommended to others.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5.55 KW
Warranty Claim MadeNo
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

311 reviews
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David
DavidSydney, NSW

A great product

published

The whole process from start to finish was very easy. Salesperson was direct and gave quick and clear answers to all questions. The installation team did a great job, and tidied up after work was completed.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo
Purchase Price$2,500.00

Excellent customer service and affordable price

published

Installation went all smooth and the team had great knowledge about the product.
Took their time and installed in perfect way.I am very happy with all the process that went through .

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.7 KW
Panel PurchasedRisen
Warranty Claim MadeNo
Purchase Price$2,500.00
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  • Verified

Good service, helpful staff, glad to have chosen Austra Solar

published

The initial discussions were difficult at times, due to language difficulties and unclear documentation. But so far the product works well. The price was very competitive, the panels and inverter look good, they were installed quickly, cleanly and well ahead of schedule, and we now have working solar!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim 166 half 370w
Warranty Claim MadeNo
Purchase Price$2,700.00
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Excellent service

published

Completed extensive research before proceeding with this solar installation- Ayush has been very responsive and accommodating to my requests along the way, never complaining when I knocked back the first few solutions until I was happy with the inverter / panel combination. After reviewing 5+ quotes they were very competitive and the human touch gave me the confidence I needed to get this project over the line. Installation was competent, they did leave a bit of a mess behind and some of the final finishes were a bit rough but nothing to gripe about.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedTrina
Warranty Claim MadeNo
Purchase Price$4,490.00

Very Satisfying Experience

published

Ayush from Austra Solar Power has been an absolute star. He has kept me informed throughout, was able to maintain a clear line of communication with installation team.
His after sales service is also of a top quality.

Value for Money
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

311 reviews
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Glen
GlenSydney, NSW

Exellent service

published

Gautam from Austra Solar was very helpful and the installation was very neat and tidy. I was not keen on installing solar at first but i'm now glad i did. Thank you to all of the team would definitely recommend Austra Solar to family and friends.

Value for Money
Product Quality
Trustworthiness
Customer Service
Job Satisfaction
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo

Well done in a very short time span

published

From the first phone call the process of installing solar panels was very quick.The workmen who installed the panels however, left all the packaging behind and it took some weeks to dispose of the material. All contact with the company was by phone and I have no hesitation to recommend Austra solar.

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
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Excellent Solar supplier and installer

published

A very professional and reliable supplier of Solar power for the home.
Supply and installed 11.1kW solar and running very well with no problems from day 1.
Excellent and professional service from Gautam.
Austra Solar Power provided the most cost effective solar system.
Highly recommended

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Rates and Fees
Installation
Incentivised ReviewNo
Return Claim MadeNo
System Size11.1 KW
Panel PurchasedLongi 370W panels with Sungrow Inverters
Warranty Claim MadeNo
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