Australia On Line NBN 50/20 (Boost)
Part of Australia On Line 4.8 

Australia On Line NBN 50/20 (Boost)

 Verifiedaustraliaonline.au
Australia On Line NBN 50/20 (Boost)
5.0

52 reviews

PositivevsNegative
100% · 520%

Adequate Speeds Yes · No
Value for Money
4.8
Transparency
4.9
Customer Service
5.0

Reviews

52 reviews
Neil
NeilSouth East Queensland, QLD
  NBN 50/20

Great product and service. Highly recommended

I left my previous ISP partially because of the slow evening speeds but mainly because they didn't care. It was always the old, "Have you tried turning it [modem] off and back on again?" like they were on the IT Crowd. Australia On Line didn't promise the world but said that they would do their best and they certainly did. Before and after sales service have been excellent. I highly recommend them. Show details
Value for Money
goldcoastlady
goldcoastladySouth East Queensland, QLD102 posts
  NBN 50/20

One of the best

Michael and his staff are very professional to deal with and he is very responsive to my emails.
I wouldn't be with an ISP as I rarely have issues with them. I work from home so I need a good ISP. Show details
Chris
ChrisGreater Melbourne (Outer), VIC
  NBN 50/20

Moving home

Again, they have stepped up to the plate and helped us get back online, having had a house fire and having to move, Michael and his team got us up and running in no time. Really hard to go past the service and time they put in. So good to ring and in a very short time being able to be helped with their personal and time. Show details
Golden Oldie
Golden OldieSydney, NSW17 posts
  NBN 50/20

Best Internet provider by far

I changed to AO recently after nightmares with my previous internet provider. They were so very helpful, switched me on very quickly and talked me through the set up brilliantly. Great speeds too so streaming is far better. What wonderful customer support….so glad I changed. Show details
Bruce
BruceGreater Melbourne (Outer), VIC
  NBN 50/20

Local Aussie Help Desks are Best

Local Australian Help Desk, always quick to get through, easy to deal with - helpful, interested, speak without foreign accents, knowledgeable. Can highly recommend this internet provider. Reliable internet with no dropouts unless upstream NBN has problems. Show details
Value for Money
alisonhams.marktempany
alisonhams.marktempanySouth Australia2 posts
  NBN 50/20
Peter N.
Peter N.
  NBN 50/20

Sensational customer service

Second to none on all occasions. Recent storm took out our NBN while we were away. Australia online messaged us and booked an NBN visit for the day we got back, minimizing disruptions for us working from home. Thanks again Michael and team!! Show details
DEBRA CARTWRIGHT
DEBRA CARTWRIGHTGreater Melbourne (Metropolitan), VIC2 posts
  NBN 50/20

Efficient local business

After a storm wiped out our internet, Australia On Line were very efficient in organising a call out from nbn. They arrived the following morning and had us back up and running in no time. Thanks to Australia On Line for acting quickly. Show details
Angela H.
Angela H.Greater Melbourne (Metropolitan), VIC
  NBN 50/20

Excellent customer service

After an electrical storm blew up our NBN box, one quick phone call was all it took to have it replaced and running again within 48 hours (it would have been sooner had not so many boxes been blown up in the same storm!) One of the most efficient and responsive businesses I have ever dealt with. Show details
horvatheugene
horvatheugene
  NBN 50/20

Setting the standard for customer service

Despite having a smaller team (compared to the larger telcos) I always get through extremely fast and find their customer service the best out there as they are not only responsive but personalised as you are not speaking to some computer off shore. I have been with them for many years over multiple houses in different areas and can’t fault them. Fast reliable internet. You won’t be disappointed. Show details
Stormfront
Stormfront2 posts
  NBN 50/20

Fantastic from the start

Having been with another ISP for nearly 20 years we recently moved to Australia Online when that provider chose to cease providing email. From initial enquiry to (now) some months into our Australia Online experience we cannot be more impressed with the service especially the outstanding Support offered. Connection in our relatively remote Regional location is perfect (much better than previous ISP), one or two small and inevitable initial issues were immediately resolved, email server seems totally reliable and has good spam filtering. Show details
Jordan
Jordan
  NBN 50/20

Excellent wifi and customer service

Everything was excellent, no complaints at all. Michael is great Show details
virtualjen
virtualjenAU24 posts
  NBN 50/20
Suzanne G.
Suzanne G.
  NBN 50/20

I Should Have Done This Years Ago!

I was recommended by a friend and I was not disappointed. In fact the customer service, installation process and connection exceeded my expectations. Michael was amazingly patient, assisting me every step of the way in the installation process. I cannot recommend Australia On Line highly enough. I only wish they had mobile plans. I would be first in line to sign up! Show details
Vader
Vader
  NBN 50/20

Excellent Service

Recently our NBN box died due to a storm event. I rang Michael who replaced the box free of charge the same day... Very appreciative of their prompt service Show details
See all Australia On Line reviews

Questions & Answers

Gavin L.
Gavin L. · NBN 50/20 (Boost)

What does "(Boost)" imply in your bandwidth rated packages? Is 50 mbps enough bandwidth to stream 2 HD movies to two different HD TVs through the one modem simultaneously at night time?

Australia On Line
Australia On Line   DM   

Details

Compare all Australia On Line listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $79$59$69$99
Typical Evening Download Speed 46Mbps10Mbps21Mbps85Mbps
Max Upload Speed 20 Mbps1 Mbps5 Mbps40 Mbps
Max Download Speed 50 Mbps12 Mbps25 Mbps100 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
Service TypeNBNNBNNBNNBN
ManualDownload manualDownload manualDownload manualDownload manual
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.