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Australia Post Domestic Courier Post

Australia Post Domestic Courier Post

2.2 from 137 reviews · View Details

Reviews

2.2

137 reviews
5
(30)
4
(8)
3
(6)
2
(5)
1
(88)
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Craig

CraigVictoria

  • 3 reviews
  • 5 likes

The worst postal service I have ever seen

published
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Australia Post
Priscila L.Australia Post
ABC

ABCGippsland, VIC

Unreliabl!!!

published

I’ve had made multiple orders within Melbourne, Victoria that are coming from businesses within Victoria to Drouin and have been waiting between 3-4wks each time. I’m totally angry with Australia post for their lousy efforts during this pandemic. I’ve lodged multiple inquiries into multiple parcels previous and currently waiting.
Aus post are an absolute shameful service!!!!!

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
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kishornzd

kishornzdQueensland

worst post service

published

One of the worst service i have received from a national courier post service, it takes forever to receive the item via Auspost.wish there were more healthy n competetive courier services available like NZ or US here.They leave a slip in our letterbox despite delivering the item at door and the slip is for post dated collection as later as 3 days :(

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
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Fjg

FjgManchester

As described....

published

Tracking was fine and accurate, updating as required
Product delivered safely
Had issue to say was delivered but through investigation this was sent from vendor not Australia post.
Happy to use again in future

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the love Fig :)

Koop

KoopSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Useless

published

Informed with item tracking on 30th Sep. Parcel onboard for delivery today. Stayed home all day. At 4 in afternoon. My tracking changed On the post app and stated item to be delivered between 1st - 6th October. Isn’t that just great. What a f#%k around. Let’s just put it down to the COVID virus. That’s the excuse for everything now. Isn’t it????? Been weeks and aus post still can’t cope. Pull your finger out.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Frat

FratSydney, NSW

  • 2 reviews

Excellent service

published

Friendly local courier man / driver Mr Denkha
Package always arrives on time
They keep you informed always about the package location and the expected day of arrival
Highly recommend to everyone
Thank you Australia Post.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Charlotte

CharlotteGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 2 likes

Just WTH... really... WTH

published
Sender or ReceiverReceiver
1 comment
Australia Post
Ibne F.Australia Post
Marco

Marco

  • 4 reviews
  • 8 likes

Horrible service

published

Still awaiting with no movement from the 2nd of September. Packages being delivered within 1 day or 2 now that I am not selecting Aus Post. But still waiting for all others. Tracking number 33FJV931362601000930300 Absolutely Appalling.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
4 comments
Australia Post
Ibne F.Australia Post
Marco
Marco
Australia Post
Ibne F.Australia Post
green reaper

green reaper

  • 18 reviews
  • 28 likes

left parcel in plain view for all to see whilst not home & looks like its been pinched

published
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
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Great Service

published

the customer service was very helpful and super friendly, they knew what they were doing and the cost of the post was very reasonable. I will use them again
[link removed]

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Bel

BelIllawarra, NSW

Postal service is awesome!!!

published

I’ve always sent surprise packages to my family and friends. I’m always surprised at how quickly ( even during covid) that the packages arrive. Just bought something online and 2 days delivery was great.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Ibne F.Australia Post

Missing parcels sent to Victoria.

published

For some reason in the last 3-4 years. A lot of the parcels l send to Victoria, from NSW go missing. Of the face of the planet never to be seen again. Prior to this l was very happy with Australia post.

Sender or ReceiverSender
1 comment
Australia Post
Ibne F.Australia Post

Hi Andy

Missing parcels for the last 3~4 years is certainly not a pleasant news :(. Have you lodged any official complaint for this ongoing issue? If not, please lodge an official query at https://auspost.com.au/help-and-support

Van Bui

Van BuiGreater Melbourne (Metropolitan), VIC

So furious

published

I waited for tax notice from ATO over a month. At last, I called my accountant, he told me that ATO sent out on 4/8/2020. Bloody hell what Australia Post is doing.... 2010s is worse & now the WORST

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
2 comments
Van Bui
Van Bui

Australia Post do not treat Australians with CONTEMPT. I want to swear for a month of waiting

Australia Post
Ibne F.Australia Post
disappointed

disappointedNew South Wales

  • 4 reviews
  • 8 likes

waste of time

published

advised by text parcel delivered checked all around front of house checked with neighbours no parcel contacted aust post after many attempts finally spoke to lady explained i did not receive parcel she checked photo taken by courier was not my house told courier would find and deliver to me still no parcel or call back finally received parcel by the owner of home courier left my parcel at by mistake, lucky for me an honest person no thanks to aust post, still no word from aust post seems the whole of aust post need a clean out and start again

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
3 comments
Australia Post
Ibne F.Australia Post
disappointed
disappointed

sorry what would happen then nothing as usual aust post and other companies need to understand people are fed-up with the same old lines , 5 business days to find out the courier stuffed up
you dont, need an investigation to know that.

disappointed
disappointed

still waiting for answers

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Josephine D.

Josephine D.Sydney, NSW

Inconvenience, ineffective and unexpected charges.

published
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
4 comments
Australia Post
Ibne F.Australia Post
Josephine D.
Josephine D.

Hmmm the issues are in the process of resolving so why post A comment publicly? Any reason?

Australia Post
Ibne F.Australia Post
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Rob

RobPerth, WA

  • 2 reviews
  • 7 likes

Useless

published

Parcel dropped off Saturday 9am to go over East. As of Wednesday, still in Perth. Totally Useless. Almost 2 weeks estimate to deliver a small/light domestic parcel. Nearly $20 for the service.

Sender or ReceiverSender
2 comments
Australia Post
Michael M.Australia Post

Hi Rob,

Size doesn't matter, what matters is where East it's going as VIC is under level 4 restrictions. If this one is still outstanding, let us know the details via private message.

Rob
Rob

Nsw 9 days all up. Recieved a package from the USA in less time.

Navi

NaviGreater Melbourne (Outer), VIC

0 stars. Not even worth 1 star

published

Aust post should stop giving the tracking number and should just delete the app as its no use anyway.
Been 4 days since they got the parcel and no information available for tracking sender says the box left on tuesday and its still still in NSW and “In Transit”. I wish i could give them negative 5 star rating if i could.
I avoid using them at all costs. I pay extra to the sender to get it delivered by other private courier companies.
This time the sender said the box was taken by private courier and handed over to them later. The result is no information available now about my box and stuff inside.
Thanks Aust Post but no Thanks.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
2 comments
Australia Post
Ibne F.Australia Post
Navi
Navi
Robyn

RobynGreater Melbourne (Outer), VIC

  • 8 reviews
  • 1 like

Non existent service

published

My parcel has been sitting at Somerton since the 31st July and hasn’t moved. I understand COVID is making deliveries slower but this is ridiculous. Waiting for face masks since 20th July.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
6 comments
Australia Post
Ibne F.Australia Post
Robyn
Robyn

[Tracking details, name, mobile number and address removed]. Face masks $28.

Australia Post
Ibne F.Australia Post

What a joke.

published

Worse customer service ,i have ever experienced. After multiple times of calling after my parcel that was meant to be delivered but didn't recieve anything. 3 weeks later I'm told that there is nothing they can do. I just have to expect that what i paid for in these hard times i won't be recieving. Absolute joke!!
Maybe get your delivery drivers accountable to show proof that they have dropped the product off at the address especially when we are paying for product to arrive, we deserve the right to know where it is.

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
2 comments
Australia Post
Ibne F.Australia Post
Skye
Skye

"Get back to you" I have heard that from 5 different people over 3 weeks and not one of them gets in contact with me.

Josh

JoshSouth East Queensland, QLD

  • 2 reviews
  • 4 likes

Idiots

published

Had a package sent from one location to another in the same zip code. Instead of delivering it, like a competent company would, they sent it off to the city. Worthless idiots.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Michael M.Australia Post
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Questions & Answers

rrrbbb

rrrbbbasked

Domestic Courier Post

hi there my parcel has been processed at dandenong facility on 21/7/20 at 0146 am and then no more updates at all for delivery in melbourne its an important mail for me and im nervous why it still not moving from that place to my home in point cook victoria 3030

My tracking number is
562824156016

I'm the receiver
It seems so strange to me why it takes this much time is it normal?????????? By Australia post to do such thing

5 answers
neza
neza

Omg thr same..mine is processed on the 21st of july 202p at 17:46 at dandenong..so weird..thats not my my normal parcel are processed..

rrrbbb
rrrbbb

Oh is it that's bit odd isn't it have you got the same tracking number too?

Australia Post
Ibne F.Australia Post

Hi

I can see that your registered article was delivered today. Have you received this?

Regards
Ibne

Mackenzie C.

Mackenzie C.asked

Domestic Courier Post

Just wondering when I will receive my package. It still says it is in Greenacres. Tracking number 7VIZ00117209

1 answer
Australia Post
Priscila L.Australia Post

Hi Mackenzie,

It says it's just been accepted by a driver so you will receive it today :) please allow up until 5pm to receive it.

Priscila

Nymark

Nymarkasked

Domestic Courier Post

I have been waiting quite some time now for a parcel to arrive. It was originally sent from the USA but arrived in Sydney on Sunday the 12th May. And when tracking it it says that it departed Sydney Sunday 12th May at around 8.40am to arrive at its destination (me) on the Gold Coast Qld. But it still has not arrived. That seems way too long for a parcel to come from Sydney to the Gold Coast? I've had over night parcels before. Can you possibly let me know any more information. The parcel tracking number is LX630472362US. Any information would be greatly appreciated please. I desperately NEED this package asap AND I paid for Priority international shipping too! Thanks again, Nyree

1 answer
Australia Post
Sami M.Australia Post

Hey Nyree,

I understand you are eager to receive this item. I've had a look at the scans for this on our internal system and can see that this hasn't arrived in Australia yet.

USPS' tracking runs off an estimate of when the parcel will arrive in the destination country, based on the flight manifest they anticipate the parcel will go on. Of course, delays at airports do happen and your parcel doesn't always make it onto the plane USPS thinks it will get on, which causes that estimation to be thrown out. Their scans however, do not update to reflect any changes.

When waiting for an international article to come here, it’s always best to go by what our scans show, as we'll update it once it actually arrives here.

If you don't have this item by this time next week at the latest I recommend contacting the sender so they can initiate an investigation to look into this further with USPS. If you have concerns you can also contact them now if you like for assistance.

~Sami

Get an answer from our members and Australia Post representatives

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