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Australia Post Home Insurance

Australia Post Home Insurance

2.6 from 7 reviews · View Statistics
Listing monitored by Australia Post

Reviews

2.6
7 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(4)
  • Value for Money
    1.0 (3)
  • Transparency
    1.0 (1)
  • Customer Service
    1.3 (3)
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Brendan
BrendanGreater Melbourne (Outer), VIC
  • 24 reviews
  • 13 likes
  • Verified

Overestimate scam insurance

published

Tried their online insurance calculation tool. Everything is massively overestimated to rip you off. Sets contents insurance to $185k with $60k clothes and $90k furniture. Time wasting scammers and their policies are also horrid.

Value for Money
1/5
Transparency
1/5
Australia Post
Casey K.Australia Post
Brendan
Brendan

Thanks for the generic fluff response without addressing any of my points. Please call 13 70 11 and let your team know their service is terrible.

Always a loophole

published

Have home insurance with them, doesn’t cover electrical faults or accidental damage.
Seems you’d be lucky to have it cover anything, we had a hot water system explode. No cover, we had damage someone else’s animal, no cover. Changing to a decent insurer today.

Value for Money
1/5
Customer Service
1/5
Australia Post
Priscila L.Australia Post
Vikas Dewan
Vikas DewanVictoria
  • 2 reviews
  • 4 likes

They charge you cancellation fees of $40.

published

Also, it is not through Auspost, Insurance is through Auto & General Insurance. I had home insurance with AusPost for almost a year. They increased the premium from $40 to $47 straight & it is expensive than my current insurance provider (which has more cover). When I canceled the policy, AusPost charged $40 terming it as early cancellation fees.

Value for Money
1/5
Customer Service
2/5
Australia Post
Australia P.Australia Post
Ali
AliBrisbane
  • 8 reviews
  • 5 likes

it may be cheap but you get what you pay for

published

this was a complete waste of time and money.
I had flooding downstairs from a big storm.
I advised them over the phone. before they came out I had to pay for someone to look at it. and if they considered paying out I needed to pay them the excess outright which could have been $1000?? I've never known an insurance to do this??? I didn't bother. I changed my insurance straight away.

Insurance claim madeNo
Australia Post
Australia P.Australia Post
Home and Contents Insurance

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Questions & Answers

Joan B.
Joan B.asked

I have a insurance policy with you on a property 68 Mitchell Street Horrocks 6535 WA I have just sold this property how do I cancel this policy?
Regards Wayne A Boys

1 answer
Australia Post
Casey K.Australia Post

Hi Wayne,

The contact number for Aus Post Home and Contents Insurance is 1300 858 747 - available Monday to Friday, 8am-10.30pm and Saturday 8am-5pm (AEST).

You may want to edit your post to remove your name and full address details - even though you've now sold this property, it's always a good idea to avoid posting any personal information on a public website, you never know what scammers can do with this type of information.

02tet
02tetasked

Why wont Australia Post insure homes north of Townsville?

1 answer
Australia Post
Priscila L.Australia Post

Hi 02tet,

Have you spoken to our Home Insurance team on 1800 220 044? They should be able to give you more info on this.

Priscila

Maria
Mariaasked

how do i get a quote for house and contents ins and are there any limits..i.e age ?...please reply via ....[email removed] regards Maria

2 answers
KG in Brisbane
KG in Brisbane

Well Maria,

I would try the insurers website or better still try Canstar at https://www.canstar.com.au/ all your answers are just a question away.

Regards

KG

Australia Post
Australia P.Australia Post

Hi Maria,

You can get a quote online (https://auspost.com.au/home-contents-insurance) or by giving our team a call on 1800 220 044. They can also let you know any restrictions that might be applicable.

Roxy

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Details

CategoryHome and Contents Insurance
Other Insurance Types Offered Home and Contents
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