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Australia Post International Courier

Australia Post International Courier

1.8 from 41 reviews · View Statistics

Reviews

3.7

10 reviews
3
(0)
2
(0)
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sam

samGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 3 likes

does anyone recommend another delivery service besides auspost?

published

bought some items from china arrived in 3 days finally got delivery from auspost after 2 weeks of arriving in Australia disappointed why are they getting away with this, that ex CEO of theirs should be sued for being an A hole while the rest of us pay for services that we don't receive.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Hi Sam,

Sorry for the long wait with this one, we are seeing some delays with parcels entering the country due to flight diversions and higher volumes. I do hope your future parcels arrive much sooner.

Joan

Joan

  • 3 reviews
  • 2 likes

Great service and communication

published

I purchase from Catch AU in Melbourne. Australia post is fantastic keeping me updated right through to delivery in Auckland NZ.
It makes online shopping from Australia haslefree.
Thanks Aussies

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks Joan :D

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Darren c.

Darren c.Greater Melbourne (Metropolitan), VIC

On time & Quality Service

published

I read so many negative feed backs for Aust Post for not delivering on time, parcels getting damaged & stolen. I was really worried as I had bought this item paying thousands of dollars. Despite of all this negative reviews I had my new desktop computer delivered from NZ within 5 days. The tracking system and email alerts were absolutely accurate. The product was delivered without any physical damage and in good condition. Go Australia Post !!! You guys are doing an awesome job.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
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Darcy01

Darcy01Perth, WA

Slow, estimated times are a misleading

published

I Paid $92.50 to have a 0.3kg parcel sent from Perth to Sri Lanka. it estimates 1-2 business days for delivery, i sent it on the 17th and it arrived on the 24th. When i made an enquiry as to where the parcel was there was no reply.
I'll be using a different courier service next time.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Mikey Le

Mikey LePerth, WA

  • 2 reviews
  • 1 like

Dissapointing service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Very Fast

published

i live rural in the north island and shop online every week, I receive my parcels from QLD within 2 working days, packaging has never been damaged, and the online tracking service is always up to date.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

That's awesome to hear Terry! I'm glad you receive your parcels quickly despite where you live :)

Priscila

Talitha Williams

Talitha WilliamsSouth East Queensland, QLD

  • 2 reviews

Amazing service!

published

I get international deliveries all the time because I work from home and my company is in the USA. Australia post has been amazing with my deliveries, any issues I have are always sorted fast - I cannot fault them at all!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the review and your kind words :)

Priscila

Niran

NiranGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

There's no limit for faster & reliable delivery .....

published

My expectations with Aus post always comes with highly positive and tremendous. The postman is such an approachable gentle who always walk towards second floor instead call me to the entry point at the apartment where I dwell. Their service standards was unparalleled to any, the most impressive part was the postman's body language and resilient attitude to support me knowing my mobility disability very well.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post
Stephan

StephanSydney, NSW

  • 7 reviews
  • 2 likes

Remote provider's parcel swift delivery

published

I placed an order and the tracking information came up at once.
The next day the info said it was in the warehouse
Then later it was being flown by airmail
It arrived a Chullora and the next day I could collect it from my Local Post Office
I am happy with the keeping me well informed and the prompt delivery

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for sharing Stephan, it's great to hear that the tracking kept you updated on the journey all the way.

~ Mikey

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Jan Sky

Jan SkySouth East Queensland, QLD

  • 3 reviews

Best overseas freight service I've used

published

I sent two boxes weighing around 12 kilos each to New Zealand by Australia Post. The service and efficiency of the staff is to be highly commended and the boxes arrived in Auckland within the assigned time frame in excellent condition. The cost was less than any other freight company I've ever used and their tracking system gave me regular email updates on the items, including of course the 'arrived' email. I will use them again.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Michael M.Australia Post
See all Australia Post reviews

Questions & Answers

Sharmina

Sharminaasked

International Courier

I send an express parcel from Adelaide to Bangladesh. My tracking number is EJ268457678AU.
Can I have an update please?
Thanks Sharmina

1 answer
Australia Post
Priscila L.Australia Post

Hi Sharmina,

This one is still on its way to Bangladesh, as there are not many flights operating these days it may be some time before we can get it on a commercial flight. If we're unable to get it on a flight we'll hand it over to our delivery partners to get it there but please allow until the 1st of Feb for this one to be delivered as it can take up 16 business days for this one to be delivered.

Tony V.

Tony V.asked

International Courier

Sender told me they sent my package with International Courier like I requested but on the tracking info it says "Service International Express", is this normal?

5 answers
Australia Post
Priscila L.Australia Post

Hi Tony,

They may have sent it via Express rather than Courier which are two different services but if you can please share the tracking number with me I'll be happy to make 100% sure :)

Tony V.
Tony V.

ET153505754AU

Australia Post
Priscila L.Australia Post

Hi Tony,

The sender has used Express service not Courier. This one is estimated to take up to twenty business days to be delivered to Canada.

Sheree C

Sheree Casked

International Courier

Hi there,
My parcel has been “being prepared” for a week now, can you please shed some light on this?
ET153325240AU
Our last shipment from Australia took one week to arrive at our house in Dunedin, NZ

2 answers
Australia Post
Casey K.Australia Post

Hi Sheree,

'Being prepared' means that your sender has created the shipping label and emailed us the details but we'd usually expect to see the next tracking update advising they've posted it shortly afterwards.

I'd recommend getting in touch with your sender so that they can look into what is causing the hold up.

Sheree C
Sheree C

Thank you, I’ll email them

Get an answer from our members and Australia Post representatives

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