??!
1 photo
Australia Post International Courier

Australia Post International Courier (page 2 of 3)

1.8 from 41 reviews · View Statistics

Reviews

1.8

41 reviews
Previous
Next

Reviewer Photos & Videos

Shane

ShanePerth, WA

  • 2 reviews
  • 4 likes

Absolutely useless

published

My package arrived in Melbourne a week ago. I was supposed to receive it 2 days ago but it hasn't even been sent on to Perth yet and I've received no updates or explanations as to what's going on. For all I know these incompetent Muppets could be playing kick to kick with it. Garbage company. Even 1 star is too many for them.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Darcy01

Darcy01Perth, WA

Slow, estimated times are a misleading

published

I Paid $92.50 to have a 0.3kg parcel sent from Perth to Sri Lanka. it estimates 1-2 business days for delivery, i sent it on the 17th and it arrived on the 24th. When i made an enquiry as to where the parcel was there was no reply.
I'll be using a different courier service next time.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(659)
Dogtainers
Dogtainers
4.7
(533)
PACK & SEND
PACK & SEND
4.5
(4,273)
Parcelpoint
Parcelpoint
4.5
(2,835)
Next
Troy W.

Troy W.Central Highlands and Goldfields, VIC

  • 3 reviews
  • 1 like

What a joke!

published

It amazes me that I can get a package from another country in three days but then it can sit in Australia for weeks before it is even scanned! Then if you complain they just blame customs smh

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Couriers

Find out how Australia Post International Courier compares to other Couriers

Know better, choose better.

Compare all
Alan Bruce

Alan BruceEncounter Bay

  • 26 reviews
  • 18 likes

What a joke

published

Parcel was cleared by customs in Sydney on 29th. Jan. still waiting 8 days later, wonder if it will ever arrive. Keep checking the tracking and has not moved, now says it’s delayed.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
See all answers
1 comment
Australia Post
Ibne F.Australia Post
Mikey Le

Mikey LePerth, WA

  • 2 reviews
  • 1 like

Dissapointing service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post

parcel tracking online

published

Once my parcel from the USA arrived in Australia, tracking has stopped. It has been cleared from the customs 5 days ago. It only information is that the parcel is in transit.

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeInternational
2 comments
Australia Post
Priscila L.Australia Post
Nena K.
Nena K.

Thanks, I have received the parcel today, after 6 days being "in transit".

Very Fast

published

i live rural in the north island and shop online every week, I receive my parcels from QLD within 2 working days, packaging has never been damaged, and the online tracking service is always up to date.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post

That's awesome to hear Terry! I'm glad you receive your parcels quickly despite where you live :)

Priscila

Talitha Williams

Talitha WilliamsSouth East Queensland, QLD

  • 2 reviews

Amazing service!

published

I get international deliveries all the time because I work from home and my company is in the USA. Australia post has been amazing with my deliveries, any issues I have are always sorted fast - I cannot fault them at all!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Thanks for the review and your kind words :)

Priscila

Jas

JasSouthwest, VIC

  • 4 reviews
  • 1 like

expect slow deliveries and just know it is so hard to get into contact with them

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeInternational
See all answers
4 comments
Australia Post
Priscila L.Australia Post
Jas
Jas
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post International Courier compares to other Couriers

Know better, choose better.

Compare all
Niran

NiranGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

There's no limit for faster & reliable delivery .....

published

My expectations with Aus post always comes with highly positive and tremendous. The postman is such an approachable gentle who always walk towards second floor instead call me to the entry point at the apartment where I dwell. Their service standards was unparalleled to any, the most impressive part was the postman's body language and resilient attitude to support me knowing my mobility disability very well.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Michael M.Australia Post
Stephan

StephanSydney, NSW

  • 7 reviews
  • 2 likes

Remote provider's parcel swift delivery

published

I placed an order and the tracking information came up at once.
The next day the info said it was in the warehouse
Then later it was being flown by airmail
It arrived a Chullora and the next day I could collect it from my Local Post Office
I am happy with the keeping me well informed and the prompt delivery

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Michael M.Australia Post

Thanks so much for sharing Stephan, it's great to hear that the tracking kept you updated on the journey all the way.

~ Mikey

Jan Sky

Jan SkySouth East Queensland, QLD

  • 3 reviews

Best overseas freight service I've used

published

I sent two boxes weighing around 12 kilos each to New Zealand by Australia Post. The service and efficiency of the staff is to be highly commended and the boxes arrived in Auckland within the assigned time frame in excellent condition. The cost was less than any other freight company I've ever used and their tracking system gave me regular email updates on the items, including of course the 'arrived' email. I will use them again.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Michael M.Australia Post
Mel

MelSouth West, WA

Sent around the country to end up back at the beginning

published

Are these tracking details a joke... surely sending the package through most states and to Perth multiple times is a waste of your time and energy as well as mine

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeInternational
See all answers
1 comment
Australia Post
Michael M.Australia Post

Cannot see any tracking information

published

It's a disgusting service delays all the time, parcels being sent to wrong cities then sent back and lost in the meantime, avoid guys travel to on foot car bus etc but avoid these crooks.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
See all answers
3 comments
Australia Post
Michael M.Australia Post
burns
burns

Enjoy your weekend, get back to me when you want to take your time it's OK, FFS!

Australia Post
Michael M.Australia Post

For immediate responses on enquiries like this, Burns, you can always touch base with our international team on 1800 007 678 as they will always be happy to update you in real time.

~ Mikey

Other Couriers
Previous
Smart Send
Smart Send
4.1
(1,399)
Sendle
Sendle
4.0
(8,275)
comGateway
comGateway
4.3
(54)
Transdirect
Transdirect
3.5
(2,415)
Next
Sung-Lin Y.

Sung-Lin Y.Greater Melbourne (Metropolitan), VIC

Unreliable and unhelpful

published

Ordered a parcel from overseas. Parcel to be left at a safe place. Tracking said it was delivered. Despite being home at the time, I saw no one nor heard the doorbell ring. Have asked for an investigation, was told they have spoken to the driver who said the parcel was delivered. Then where is the parcel? This isn't the first time either. For a government owned organization, the service, reflected in the number of negative reviews is appalling.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post International Courier compares to other Couriers

Know better, choose better.

Compare all
Sambo

SamboSydney Surrounds, NSW

  • 2 reviews
  • 3 likes

Courier fail!!

published

At least he didn't kick it from his van. As per the attached footage, he lobbed it at the door, you can hear the package hit the door, so rude.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
See all answers
1 comment
Australia Post
Michael M.Australia Post

Definitely not an appropriate delivery, Sambo. I'm so sorry for the poor delivery with this, I'm sending you a private message so we can ensure this has been addressed with the right teams to stop this behaviour.

~ Mikey

Do not use , worse service here then india

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Lazy courier service... half-star!

published

Courier service person is too lazy to place the parcel gently by the door, instead chucks it like a garbage causing damage to the package... why?!!! Oh m gosh... no respect for other’s items... go find a job that suits you!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Australia Post
Sami M.Australia Post
Customer

CustomerMetropolitan Adelaide, SA

A New Delivery Process

published

It is not first time when a delivery person leaves an aviso of the parcel then bother to knock to door.
It looks that is an new convenient AusPost procedure forcing me to pick up the parcel form post-office.
Shame !!!
Customer

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
See all answers
1 comment
Australia Post
Michael M.Australia Post
Iggy A.

Iggy A.Perth, WA

Folded my newborn son's birth certificate and shoved it in the mail box

published

Such incompetence are the aus post who folded my sons birth cert and shoved it in the mail box. I unfortunately am renting in a dodgy area where my mail box was broken into just days before this happened.

Wrote to Auspost and they said "item was collected. We will close this case"

Didn't address how document shows "important document/sign to receive/do not fold" and how someone may have forged my signature.

Aus post are just like taxis and hope they eventually die..soon.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Sami M.Australia Post
Page 2 of 3
See all Australia Post reviews

Questions & Answers

Jojo

Jojoasked

International Courier

Waiting on a parcel. Has been saying processed by air carrier since 12 December. Can you let me know where it is please. ET150836200AU Tracking number

2 answers
Australia Post
Casey K.Australia Post

Hi Jojo,

We won't get any specific location detail until it's been scanned into the destination country but it is on the way.

Looks like it's heading to NZ which our website advises is estimated to take 6-12 business days.

Today is the 10th business day since this was posted on the 7th so you can expect to see it arrive any day now. Keep in mind is an estimated timeframe only and only meant as a guide but fingers crossed it doesn't get held up and does reach you in time for Christmas.

Jojo
Jojo

Thanks for your time I appreciate it’s all a bit crazy for you at the moment

C.Lee

C.Leeasked

International Courier

Hey I've got a parcel that's been "Awaiting Clearance" in Sydney since Friday 11/12. Any clue as to what the hold up might be? Tracking number is - EP444488659NZ Did pay extra when I had it sent from NZ for it to arrive by Christmas. Sent it on the 05/12 and cut off for courier to Aus is the 07/12. Thanks in advance

1 answer
Australia Post
Casey K.Australia Post

Hi C.Lee,

Looks like it was delivered yesterday :)

Have a great Christmas!

-Casey

嬿筑 徐.

嬿筑 徐.asked

International Courier

I sent two packages to Taiwan on December 5th. Both packages were delivered within 6 to 12 days. It has been 13 days now, and it will always show "handled by air carrier", when will it arrive? My tracking number is: EJ266295558AU, EJ266282188AU

1 answer
Australia Post
Casey K.Australia Post

Hi there,

We do advise allowing a bit longer than estimated, especially given both the time of year and the current global circumstances, but I'd expect them both to be delivered very soon.

If you like you can call our international mail support team on 1800 007 678 as they may be able to give you a bit more information.

Get an answer from our members and Australia Post representatives

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(659)
Dogtainers

Dogtainers

4.7
(533)
PACK & SEND

PACK & SEND

4.5
(4,273)
Parcelpoint

Parcelpoint

4.5
(2,835)
Jetpets

Jetpets

4.4
(657)
Big Post

Big Post

4.4
(133)
Interparcel

Interparcel

4.1
(1,986)
Smart Send

Smart Send

4.1
(1,399)
Sendle

Sendle

4.0
(8,275)
comGateway

comGateway

4.3
(54)
Transdirect

Transdirect

3.5
(2,415)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.