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Australia Post Load&Go Travel Card

Australia Post Load&Go Travel Card

1.4 from 660 reviews · View Statistics
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Reviews

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Anonymous762
Anonymous762Victoria
  • 25 reviews
  • 15 likes

"I would not recommend the Australia post load and go card product !" "I think that this product is a major rip off ! "

published
Incentivised Review No
CurrencyAUD
Australia Post
Priscila L.Australia Post
Stable
Stable
  • 19 reviews
  • 24 likes

I think it's great

published

I use mine for online shopping, load it up and spend it. I'm not a fan of the admin centre though, this seems to work intermittently. The other reviews are not good but I don't expect too much, I just put $50-$100 on and spend it.

Australia Post
Australia P.Australia Post

Thanks so much for sharing Stable. What browser(s) are you having trouble with viewing the online account with?

Roxy

Stable
Stable

Don't know, computers interest me very little, I prefer reality. My wife calls the balance check (for which there is a charge) and has no problem. I'm suspicious.

More problems with Load & Go cards

published
Australia Post
Australia P.Australia Post
Koornalla
Koornalla

Of course it is on your web site if you want to look. I just want your card to work like all major visa cards. All the major player don't put some artificial criteria on renewal of your card. Almost as if you do not want business.

Simon
SimonPerth

I really hoped this service would be better

published

After reading these reviews I set this card up as a backup for other services I use. Now my card has been blocked because of incorrect pin entry and I cannot call the support number from the Nederlands. When I do I get a voice message saying "The number have called has been barred" in Deutch. [name removed], you seem lovely. Please tell me there is another way for me to unblock this card.

Australia Post
Australia P.Australia Post
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Disappointing

published

Lots of screwing around to load money, slow to transfer, not accepted by some online systems, fees are quite expensive for the value provided and you can’t withdraw the money... kinda sucks

Australia Post
Australia P.Australia Post

I appreciate you sharing your thoughts Dave. You can withdraw the money from any ATM that accepts Visa, and reloads done in store are instant.

Roxy

Waiting
WaitingBusselton
  • 2 reviews

Waiting waiting again

published
Australia Post
Australia P.Australia Post
Lee w
Lee wEpsom

Not aware of load change

published
Australia Post
Australia P.Australia Post
Jackfu22
Jackfu22
  • 3 reviews
  • 3 likes

Seems okay

published

The card itself works well, and costs a low price with few surcharges along the way. However, the website seems extremely hard to access with the card and is not recommended if you wish to check out things online.

Australia Post
Australia P.Australia Post

I've Been using the card for a while with very few issues.

published

I signed up for a reloadable card a while back and have used it regularly in between using my Business card and a low limit personal card (only for credit rating). I've never had any issues with it before, I use it for ebay, online trading etc. I've only hit a snag just recently where I've loaded money onto the card in store and have yet to see any indication of funds being added on the online portal/app for the cards. Its been a day and while I did add funds in person and received a receipt, I've usually found the funds to be ready right away. Minor annoyance I guess.

Australia Post
Australia P.Australia Post
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Jack
JackMelbourne

Works as intended mostly, but can have problems

published

As service for those needing a relatively painless and quite effective card for online banking, this is fantastic. It works well with PayPal and other services, and although I haven't tried it for a while, it does work in stores too.

Some minor annoyances arise with some system bugs and service limitations, but mostly it works quite well.

Some better tutorials could be in order for the more technical aspect, but FAQ on the AusPost website works well enough.

Australia Post
Australia P.Australia Post
venetian_blind
venetian_blindSydney
  • 15 reviews
  • 22 likes

Too hard to load money online

published

I bought a card over the counter and loaded it with $100 so that my teen can use it to buy bits and pieces. I wanted to test it, then load a larger amount once I was happy that it worked. It did work, but now it's costing me a lot of time trying to work out how to load more money on to it online.

When I click "load funds", it just has a very curt "ID Verification required to perform this service". My id has been good enough to get online, activate the card, view transactions and more. Surely my id could be good enough to at least get some INSTRUCTIONS on how to load more money??

The documentation is terrible. I'm sure there's a way, but honestly, I don't have time for this.

Australia Post
Australia P.Australia Post
venetian_blind
venetian_blind
jacojay
jacojayGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Duplicate transaction, one is pre authorised

published

I made purchase online by load and go travel card. Today I found available fund is reduced by twice than I spent. There are three transactions in the history. one is 100.09 pre authorised. Second one is 100. Third one is 0.09. Available fund is my account is reduced by 200.18. Why I get double charged?

Australia Post
Australia P.Australia Post
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tamin
tamindubbo

NOT WORTH THE TROUBLE.

published

I don't recommend this card for use. They took funds out for a new card without permission i did not request a new one and now its on its way and i want my money back and i don't want the new card.

Australia Post
Australia P.Australia Post
Cazza
CazzaPerth, WA
  • 23 reviews
  • 4 likes

Great for travel!

published

I purchased this card for my son when he was going on an overseas holiday, I got it from Australia post, it took the worry out of him carrying cash and getting it stolen, it was easy for him to load money on to the card, would recommend if you want to keep your cash safe when travelling.

Australia Post
Australia P.Australia Post

Thanks so much for sharing Cazza! I hope your son enjoyed his trip :)

Roxy

Cazza
Cazza

Had a fab time ty

Confused

published

Haven't used it yet, setting up is making me angry, can't see my card details online it's telling me to add card but I already have and I have no other option!!

Australia Post
Australia P.Australia Post
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Questions & Answers

Mohamad A.
Mohamad A.asked

Hey there I was just wondering if I can have a reoccurring membership with this card

1 answer
Australia Post
Cat P.Australia Post

Hi Mohamad,

I've responded to your earlier question and private message, so please check either of those for my response.

- Cat

Mohamad A.
Mohamad A.asked

Hey there I was just wondering if I could have a recurring membership with this card

1 answer
Australia Post
Cat P.Australia Post

Hi Mohamad,

I'm afraid not, as generally subscription based services require a credit card, whereas the Load and Go card acts as a debit card. Your best bet would be to speak with the company you'd like to have the membership with and see what they say.

- Cat

Tyler
Tylerasked

i loaded my travel card, but i can't make a w-drawer. every time i try to get cash at the ATM machine it keeps saying temporarily unavailable and transaction canceled. please someone tell me what is wrong and how can i fix it?

2 answers
Anonymous762
Anonymous762

I had a similar issue with this card. I tried to buy via eftpos at a shop with my savings in this card, and could not rectify the issue.

When I contacted load and go, to help me to get into my online Australia post load and go account they wanted me to give them a photo of my medicare card and drivers licence detalis online. I felt that doing this online may be unsafe, due to the possibility of I.D theft

Also, when I had money stolen out of my Australia post load and go account, when I complained to the Australia post staff, they would not even investigate it, or follow it up. The fees for load and go are very expensive. I think that you are better of using a special fee free or low fee bank account for online purposes, to get better customer service and lower fees.

Australia Post
Ibne F.Australia Post

Hi Tyler

It's concerning to know that you can't use the ATM for a cash withdrawal. If you are still facing this issue, please call Card Services on 1800 549 718 within Australia or +44 207 649 9404 internationally for help 24/7.

Regards
Ibne

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Details

CategoryTravel Money Cards & Currency Exchanges
Release dateJuly 2013
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