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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.7 from 847 reviews · View Statistics

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Rebekah

RebekahPerth, WA

  • 6 reviews
  • 14 likes

They are the telstra of the postal industry

published

Received a delivery, opened it up and even though it was well packaged and secure, the delicate items were smashed into a million pieces. It looked like it had been dropped from a high height or someone had jumped on it. Aus post took 0 responsibility. No duty of care. And refused to even respond when requesting investigation.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
3 comments
Australia Post
Casey K.Australia Post
Rebekah
Rebekah
Australia Post
Casey K.Australia Post

Ok thanks Rebekah,

Please send me a private message with your full name, contact number and either the case number or tracking number for this item and we'll get it sorted out for you.

Luke A.

Luke A.

  • 4 reviews
  • 3 likes

Worse than useless!

published

They send my parcel back and forth around the country, just updating the expected delivery so they can keep saying that it is arriving on time. !?!?! Hire more staff and fix your mess Aus Post.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post
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Debi Slinger

Debi SlingerGreater Melbourne (Outer), VIC

  • 21 reviews
  • 16 likes

Doing the best they can in Covid-19 times

published

Ive had a number of parcels sent to me and with their tracking ability, I know how far they are away. That keeps my anxiety at bay, knwung they are held up in processing or even with the postal delivery person. It's a challenging time with Covid-19 and Australia Post are doing their best to get the job done without comprising the health of their staff.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Priscila L.Australia Post

*tear* that means a lot Debi, thank you for taking the time to leave us this compliment. These times are tough, especially for those in Melbourne but we're getting there!!

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Mick

MickSouth-Eastern Region, NSW

Left the parcel On the step

published

Little Parcelbox delivery.
The postie/delivery person couldn't be bothered to walk up stairs to the leave it by the front door instead left it on the 2nd step IN PLAIN SITE!!!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Michael M.Australia Post
Mick
Mick

Reply to PM Sent

Shirley

ShirleyHunter Region, NSW

  • 19 reviews
  • 22 likes

Fragile parcel damaged

published

If Australia Post treat all mail the way they treat parcels labelled fragile then goodness help us!

Glass items enclosed in this box that’s clearly marked Fragile !

The item took almost 2 weeks from Sydney to Cairns and this is the way it was received!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
5 comments
Australia Post
Ibne F.Australia Post
Shirley
Shirley

Hi there , do you have an email address that I can send photos to please. Thank you

Australia Post
Ibne F.Australia Post
Roasty

RoastyBrisbane

  • 3 reviews
  • 9 likes

Getting worse every day

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
J K.

J K.South East Queensland, QLD

  • 2 reviews
  • 2 likes

Consistently terrible

published

Have made 3 complaints in 7 weeks relating to postal service motor bike delivery driver for local area. Does not deliver parcels yet he has them on him, lost a registered letter, pre fills sorry you were not home and puts them in my letter box when I’m standing out the front of the house. Aus post website crashes when you lodge complaint- not handy at all. Ring local post office and they don’t want to know about it- told to ring 13 number even though website says report to post office

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
3 comments
Australia Post
Ibne F.Australia Post
J K.
J K.

Private message sent 6:43pm

Australia Post
Ibne F.Australia Post
nifco44

nifco44Sydney, NSW

  • 3 reviews
  • 3 likes

Terrible in every aspect

published

Reduced deliveries from daily to 3 times per week. When I was young it was 11 times per week, what we have now is a third world system but the upper managment is getting massive bonuses, what a joke!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
mick

mickGreater Melbourne (Outer), VIC

  • 2 reviews
  • 6 likes

would only use as a last resort

published

ordered 2 parcels from dandenong to werribee.
one week to get one parcel, still waiting on another.
should of just walked there picked the parcels up and walked back, funny that every other parcel service seems to working fine

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
2 comments
Australia Post
Ibne F.Australia Post
mick
mick
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trompfy

trompfyGreater Melbourne (Outer), VIC

  • 191 reviews
  • 60 likes

Late deliveries

published

I ordered a couple of Maxwell & Williams White Basic Soho Rim Dinner Sets, Stanley Rogers Acacia Black Knife Block 6 Piece Set Stainless Steel, Stanley Rogers Cambridge 30pc Cutlery Set and Stanley Rogers Albany 8pc Steak Knife Set Stainless Steel but it was delayed and they all came late so I wasn't happy.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Ibne F.Australia Post
Sam

SamGreater Melbourne (Metropolitan), VIC

Never deliver to the door

published

On numerous occasions, the status have shown "Attempted delivery but not one in attendance" when that is completely untrue!!!! Everytime, I have to go and collect it from the post office.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
3 comments
Australia Post
Ibne F.Australia Post
Sam
Sam

Sorry Ibne. It was my fault. I found out that our bell to the Unit is not ringing properly.

Australia Post
Ibne F.Australia Post
Kjo

KjoHunter Region, NSW

6 days so far to deliver a parcel 25 minutes from where parcel posted from

published

6 days, no updates online tracking only info is the post office received it 11.am Wednesday 5th August. Well yes I know they received it I posted it. No further updates although phone enquires tell me to use the drop down tracking information.....25 minutes away is the delivery postcode.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Michael M.Australia Post
Nathan S.

Nathan S.

  • 2 reviews
  • 1 like

What on earth is going on?!

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Jess

Jess

  • 2 reviews

Item did not move for one week

published

Im waiting on a package from Brisbane, tracking said it was in transit but only arived in Melbourne the following Friday. I understand there are delays but this is ridiculous.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Ibne F.Australia Post
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Victor Thorpe

Victor Thorpe

  • 2 reviews
  • 2 likes

Very slow delivery and bad service

published

We in Aust used to have one of the best postal services in the world now with very high paid excutives we have gone backwards and now have a third world service. It is no good blaming the virus as by now they should have overcome all that. We know that it is the excuse that the telecom, Banks and all big companys use but what excuse are they going to use when the virus is gone.

Please note the high paid excutives are not taking a paid cut but keep taking more. Why should it take two weeks or more to send a package from Sydney to Perth in this day and age

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
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GIO T.

GIO T.

  • 2 reviews
  • 1 like

tracking doesn't work 6 working days its been in the one spot. 2 messages not even a reply

published

no not sender
No it was due on the 26th of June 2020
still waiting on delivery
No to tracking its still in the same place 6 working day ago and still no movement

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Ibne F.Australia Post
Believeyoume

BelieveyoumeDarling Downs, QLD

  • 2 reviews
  • 4 likes

Unprofessional...

published

1st parcel i bought was worth 250$ and was left in the dirt in my front yard about 3 feet from the road after saying ill be home to sign for it.
2nd parcel was worth 90$ that was given to my neighbour who lives beside me which he later gave to me that day.
My 3rd parcel is valued at 30$, its been 10 days since order approved and no updates or anything. Called the courier and the sender (target) who were both really rude and could not tell me when my parcel is coming. Have since sent in a complaint through the ombudsmen.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
keegan.oneill1998

keegan.oneill1998Greater Melbourne (Inner), VIC

Delivery dates are lies.

published

Ordered a parcel two weeks ago from Sydney and is currently stuck at a Melbourne facility. Expected a delivery on the 29th (was in Melbourne at that time) and it’s currently the 8th of May and am yet to receive it, or any updates of it other then “in transit”. This virus is no excuse anymore when I work in a business receiving daily deliveries efficiently from other postal services.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Marina

Marina

  • 6 reviews
  • 4 likes

Didnt deliver and now wants to charge me

published

The mypost card said that delivery was on 24 April 2020. The item was supposed to be left as per instructions to sender. Now it says I have to pay an over the counter fee. Am not happy and will be using a courier next time.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Ibne F.Australia Post
jo C.

jo C.

  • 2 reviews

Delays but understandable

published

My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Questions & Answers

Ben N.

Ben N.asked

Domestic Parcel Post (Standard)

Please advise what is happening with the following item 88K516843501000935102. Tracking does not seem to update. Cheers

1 answer
Australia Post
Priscila L.Australia Post

Hi Ben,

It's normal not to see any scans whilst your parcel is moving across the country and you may not see another scan until it's in WA at the next sorting facility. Your parcel is estimated to arrive within eight business days so please allow until the 3rd December.

Have a lovely day!

Stuart

Stuartasked

Domestic Parcel Post (Standard)

I am expecting a delivery 333UF963879001000935002, but it has been "Received and ready for processing" since Monday 23 afternoon. Please advice when the delivery can start?

1 answer
Australia Post
Priscila L.Australia Post

Hi Stuart,

This one should have already started now and was estimated to arrive today but can't see any further scans since it was sent. Parcels between these postcodes should take up to four business days however it's no secret that there are delays in our network these days so I recommend allowing until Monday and if the scans don't update we can start an investigation for you.

Thanks

Coleen K.

Coleen K.asked

Domestic Parcel Post (Standard)

Hi there. I have post coming today suppose tobe and its still says its coming today its already 20:49
Can you please track it 2GLZ01981465

1 answer
Australia Post
Priscila L.Australia Post

Hi Coleen,

I can see you spoke to someone today about this and they assisted you. If you require any further assistance please let me know!

This page is monitored Monday - Friday and if you require an update sooner we recommend speaking to our Social Media Team on Facebook & Twitter that are available 24/7. Alternatively you can call us on 13 7678 (Mon - Fri) or live chat with someone - https://auspost.com.au/help-and-support

Get an answer from our members and Australia Post representatives

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