??!
1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 921 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • More
roycerolls

roycerollsGreenwood

  • 3 reviews
  • 1 like

Cut the crap

published

parcel received by Aus post and 4 days later tracking says "received and awaiting processing " Im supposed to write thirty words what else can I say about poor performance Corona virus being blamed for bad service
Pathetic

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
tim

tim

  • 2 reviews
  • 2 likes

What a joke!

published

Really wish they took the word Australia out of their name because the service they provide is not what I would call Australian anymore. Absolute garbage! 7 business days for a letter! days and days for a parcel to travel a few hundred klms, lost packages, packages delivered to wrong address and stolen. All of these things have happen to me in the last 4 MONTHS. Claiming its corona virus' fault! what crap! hire more people, do the job we pay you to do and do it better!! I'll tell it how it is!! Australia post sucks now!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Other Couriers
Previous
Zoom2u
Zoom2u
4.8
(659)
Dogtainers
Dogtainers
4.7
(536)
PACK & SEND
PACK & SEND
4.5
(4,286)
Parcelpoint
Parcelpoint
4.5
(2,866)
Next
Recent customer

Recent customerGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Poor management in deliver items and keeping client home safe, always left gate open after delivery. Pure lazy.

published

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Ariel

ArielMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

High cost, super slow delivery

published

Firstly, waiting 13 days for a parcel sending from VIC to SA ( ridiculous!). Secondly, I’ve been home all day to receive the parcel but the delivery guy just left a collection card without knocking the door. I have to walk to post office collect it myself after4:30pm. Informed this issue to local post office, the lady said : nothing I could do, I’m just a post office officer. (Of course, what can you do?) How could you guys increase postage/ delivery costs every year but unable to provide the basic service?! Disappointed!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
Australia Post
Casey K.Australia Post
Lily

LilyPerth, WA

  • 3 reviews
  • 2 likes

Negative star if i can rate, I will give it without any hesitation

published

Tried many times to tell them to call me out to collect the parcel, even contacted the support and they lodged the queries, however they just leave your parcel at the post office, never bother to contact you, always saying failed to access. i doubt ever they tried to deliver the parcel to your door. lodged complains, never get any feedback. terrible service, why it hasn't bankrupted yet.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post

Avoid if you want your package sooner rather than later.

published

Ordered 3 packages from the same post. Two went with Aus post and one went with startrack. Startrack arrived 2 days after I ordered. With auspost it's been almost a week and one is still interstate and the other is coming in 1-4 days from now. Terrible service, avoid if possible.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post
Mick

MickSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Useless service and thieves work for them

published

Auspost is useless and doesn’t respect anyone’s property
Drivers to lazy to actually deliver items instead just put card in box when recipient is home for delivery .
If something is lost it’s never their problem and they only offer compensation after you complain multiple times .
And if you’re lucky you might get $50 even when the item is worth $1000s
Always thought mail was a secure service but employees steal and nothing is done maybe they are all in it together to pay for their Cartier watch’s

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post

Zero Stars.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
janetw.53

janetw.53Illawarra, NSW

  • 7 reviews
  • 10 likes

Australia Post is driving me crazy

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
3 comments
janetw.53
janetw.53
Australia Post
Priscila L.Australia Post
janetw.53
janetw.53
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
LPC

LPCSydney, NSW

  • 3 reviews
  • 3 likes

Waste of time tracking, same details listed on Dec 5th still showing Dec 18th.

published

Posted 2 parcels from 2118 to 6285 on Dec 4th and tracking today Dec 18th shows following.
* most recent update - item processed at facility - SYDNEY SOUTHWEST NSW
* Delivery was expected Tue 15th - Thu 17th Dec.
Note now added.
* Your item has been delayed. Most items arrive within 5 days of the expected delivery date.
I posted a similar parcel to Japan on Dec 7th by standard economy post and it was delivered on Dec 16th.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
STs

STsPerth, WA

Outright lied & held in WH

published

In Welshpool > week & told lack of flights from Melb. Arr same day after call & real person lied. Glad to have item, but prefer honest truth. Excuses - it was a large item

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post
Tony A.

Tony A.Western District, VIC

Delivery delays are ridiculous

published

Frankly I'm over the time it takes Australia Post to deliver. The cost goes up and the performance goes down. Offering excuses like "greater than expected demand" dosn't cut it.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post
Michael B.

Michael B.Wide Bay-Burnett, QLD

Disgraceful Service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
5 comments
Australia Post
Casey K.Australia Post
Michael B.
Michael B.
Australia Post
Casey K.Australia Post
Wl1er

Wl1erSydney Surrounds, NSW

  • 2 reviews
  • 3 likes

Disgrace

published

Complete and utter disgrace, have never met anyone who's been satisfied with them. Have been holding onto various packages of mine locally and refuse to let me pick them up. I will be collecting a refund soon after my packages finally arrive.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
1 comment
Australia Post
Casey K.Australia Post

Hi there,

Sorry to hear you've been waiting a long time for your packages. It's sounds odd that they are being held locally, would you mind sharing your tracking numbers so I can see better what the issue is?

Other Couriers
Previous
Smart Send
Smart Send
4.1
(1,399)
Sendle
Sendle
4.0
(8,296)
comGateway
comGateway
4.3
(54)
Transdirect
Transdirect
3.5
(2,418)
Next
Dave5871

Dave5871Sydney, NSW

  • 3 reviews
  • 7 likes

Faster to walk

published

My last parcel took exactly 186 hours (just over a week) to travel 36km within metro Sydney.
Thats an average parcel speed of 0.2kph.... Walking speed is 4.0kph
The tracking system is useless. it gives no estimated delivery date worse it now gives no idea what city or even what state the parcel is located during the delivery cycle.
Overall terrible service, no wonder so many businesses use courier services these days.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Jakub

JakubMetropolitan Adelaide, SA

Almost 2 Weeks of Waiting

published

It has been 9 business days and my package from Sydney to Adelaide still hasn't arrived. All this talk about hiring extra 5000 people, 3000 extra vans on the road and extra sorting centres and still can't meet the extended 4 business day deadlines. Seriously unprofessional.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
2 comments
Australia Post
Priscila L.Australia Post
Jakub
Jakub
Ladyandthetiger

LadyandthetigerSouth East Queensland, QLD

  • 28 reviews
  • 20 likes

Usage increased 450%, service decreased by 1000%

published

A business which profited more from COVID19 than any other yet completely failed to increase service to meet demand. NBN, Aust Post, public healthcare, and Telstra, 3 essential services completely destroyed by the LNP

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Ace P.

Ace P.

  • 3 reviews
  • 5 likes

Absolute complete shambles !

published

Australia Post really needs to lift there game. Parcel delivery times are almost double what there were 12 months ago, and yes I understand COVID-19 has been an issue for them, but it shouldn’t prevent them tracking parcels in real time.
The tracking app is absolutely useless. Data is not recorded or updated at certain transit points, and I’ve even had delivery notifications days after the parcel was delivered.
It just a joke.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
5 comments
Australia Post
Priscila L.Australia Post
Ace P.
Ace P.
Ace P.
Ace P.
Bill

BillMelbourne

  • 24 reviews
  • 16 likes

Terrible and careless

published

Just received a tennis racquet yesterday. Thank goodness my wife was there when the delivery guy arrived. He was just about to throw the tennis racquet into the house like a newspaper when she explained we have a gate!!! He wasn't in uniform so suspect he was some form of contractor. Incompetent and rude. Shame on Aust post. We deserve better.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
4 comments
Australia Post
Priscila L.Australia Post
Australia Post
Priscila L.Australia Post

Hi Bill,

I recommend sending me a private message with the details requested and remove your comment as this is a public forum.

Bill
Bill

How do I dm you?

Ron

RonSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Can not believe companies still use them

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
2 comments
Australia Post
Casey K.Australia Post
Ron
Ron
Page 1 of 16
See all Australia Post reviews

Questions & Answers

Rose

Roseasked

Domestic Parcel Post (Standard)

Hi my registered mail has been marked delayed for few days.Can you please check when I can expect it as an important document in there.its coming from Perth to Qld
Im the receiver
RPP4463800094002295400608

No answers
Mike.X

Mike.Xasked

Domestic Parcel Post (Standard)

All parcels were delayed . All waiting to be processed for delivery. Mostly have been delayed over 1 month already. Pls let me know when they can be deliveried. Thank you.

99703553269401000840904
R332435017332550006120906
R632219017398827006120900
99703611710101004300904
99703594095001000840906
R329105017873313006120901
R537668007852903006120905

4 answers
Australia Post
Priscila L.Australia Post

Hi Mike,

All these parcels should have arrived by now and haven't. I can see cases have been logged for all these parcels, some cases were waiting for replies for and some are still in progress. Can you please tell me if you are the sender or receiver of these parcels?

Mike.X
Mike.X

Im receiver

Mike.X
Mike.X

Hi?

Omar S.

Omar S.asked

Domestic Parcel Post (Standard)

I want to know where my package is and when itll be delivered to me. i need it by tomorrow as im moving after that and its already delayed. the status is "delayed – waiting to be processed for delivery" and even though im in melbourne it was sent to Tasmania.

what is going on with my package and when should i get it ?

TRACKING NO. 33XJN1237297

1 answer
Australia Post
Priscila L.Australia Post

Hi Omar,

Happy to help! I can see this one was sent on the 5th and we estimating delivery for up to eight business days which is today! Again this is only an estimation and seems this one is caught up in a delay. I'm very sorry about this but it seems it may not arrive in time. Are you moving interstate or are you able to get the parcel after it arrives? It should be delivered to you by next Wednesday, or even sooner. The majority of delayed parcels turn up three days after the estimated delivery date. Again, I am sorry for the longer wait but I do hope it arrives soon.

Get an answer from our members and Australia Post representatives

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(659)
Dogtainers

Dogtainers

4.7
(536)
PACK & SEND

PACK & SEND

4.5
(4,286)
Parcelpoint

Parcelpoint

4.5
(2,866)
Jetpets

Jetpets

4.3
(659)
Big Post

Big Post

4.4
(136)
Interparcel

Interparcel

4.1
(1,986)
Smart Send

Smart Send

4.1
(1,399)
Sendle

Sendle

4.0
(8,296)
comGateway

comGateway

4.3
(54)
Transdirect

Transdirect

3.5
(2,418)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.