parcel received by Aus post and 4 days later tracking says "received and awaiting processing " Im supposed to write thirty words what else can I say about poor performance Corona virus being blamed for bad service
Pathetic

Really wish they took the word Australia out of their name because the service they provide is not what I would call Australian anymore. Absolute garbage! 7 business days for a letter! days and days for a parcel to travel a few hundred klms, lost packages, packages delivered to wrong address and stolen. All of these things have happen to me in the last 4 MONTHS. Claiming its corona virus' fault! what crap! hire more people, do the job we pay you to do and do it better!! I'll tell it how it is!! Australia post sucks now!

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Firstly, waiting 13 days for a parcel sending from VIC to SA ( ridiculous!). Secondly, I’ve been home all day to receive the parcel but the delivery guy just left a collection card without knocking the door. I have to walk to post office collect it myself after4:30pm. Informed this issue to local post office, the lady said : nothing I could do, I’m just a post office officer. (Of course, what can you do?) How could you guys increase postage/ delivery costs every year but unable to provide the basic service?! Disappointed!

Just received a tennis racquet yesterday. Thank goodness my wife was there when the delivery guy arrived. He was just about to throw the tennis racquet into the house like a newspaper when she explained we have a gate!!! He wasn't in uniform so suspect he was some form of contractor. Incompetent and rude. Shame on Aust post. We deserve better.

Received a delivery, opened it up and even though it was well packaged and secure, the delicate items were smashed into a million pieces. It looked like it had been dropped from a high height or someone had jumped on it. Aus post took 0 responsibility. No duty of care. And refused to even respond when requesting investigation.

They send my parcel back and forth around the country, just updating the expected delivery so they can keep saying that it is arriving on time. !?!?! Hire more staff and fix your mess Aus Post.

Ive had a number of parcels sent to me and with their tracking ability, I know how far they are away. That keeps my anxiety at bay, knwung they are held up in processing or even with the postal delivery person. It's a challenging time with Covid-19 and Australia Post are doing their best to get the job done without comprising the health of their staff.

Little Parcelbox delivery.
The postie/delivery person couldn't be bothered to walk up stairs to the leave it by the front door instead left it on the 2nd step IN PLAIN SITE!!!!

Have made 3 complaints in 7 weeks relating to postal service motor bike delivery driver for local area. Does not deliver parcels yet he has them on him, lost a registered letter, pre fills sorry you were not home and puts them in my letter box when I’m standing out the front of the house. Aus post website crashes when you lodge complaint- not handy at all. Ring local post office and they don’t want to know about it- told to ring 13 number even though website says report to post office

Reduced deliveries from daily to 3 times per week. When I was young it was 11 times per week, what we have now is a third world system but the upper managment is getting massive bonuses, what a joke!

ordered 2 parcels from dandenong to werribee.
one week to get one parcel, still waiting on another.
should of just walked there picked the parcels up and walked back, funny that every other parcel service seems to working fine

I ordered a couple of Maxwell & Williams White Basic Soho Rim Dinner Sets, Stanley Rogers Acacia Black Knife Block 6 Piece Set Stainless Steel, Stanley Rogers Cambridge 30pc Cutlery Set and Stanley Rogers Albany 8pc Steak Knife Set Stainless Steel but it was delayed and they all came late so I wasn't happy.

On numerous occasions, the status have shown "Attempted delivery but not one in attendance" when that is completely untrue!!!! Everytime, I have to go and collect it from the post office.

Im waiting on a package from Brisbane, tracking said it was in transit but only arived in Melbourne the following Friday. I understand there are delays but this is ridiculous.

We in Aust used to have one of the best postal services in the world now with very high paid excutives we have gone backwards and now have a third world service. It is no good blaming the virus as by now they should have overcome all that. We know that it is the excuse that the telecom, Banks and all big companys use but what excuse are they going to use when the virus is gone.

Please note the high paid excutives are not taking a paid cut but keep taking more. Why should it take two weeks or more to send a package from Sydney to Perth in this day and age

no not sender
No it was due on the 26th of June 2020
still waiting on delivery
No to tracking its still in the same place 6 working day ago and still no movement