theres been multiplw times i dont recieve delivery notices until my stuff gets sent back and i lose my item. they have also thrown expensive and delicate work equipment over my fence repeatedly, i sh*t you not. i am disabled and work from home. when they stuff up with my equipment i lose money from missed work. i just cant rely in this kind of garbo for my livelihood.

on a side note gladys from their twitter needs to pull her head in because i dont think sassing aussie customers with genuine concerns is the look auspost is going for- unless they are? wouldnt be surprised

I don't know the postie but he has something agents my letter box he can't put it in right ?
Wet mail damaged mail mail can not be retrieved from the letter box with out been damage .............

Poor handling of delivery and slow in delivery. Often left gate open and too lazy to wait for a minute for someone to get the door and "run" away. Damaged my gate and this time today again left gate open. Very irresponsible. Customer service is poorly managed despite multiple concern raised for the above. Better use Sendel, cheap and fast even delivers during weekends with way much cheaper rates. Australia post is unreliable.

Received a delivery, opened it up and even though it was well packaged and secure, the delicate items were smashed into a million pieces. It looked like it had been dropped from a high height or someone had jumped on it. Aus post took 0 responsibility. No duty of care. And refused to even respond when requesting investigation.

If Australia Post treat all mail the way they treat parcels labelled fragile then goodness help us!

Glass items enclosed in this box that’s clearly marked Fragile !

The item took almost 2 weeks from Sydney to Cairns and this is the way it was received!

I understand post is delayed with COVID-19, but when I can get a parcel from the USA in 4 days but can not seem to get Australia Post to keep a parcel in the correct state, it is hard not to judge the inefficiency of our national postal service. On 24 August, Australia Post was handed a parcel in Mt Gambier. This parcel made it to Qld on 30 August into the Redbank facility, which is only a few minutes from its final destination. It sat there awaiting Auspost to complete the last part of the journey, however I discovered today that the parcel ha...

Some drivers are good, others lazy and just throw your parcel over the fence - and yes I have heard my new bone china cups smash as they did it. I also often get packages for other addresses left at my door.

We send hundreds of parcels per week domestically and internationally. Domestically we use Parcel Post barcode stickers to track our parcels. When we stick this bar code on the parcel, this number is sent to the buyer for them to track. Only two staff at a local post office know how to scan the barcodes and then print the white sticker with the price and the same number as this is linked to Mypost. I went to four post offices around the Fremantle today and none of the staff had a clue to process these parcels. I even had one staff member ask me...

Australia post have destroyed valuable chemicals i have had sent to my farm on multiple occasions now and refuse even to offer an apology. When i rang to enquire and speak to someone i was abused and told to "find someone else next time", after which she simply hung up.

Bought my Sony Headphones valued at $499 Model Wh-1000xm3. Then our Postman arrives, doesn't even have the courtesy to ring the bell or place it at the door and ring.

No... He drop kicks my parcel.... BRAVO, to the filthy poor excuse of a human delivering my parcel in such a safe manner. Inside my headphone box is damaged but luckily the headphones seem to work, lifetime of the product may have been reduced from the shock.

Proof Star Track/Australia Post arriving - https://v637g.app.goo.gl/QnWJkYkBbh8ZazKo7
or https://youtu.be/JIv6mdpLips ...

Absolutely horrible, two days I have been home for my delivery awaiting in the lounge that is right next to the front door and two days I have not had one knock at my door just a message regarding to go and pick up a parcel that had been delivered but no one was home, I now don't have time to go and pick up my presents for Mother's Day, that is ridiculous how lazy can you be

My package was late afternoon and in a drenched condition, product was wet aswell. I was not given information about when my product would arrive, I was asked how and where I would like it delivered.