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Australia Post Domestic Parcel Post (Standard)
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- 2 reviews
- 1 like
Posted with tracking number on 23 April in Queensland registered in Perth Western Australia of all places on 1 March (day which was supposed to be delivered to moi) didn't get to Sydney till the 4 March delivered 5 March, thankfully it arrived but why send mail to the totally opposite side if this ‘Great Southern Land’ that doesn’t make fiscal sense
I understand Covid-19 is having an impact on delivery times, but I wish delivery time estimates felt less like absolute guesswork. If I order today will I get my package within a week? Two? Three? Australia Post has often been on the slow side in recent years, now a package might arrive in a time frame no different to pre-Covid, or it might take so long to arrive you'll be wondering if its been redirected to be sorted on the moon.
My latest order - to be sent from Melbourne, Vic to Bathurst, NSW - was placed on the 28th Jan, early in the day t...
Read moreo take advantage of the "post before x time for guaranteed same day dispatch". The seller did indeed provide the tracking information and confirmation it'd been sent same day. Then no sign of motion in tracking until the 1st Feb. I've seen it take longer, so not too bad I guess. It proceeds to show the usual "in transit to next facility" to Sydney. Cut to today, the 3rd Feb and it's been processed in Sydney and is now "in transit to next facility" in Queensland for some reason, so moving further away from where it's due to be delivered. Its estimated delivery date is now Sun 14th Feb. While it will probably end up arriving sooner it also wouldn't surprise if a simple interstate delivery did manage to take over 2 weeks to arrive as I've experienced that more than once in recent months. Thankfully it's nothing terribly urgent, but the frequently large differences in delivery times package to package are irritating.
Hey Tobias,
Most interstate deliveries between the Eastern states are taking up to around a week at the moment. South Australia has recently been experiencing some longer delivery times as well as Western Australia and the Northern Territory....
Read more I'm sorry to hear a lot of your deliveries have been taking a couple of weeks or more. I'd definitely like to take a look at your current parcel as it does sound odd that it's heading up to Queensland. Please send me a private message with the tracking number and the full address so that I can look into what is going on. -Casey
- 4 reviews
- 3 likes
Been checking my app for my delivery 10 times a day, up until 1pm today it showed it's in Welshpool WA.
All of a sudden at 2:30pm I get an email saying it's coming today!?
Check the app again, and it shows it was updated at 7am this morning...nope I checked a hundred times today from 6am onwards.
Been home all day, and it still says onboard for delivery...ok cool.
Go outside to find I've been carded. But the tracking hasn't even shown attempted delivery.
...
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- 2 reviews
Im waiting on a package from Brisbane, tracking said it was in transit but only arived in Melbourne the following Friday. I understand there are delays but this is ridiculous.
Hi Jess
Kindly provide the tracking no & the destination post code so that I can check further and get back to you....
Read more Regards Ibne
- 15 reviews
- 9 likes
I recently posted a mug to a friend as a gift. The postage on it cost $9.20. Personally I find that way over priced. I order a lot of goods from online and most other countries offer much cheaper and more reliable services. I just don't understand how Australia post can continue to increase its prices yet the service, speed, and methods haven't improved in the past 20 years.
Would I RECOMMEND Them? NO.
Hi James,
I'm sorry to hear that the price for sending a mug came to a shock to you. This is the standard price for small items though I know it may be more than you had expected. The cost to send yo...
Read moreur item is a true reflections of the costs it is to provide that service. Where did you send it to?
I bought a dress online. And the parcel has been received by the aupost on Tuesday. After that, no tracking information has been updated at all!!! what is the problem
Hi Kristen,
I'm hoping there is no issue just maybe caught up in a delay as we've had our busiest week ever in history and will be busier this week. What's the tracking number?...
Read more Priscila
So I ordered an item late last week via parcel post, Australia post's ETA from Victoria to NSW was following Wednesday, it seemed more then reasonable to me since I was in no rush. Box Hill South received it on the 8/11/19 according to tracking.
While I understand Christmas is on it's way, I find it Crazy that the original ETA for delivery was 13/11/19 and in that time frame it's only moved from "Box hill South Vic" to the "Melbourne Sorting Facility" and still showing as sitting there today. New ETA is next Monday 18/11/19, maybe by then it will have arrived in the Sydney sorting facility by then LOL!
Learn from my mistake and just pay for express post regardless of how much you don't need it.
Hi Jessica,
Sorry for the wait with your parcel and do hope it's out for delivery today! What's the tracking number? Your parcel will show you an update once it's arrived at the next point so even t...
Read morehough it might seem like it's sitting there, that's definitely not the case and parcels are always on the move, you just won't see another scan until it's at the sorting facility in NSW or at your local Delivery Centre. Express is a great service if you do need your parcel to arrive by a certain date.
Aus Post taking 5 days to deliver from Heidelberg West to Melbourne 3000
My parcel estimated date was 17th of July then got delayed which I understand but I still haven’t got any tracking after the 16th which says it was in Thomastown. How long does it take!
Definitely not that long, can indicate an issue through the processing facilities or a delay we need to investigate. I've sent you a private message so we can look into this for you.
~ Mikey
Questions & Answers
Hi AuPost,
My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen
Hi Lei,
We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.
I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.
-Casey
The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney
Thanks Lei,
It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.
If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.
Hello,
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
Thanks,J
Hey Jason,
I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.
- Cat
I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425
Can't help you Damon, sorry. Try waiting for it.
Hi Damon,
I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.
Alice
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Hi K,
I'm glad it did arrive but I understand your confusion with why it went to Perth. Can you please share the tracking number with me? Sometimes if a sorting facility has reached capacity your par...
Read morecel may have to be sent to another one to avoid causing a backlog or it may have been accidentally missorted by the machines.