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Australia Post Domestic Parcel Post (Standard)
jo C.
- 2 reviews
- Domestic Parcel Post (Standard)
- Verified customer
Delays but understandable
My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.
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Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.
Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.
Updated, after getting late packages delivered on a Sunday I realize they are trying their best.
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Romeo
- 7 reviews
- 6 likes
Spot on service
My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.
3 comments
Craigieburn north
Ibne F.Australia Post
Hi Romeo, thanks for this. I've passed this wonderful feedback to the Team Craigieburn North LPO. Have a nice weekend :)
Regards
Ibne
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LizSouth East Queensland, QLD
- 4 reviews
- 2 likes
Great service
Issues with auspost website recognising my tracking number, which is worrisome. But a call to their customer service cleared things up very quickly. Grateful for the help, hope they can improve the website as there was no reason the number could not work.
1 comment
Sami M.Australia Post
Hey Liz,
It's not great to hear that you had issues tracking number item on our website. I've sent you a message so I can take a look to see if I can work out why this wasn't showing on our website and get that addressed if need be. ... Read more
I'm glad to hear that you have a great experience with our customer service team over the phone. ~SamiSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Roseasked
Hi my registered mail has been marked delayed for few days.Can you please check when I can expect it as an important document in there.its coming from Perth to Qld
Im the receiver
RPP4463800094002295400608
No answers
Mike.Xasked
All parcels were delayed . All waiting to be processed for delivery. Mostly have been delayed over 1 month already. Pls let me know when they can be deliveried. Thank you.
99703553269401000840904
R332435017332550006120906
R632219017398827006120900
99703611710101004300904
99703594095001000840906
R329105017873313006120901
R537668007852903006120905
4 answers
Priscila L.Australia Post
Hi Mike,
All these parcels should have arrived by now and haven't. I can see cases have been logged for all these parcels, some cases were waiting for replies for and some are still in progress. Can you please tell me if you are the sender or receiver of these parcels?
Im receiver
Hi？
Omar S.asked
I want to know where my package is and when itll be delivered to me. i need it by tomorrow as im moving after that and its already delayed. the status is "delayed – waiting to be processed for delivery" and even though im in melbourne it was sent to Tasmania.
what is going on with my package and when should i get it ?
TRACKING NO. 33XJN1237297
1 answer
Priscila L.Australia Post
Hi Omar,
Happy to help! I can see this one was sent on the 5th and we estimating delivery for up to eight business days which is today! Again this is only an estimation and seems this one is caught up in a delay. I'm very sorry about this but it seems it may not arrive in time. Are you moving interstate or are you able to get the parcel after it arrives? It should be delivered to you by next Wednesday, or even sooner. The majority of delayed parcels turn up three days after the estimated delivery date. Again, I am sorry for the longer wait but I do hope it arrives soon.
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Ibne F.Australia Post
Hi Romeo, great to hear this. If you kindly send me the post shop name & location & your details (full name, email/ph no), I will pass this wonderful feedback to the right team i.e the Post Shop :)
Regards
Ibne