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Australia Post Domestic Parcel Post (Standard)
Reviews
RESOLVED EXCELLENTLY! Out for delivery then in transit again!
Did a fantastic job when queried as to why parcel was out for delivery then in transit again. Was given excellent service and allowed me to pick up parcel from Depo
Thanks this was resolved excellently by your customer service team. Excellent service!
- 2 reviews
My delivery was expected on Monday the 27th April but it's only just arrived today (30th).
I can understand there are delays currently due to the increased amount of mail and parcels being sent due to the current isolation rules.
However I do believe Australia post should have found ways and adapted quicker to the situation.
Updated - my opinion has changed after receiving late packages on Sunday. This shows they are trying their best.
Have ordered a number of packages online to try and avoid going to the stores. All packages ridiculously slow. Over 2 weeks to go from Brisbane to Perth. Some were ordered a week ago and still havent moved.
Updated, after getting late packages delivered on a Sunday I realize they are trying their best.
Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers
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- 7 reviews
- 2 likes
My local auspost are the best people to deal
With. Always with smile and I think its a family business as they are very helpful. Helped me without frowning and making faces.
Hi Romeo, great to hear this. If you kindly send me the post shop name & location & your details (full name, email/ph no), I will pass this wonderful feedback to the right team i.e the Post Shop :)
Regards
Ibne
Craigieburn north
Hi Romeo, thanks for this. I've passed this wonderful feedback to the Team Craigieburn North LPO. Have a nice weekend :)
Regards
Ibne
- 4 reviews
- 2 likes
Issues with auspost website recognising my tracking number, which is worrisome. But a call to their customer service cleared things up very quickly. Grateful for the help, hope they can improve the website as there was no reason the number could not work.
Hey Liz,
It's not great to hear that you had issues tracking number item on our website. I've sent you a message so I can take a look to see if I can work out why this wasn't showing on our website and get that addressed if need be. ...
Read more I'm glad to hear that you have a great experience with our customer service team over the phone. ~SamiQuestions & Answers
Hi AuPost,
My track number is 33D9A222321701000935005. The status of my parcel is stuck on Its being prepared. The sender said the item has been picked up yesterday morning. I’d like to know when will the status be updated. I am worried that the parcel is lost or stolen
Hi Lei,
We'd normally expect to see a tracking update once it has been picked up. Are you sure it's been picked up by us or could it be that your sender is actually shipping this from overseas with a different carrier before it gets lodged with us? That's a pretty common arrangement these days.
I'd recommend getting back in touch with your sender and asking them to contact us so that we can confirm the parcel has been posted with us and look into why there is no tracking event to advise this if that is the case.
-Casey
The send confirmed the item has been picked up by staff from Australia Post in Tuesday morning, 15/06/2021. And it’s domestic parcel from Sydney
Thanks Lei,
It's definitely odd not to see that on the tracking. Also, the return address on the parcel is in Victoria and the shipping information has been submitted to us in Melbourne at the Mount Waverley Business Hub.
If it was being posted from Sydney though, delivery to your location would be expected tomorrow or Monday. If you don't receive it by then and there still aren't any tracking updates, please ask your sender to contact us.
Hello,
Receiver .Parcel R460808003427195 showing as delivered 15/6. 2.51pm . Parcel not received.
Not found. Was home at the time. Not in post box or in safe space.
Thanks,J
Hey Jason,
I'm sorry to hear this. We'll need to get an investigation started, so please give us a call on 13 13 18 or reach out on Facebook or Twitter.
- Cat
I have a parcel that's been stuck on "in transit" for a couple days now that just got updated to "waiting to be processed for delivery. Does this mean that it's no longer stuck in transit, or is it an automated response to being delayed?
2AP2873425
Can't help you Damon, sorry. Try waiting for it.
Hi Damon,
I can see why you'd be confused! Looking at the scans we have it looks like the parcel arrived at the delivery centre on Tuesday, so should have gone out for delivery yesterday. While it will likely go out today, we can open an investigation with the delivery centre to confirm this if you want. Just send us the parcel and tracking details via Facebook PM or give us a call on 13 13 18.
Alice
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Goods delivered were up to spec and quality!
Great consistent delivery once again from Sendle
Truely wonderful stuff
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4.8(714)Dogtainers
4.7(665)PACK & SEND
4.5(4,937)Parcelpoint
4.5(3,059)Parcel2Courier.com
4.7(134)
Goods delivered were up to spec and quality!
Great consistent delivery once again from Sendle
Truely wonderful stuff
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Hi there,
It's definitely odd that this wasn't delivered after being taken out for delivery yesterday. This is something we do need to follow up with your delivery team just in case there is a proble...
Read morem with the address label or something like that preventing delivery.