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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,633 reviews · View Statistics
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Jackie
JackieNorth Queensland, QLD
  • 3 reviews
  • 2 likes

Box was extremely damaged & Worker pretended to throw the box at me

published

Package was delivered in a timely manner but I could not track my item. Box was extremely damaged & Worker pretended to throw the box at me and laughed. Very unprofessional

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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oakchair123
oakchair123Wide Bay-Burnett, QLD

Little Disappointed...

published

I have ordered vinyls from auspost before, but this time was just shocking. This fragile item was left in an unsafe, and ridiculous place (left me looking for a good 10 minutes) thought someone had taken it... was shoved under a gate, which is very susceptible to dirt and weather. Another vinyl came the week after, and after another failed attempt to get it in the same spot as before, it was thrown on the front porch. Lucky JB-HiFi packages them well but am quite upset with the handling of these items

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Australia Post
Cat P.Australia PostSend a private message
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mamaluchka47
mamaluchka47Sydney, NSW
  • 27 reviews
  • 11 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia PostSend a private message
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia PostSend a private message
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Kay Jay
Kay JayGreater Melbourne (Outer), VIC
  • 5 reviews

Delivery drivers are not wearing their masks correctly

published

On three separate occasions, delivery drivers have not been wearing their masks correctly.
1) Nose uncovered
2) Nose and mouth uncovered
3) Nose uncovered

This is just not good enough. This has been reported but I doubt anything has been done.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Kay Jay
Kay Jay

You are right in that it's not a good enough excuse. A mask that moves around to the point of not being on someone's face at all, is just a lack of care. The reference number(s) are 36224607 & 36056845.

Australia Post
Priscila L.Australia PostSend a private message
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Julie
JulieSydney, NSW
  • 14 reviews
  • 13 likes

Repetitive disorganised service

published

Most of my experiences with Australia Post have generally been good but unfortunately there's one post office I seem to be having repetitive disorganised service from. I get emails through the Aus Post app to say my parcels have arrived and awaiting collection, yet when go to the St Leonards post office, my parcels are no-where to be found. Huge waste of my time and I think Australia Post should make it up to me by personally delivering these misplaced parcels to me when they're found rather than making me have to go back and line up again. Its poor form.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Australia Post
Ibne F.Australia PostSend a private message
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Xeronos H.
Xeronos H.Sydney, NSW
  • 3 reviews

Didn't wait for answering the intercom

published

I had a delivery for a blender and the delivery person gave less than a 5 sec ring on the intercom. Was in my bed, jumped up and went to answer the intercom, the ring ended before I reached the door. Had to pick it up but the goods arrived safely.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Priscila L.Australia PostSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Princess
Princessasked
Domestic Parcel Post (Standard)

Can lost parcel found out? Like after some time you found out parcel from somewhere like warehouse then can you deliver it?

No answers
FGS
FGSasked
Domestic Parcel Post (Standard)

Always seem to be long delays. Covid has well and truly died now and you would think the business would have enough knowledge by now on how to execute scenario planning regardless. They don't even bother with excuses anymore. It just seems to sit at 'received for processing for days before moving to the next state for yet more (eventual) processing. The so-called on time (7 days) gets changed to just say 'updated' with an extra week added on and no further information. Surely there is a more efficient way to manage the postal service by now. Why do Aus Post execs get so much for doing so little. So much wastage ...

1 answer
Jay V.
Jay V.

Yeah I have a similar thing from mount waverly aust post.

Fang-Ling K.
Fang-Ling K.asked
Domestic Parcel Post (Standard)

The info shows Incorrectly sorted and forwarder to correct location. Actually, it arrived at the post office 3km away from my house last night and is now being sent back to the city (about 52km away). This means it will arrive with a delay of at least three days. Can I trouble you to make sure it doesn't get sent to further? No. AMQ575008301000935001

1 answer
Jase
Jase

No, you may not. We are nothing to them. Bow down and accept your fate :)

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Australia Post Domestic Parcel Post (Standard)

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