Reviewer Photos & Videos
Open cardboard tube
2 packages were sent at the same time from the same post office to travel across Melbourne to the same address. The cardboard tube arrived 11 days after the 1st delivery. It was totally unacceptable that the tube was completely open at one end. The packing tape looked to be neatly cut away to remove the cover. Fortunately the craft materials remained wedged inside-just- and thankfully were not of interest to anyone else.
Australia Post have been superior to other courier services and have great update communication. They are also easily contactable and responsive. This is important especially during these times when delays occur due to covid disruptions. Keeping up the good work Australia Post!
Australian Post total fail!
I have the Australian Post App and can see my delivery sitting in Australian Post depot for 4 days still no movement! Not very good for one of our major postal services! WHAT A FAIL AUSTRALIA POST!
Parcel stays in the Processing Centres, not cleared
The parcel reached Sydney South West Processing sender on 14th and for the next 3days there is no movement of the parcel. How can a parcel stays in one place for 3 days and believe it will be cleared soon.
A box of beer was missing in transit, but Australia post has recovered it and delivered it.
Purchased a box of beer from CUB on ebay three weeks ago, seller despatched my order very quickly. but the whole box was missing in transit.
It took more than one month for Australia post to recover it, it's very unpleasant experiences, but it's finally delivered.
Australia post deliveries are slow, but I have to admit, the delivery system is reliable.
Hi, I had a parcel that should come today 2 sept 2021. could I have an update with my parcel 34LR3690613001000935003 please? The tracking said that it came to my house last Saturday 28 August and it said no one in attendance. I'm in lockdown and did not go anywhere during that day. Now the status is transit in Bonner since last Saturday 28 August. I hope the parcel come soon my kid looking forward with that.
Absolutely horrible service. I purchased something using DHL last week from Japan and was able to receive it within 2 working days (even earlier than the expected delivery date) Yet I payed for an Auspost product even earlier and it hasn't even been scanned! The item was purchased within metro Sydney too, so not even that far from me, yet their postal services are still incompetent as usual. Use an alternative carrier if possible.
Loved receiving this
This parcel showed up 3 days late looking like this. The box was trampled I’m not even surprised it showed up like this, it’s aus post. Obviously staff have no care for others belongings. Thanks so much for your great work.
Terrible service with difficult to access customer service
Said they had attempted delivery when they hadn't. At home all day waiting for parcel that Australia Post said was to be delivered that day. At the end of the day got an email saying they attempted delivery but no one was home. A blatant lie. No one came to our door. It was raining so I suspect the driver didn't want to get out of the vehicle. Very difficult to get customer service. Then they couldn't do anything anyway. Was delivered the next day. Extremely frustrating.
Tracking updates are meaningless nonsense
Small parcel from Sydney to Bendigo;
Spent days at Sydney depot, then tracking advised me 6 days ago
‘Received by Australia Post for transportation to processing facility‘ in Adelaide!
What in heavens name does that actually mean anyway???
Since then, NOTHING!
Why send a package for Bendigo to South Australia?
I recently received a package from England to Bendigo in 5 days, with DHL so it can be done!
Postman goes above and beyond to help
i just wanted to say thank you to the postman who delivers my parcels. I have mobility issues and he always leaves the parcels as near as possible to the door, but yesterday he left the latest delivery, plus the one I was still unpacking from 2 weeks ago (it had heavy stuff) and a delivery from Saturday, all at the door waiting for me to open it.
Thank you very much, i really appreciated the effort.
No attempt of delivery, we're on lockdown and I'm desperately need my medicine
I ordered some medications online from the chemist to be delivered to my home address in Campbelltown NSW, but received a notification from Australia Post telling me no one was home and to collect it from LPO. I was definitely at home (I'm sick, that's why I need the parcel to be delivered to my home address), and I've got CCTV recording showing no one came at all, and I have in-house cameras to proof that I was at home at that time. I'm so desperate to get my medicine but I don't think it would be sensible for me to collect it from LPO during ...full lockdown and in this pandemic. Australia Post postie clearly did NOT complete their service properly, skipping delivery, yet charging the delivery and now they try to make an outbreak in my local LPO for suggesting me to come in person to collect the medicine.
my parcel are lost AGIAN!
I've ordered stuffs from Target with the tracking numbers above. ALL OF THEM are delayed and have been stuck in Brisbane somewhere since the 5th of August.
I just don't understand why my parcel get lost all the time.
Parcel gone to wrong Facility in NT
Had parcel sent from Sydney last week and was in Transit to my state of SA, Adelaide facility on Thursday last week.
Tracking no. 34BRB521158201000930806
Now tracking says it's in NT instead. I don't know why this had happened as it was on it's way to be delivered to me here in SA. Think it has gone to the wrong post office/facility. Don't know what's up with Australia Post lately but it is not good that parcels are on there way and then they get sent to wrong place.
Here we go again
Well, here we go again. This is the second time in recent weeks that, for some reason, my parcel reaches its destination sorting centre and there it sits for days
Questions & Answers
Hi my parcel 33XJM455964301000931508 now indicates that its Held at facility - In transit redirection. What does this mean? I haven't redirected my parcel can you provide me with some information
Iv been waiting 6 and half months now for a parcel it arrived in melb and now it's saying pending tracking is Lg835546500gb. How long till it arrives or is it lost thanks mat.
Can anyone tell me how to ship an aerosol product, every courier or aust post website I go on say they don’t handle aerosol as they come under dangerous good.
There must be a way help please
Get an answer from our members and Australia Post representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.