1 photo
Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,243 reviews · View Statistics
Listing monitored by Australia Post

Reviews

3.3
50 reviews
Previous
Next
Elle
ElleAustralian Capital Territory
  • 2 reviews
  • 1 like

Delays are not acceptable

published

I have had several parcels not moving. This is so frustrating when the shops aren’t open when you’re in another extended lockdown.
The delays are not acceptable.
1 of my parcels is a gift for my Dads birthday this month.
It’s been sitting for 6 days with Myer and hasn’t been collected. Can someone please tell me when this item will move as I need asap.
The tracking number is 34bf7130210601000935005

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Mikey Le
Mikey LePerth, WA
  • 3 reviews
  • 2 likes

Parcel lost in transit and not 100% compensated

published

Worst service ever. I did my job to send out a parcel to the eastern state and it got lost in transit. They didn't compensate me the full amount because I didn't get extra cover on the parcel. I understand about it. However, the parcel I sent out had tracking and signature on delivery and even my return address on it, and still they lost in for over a month, yet they can't return the parcel back to me. Seriously, bad job Australia Post.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Alice F.Australia Post

Other Couriers

 
 

0.0
(1,234)
Jenniferlaw61
Jenniferlaw61Sydney, NSW
  • 14 reviews
  • 3 likes

Postman goes above and beyond to help

published

Hello,
i just wanted to say thank you to the postman who delivers my parcels. I have mobility issues and he always leaves the parcels as near as possible to the door, but yesterday he left the latest delivery, plus the one I was still unpacking from 2 weeks ago (it had heavy stuff) and a delivery from Saturday, all at the door waiting for me to open it.

Thank you very much, i really appreciated the effort.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Rami
RamiMetropolitan Adelaide, SA
  • 3 reviews

Great service considering Covid19 restrictions

published

For the last 5 parcels I received, the service was excellent. I just received a parcel this week and it came one day earlier than the expected time. However, for international parcels, they take longer processing time after they're arrived in Australia.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Mel B
Mel BCentral Queensland, QLD
  • 3 reviews

Great Service

published

I received a package from Australia Post today. It came quicker than expected which was a nice surprise. My package was in good condition and the delivery man was very polite and friendly. The service from Australia Post is always very good and I highly recommend them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Dave
DaveSoutheast, SA
  • 2 reviews
  • 2 likes

Receiving and Sending parcels great service.

published

Receiving parcels, I always get an SMS/email keeping me informed and the driver is always courteous.
Sending parcels, purchase labels online and then the drop them off at my local post office or in a post box.
Parcels always arrive on time and in good condition.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post
Moana
MoanaHamilton valley
  • 8 reviews
  • 6 likes

They left my parcel at an unoccupied adress, not happy Jan!

published

I was waiting on 3 packages, the first two were delivered to the local post office. The third went missing, then I get a call from the delivery driver telling me he had dropped off the parcel at an old adress and he thought he would call me because the house was empty and he thought it was odd. I told him I did not live at that adress anymore and I had updated my details which would have updated with Australia Post as I had already received 2 packages. He said I better find a way to pick it up at the old adress as it was after his knock off time and he could not go back. I rushed to the old adress but it was gone! Not happy.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Cat P.Australia Post
Moana
Moana
Australia Post
Casey K.Australia Post
Mel
Mel
  • 2 reviews

Outstanding service

published

Easy online postage where I can purchase post labels ,print them out and get them picked up or just put them in postbox makes my life easier. Always great service

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Cat P.Australia Post

Other Couriers

 
 

0.0
(1,234)

Failed to transfer to other branch, now returned to sender without any warning

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Cat P.Australia Post
Nat
Nat
Australia Post
Cat P.Australia Post
Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
Riri
RiriSydney, NSW

Did not receive my package. Australia Post has not contacted me back about it.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Casey K.Australia Post
Riri
Riri

Delivery Postcode: 2220
Tracking Number: R245227033277754

Australia Post
Cat P.Australia Post
Gh M
Gh MSydney, NSW
  • 5 reviews
  • 1 like

Superior reliable delivery service.

published

With receiving many packages from different companies,Auspost stands out from the rest.Prompt, professional, friendly & reliable delivery,communications & tracking service. Thank you Australia Post for the endless parcels received on time and in perfect conditions.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post

Other Couriers

 
 

0.0
(1,234)
Ibolya M.
Ibolya M.
  • 2 reviews
  • 2 likes

Nothing is perfect especially the Australian Post!

published

Was posted than sent back, now is posted again where am I going to get it God knows. It's slower than a donkey. The postal service is horrible. Now that everything has to be posted there should be more postal places than just the Australian post, or F the whole system.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia Post

Hi Ibolya,

Sorry to hear you're having trouble receiving something in the post. Please share the tracking number and your delivery postcode if you'd like me to take a closer look.

Ibolya M.
Ibolya M.

Just a few days age I've sent a parcel to Hungary, paid $36.00 for it now it came back to me !!!! WHAT THE HELL IS GOING ON WITH AUSTRALIA POST. SACK THEM ALL!!!

Ibolya M.
Ibolya M.

30 years ago it was trustworthy, reliable, NOW IT IS A MESS.

Couriers

Find out how Australia Post Domestic Parcel Post (Standard) compares to other Couriers

Know better, choose better.

Compare all
mamaluchka47
mamaluchka47Sydney, NSW
  • 22 reviews
  • 8 likes

Are the postal delivery personnel the laziest bunch or what? Fully supported by Australia Post!

published

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
mamaluchka47
mamaluchka47
Australia Post
Casey K.Australia Post
Kirsty
Kirsty
  • 2 reviews
  • 1 like

Love Australia Post

published

I have never had an issue with Australia Post. Our post man (yes, he is a man) is excellent, he goes out of his way to deliver parcels in a safe place and places items in a plastic bag when it's raining. I can't understand why so many people have so many negative things to say. I just received a parcel on Wednesday in WA sent from VIC on Monday and Tuesday was a public holiday. Outstanding work!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Kirsty
Kirsty

Hi Casey, the most recent tracking number is 33UP80100181. I hope you can find the details and let the postie know. Thanks :) Kirsty

Australia Post
Priscila L.Australia Post

Just for privacy reasons, if you can send us your full name, email, and phone in a private message we can pass feedback on for you :)

It's 5 coz the local delivery guy

published

Using Auspost I've noticed an online purchase will arrive faster comparative to individual customer parcel post. Depending who you buy through will help determine delivery speed. I found Amazon fastest, then eBay and small business about on par. Muchos respectos for the local driver in my area, he kills it.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Australia Post
Casey K.Australia Post
Page 1 of 2
See all Australia Post reviews

Questions & Answers

Candice S.
Candice S.asked
Domestic Parcel Post (Standard)

Could someone please shed some light on what it means by delayed- waiting to be processed for delivery
The contents of this package is what keeps food on the table for my kids.

1 answer
Mikesnewcar
Mikesnewcar

From what I figured out from multiple late packages (some still in the Auspost network), It is a system things,. The system will flag it as delayed once the due date passes, and I assume (if Auspost was doing their job) some one would look at these reports, and sort it out, but currently it does not mean anything. Sorry cant help anymore than this. Try logging a online enquiries, but I dont think anyone is looking at these until the package +15days late, and the best I got last time was the package was scanned again, and sit in their network again. Best of luck!

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Need update for parcel to 3737. Tracking R616497025370928.
Thanks,J

1 answer
MaxK
MaxK

Lodge an enquiry with them. This is unacceptable.

Mat
Matasked
Domestic Parcel Post (Standard)

Still waiting for aparcel to be deliverd it has now been 200 days overdue tracking is lg835546500gb but now says its pending what is going on .thanks mat

1 answer
MaxK
MaxK

I reckon they have lost it. It is taking way too long to investigate. Perhaps, customs have seized it, but you should have received some correspondence from them either advising you of this or providing you with a form to dispute the seizure.

24 Mar 2021 18:58
Customer enquiry lodged
Australia Post
This is the final status. Carrier doesn't provide further tracking updates.

07 Mar 2021 13:24
Arrived awaiting clearance (Inbound) MELBOURNE VIC
Australia Post
07 Mar 2021 03:54
Item Received. Your item has been received at MELBOURNE, Australia. More information will be available as it travels through the network MELBOURNE, Australia
Royal Mail
04 Mar 2021 03:28
Item Leaving the UK LANGLEY HWDC

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(851)
Dogtainers

Dogtainers

4.7
(704)
PACK & SEND

PACK & SEND

4.5
(5,363)
Parcelpoint

Parcelpoint

4.4
(3,314)
Jetpets

Jetpets

4.4
(718)
Big Post

Big Post

4.3
(157)
Interparcel

Interparcel

4.1
(2,051)
Smart Send

Smart Send

4.0
(1,419)
Sendle

Sendle

3.9
(9,934)
comGateway

comGateway

4.2
(66)
Transdirect

Transdirect

3.5
(2,654)
Next
See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.