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Australia Post Domestic Parcel Post (Standard)

Australia Post Domestic Parcel Post (Standard)

1.6 from 1,393 reviews · View Statistics
Listing monitored by Australia Post

Reviews

3.2
39 reviews
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Bruce L
Bruce LSydney, NSW
  • 11 reviews
  • 6 likes

Atrocious - wish the sellers will stay away from them

published

I have a parcel coming and I live in the Hills Shire in NSW, and today I got a message saying 'please pick up your parcel in Botany' that's like 50km away I was like WTH? Can you leave it further than that?!! And also why wasn't it delivered?! I'm home all the time for the past 2 years!!!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
adam
adamNew South Wales
  • 5 reviews
  • 5 likes

Over 1 month from sydney to newcastle

published

Ordered A gpu through Mwave literally a month ago today
Aus post has just had it sitting in sydney the whole time
no contact --- no delivery --- Aus post is just not working
another classic unsurprising company in this country called Australia

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

Other Couriers

 
 

0.0
(1,234)
Elle
ElleAustralian Capital Territory
  • 2 reviews
  • 1 like

Delays are not acceptable

published

I have had several parcels not moving. This is so frustrating when the shops aren’t open when you’re in another extended lockdown.
The delays are not acceptable.
1 of my parcels is a gift for my Dads birthday this month.
It’s been sitting for 6 days with Myer and hasn’t been collected. Can someone please tell me when this item will move as I need asap.
The tracking number is 34bf7130210601000935005

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Moana
MoanaHamilton valley
  • 8 reviews
  • 6 likes

They left my parcel at an unoccupied adress, not happy Jan!

published

I was waiting on 3 packages, the first two were delivered to the local post office. The third went missing, then I get a call from the delivery driver telling me he had dropped off the parcel at an old adress and he thought he would call me because the house was empty and he thought it was odd. I told him I did not live at that adress anymore and I had updated my details which would have updated with Australia Post as I had already received 2 packages. He said I better find a way to pick it up at the old adress as it was after his knock off time and he could not go back. I rushed to the old adress but it was gone! Not happy.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Australia Post
Cat P.Australia Post
Moana
Moana
Australia Post
Casey K.Australia Post
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Failed to transfer to other branch, now returned to sender without any warning

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Cat P.Australia Post
Nat
Nat
Australia Post
Cat P.Australia Post
Riri
RiriSydney, NSW

Did not receive my package. Australia Post has not contacted me back about it.

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Casey K.Australia Post
Riri
Riri

Delivery Postcode: 2220
Tracking Number: R245227033277754

Australia Post
Cat P.Australia Post
Ibolya M.
Ibolya M.
  • 2 reviews
  • 2 likes

Nothing is perfect especially the Australian Post!

published

Was posted than sent back, now is posted again where am I going to get it God knows. It's slower than a donkey. The postal service is horrible. Now that everything has to be posted there should be more postal places than just the Australian post, or F the whole system.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
Australia Post
Casey K.Australia Post

Hi Ibolya,

Sorry to hear you're having trouble receiving something in the post. Please share the tracking number and your delivery postcode if you'd like me to take a closer look.

Ibolya M.
Ibolya M.

Just a few days age I've sent a parcel to Hungary, paid $36.00 for it now it came back to me !!!! WHAT THE HELL IS GOING ON WITH AUSTRALIA POST. SACK THEM ALL!!!

Ibolya M.
Ibolya M.

30 years ago it was trustworthy, reliable, NOW IT IS A MESS.

Invalid Tracking Number

published

The package was lodged at the post office more than 24 hours ago but the tracking number given is still not shown as a valid. Called the customer service and the only thing they had to say was that this was a weird situation. No help what so ever.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Priscila L.Australia Post

Hi Ropey,

Is it still showing up as invalid? Might have been delayed showing up in our systems but if you can share the number with me I'd like to help more :)

Australia Post
Priscila L.Australia Post

Did you send this parcel or are you the receiver? Do you know if they could have put it in a street posting box after paying for the postage? If so then we may not see a scan for a few days.

ropey
ropey

I am the receiver. I think it was using the self service for the drop off.

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0.0
(1,234)
Jimi
Jimi
  • 10 reviews
  • 4 likes

Good until something is lost

published

Item lost in transit. They admitted they were unable to locate it, after a long drawn out process. They have made no effort to rectify this. Thankfully PayPal are reliable and will aid in a refund.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Ibne F.Australia Post
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Jam this
Jam this
  • 8 reviews
  • 8 likes

Can’t even deliver an email. What a joke.

published

Parcel 10 days sitting in one spot. No update. No movement. Try to enquire with aust post. Need to sign up to their garbage website To make email enquiry. Trying to get them to send verification email 3 times, to post email to them, but their email is a no show! I guess they just turned it off?
A postal service that can’t even deliver an email. If it wasn’t my parcel it would be hilarious.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Courtney
CourtneyAlbany, New Zealand
  • 12 reviews
  • 18 likes

TERRIBLE

published

Since this coronavirus stuff has happened, Auspost has been absolutely terrible. Since they have handled this whole debacle so terribly I felt compelled to jump on productreview and give them one star.

4 weeks later, still waiting for 3 of my items

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Australia Post
Ibne F.Australia Post

Other Couriers

 
 

0.0
(1,234)
Bal D
Bal DSydney, NSW
  • 30 reviews
  • 71 likes

Parcel Locker Service might as well not exist

published

Packages never go there. Never get messages or emails to collect so they sit at the post office for weeks.
Customer Service insults customers, makes inappropriate remarks and suggests my preferred name is wrong, and provides absolutely ZERO help. Doesn't even know how their own system works. Suggests opening another account to "see" if I get better service on another account than the one that already exists.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Australia Post
Ibne F.Australia Post
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Very Unsatisfied

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Ibne F.Australia Post
Diana D.
Diana D.Sydney, NSW
  • 2 reviews
  • 3 likes

LOST PARCEL

published

My parcel was sent on 6-12-19 and should have been delivered to me on the 9/12 and guess what - at 11:22am on 9of Dec I get the email saying that my parcel was delivered but I DID NOT receive it. Called Australian Post and they said that l it was SIGNED by someone and now that Ive paid $359 for the Christmas present and it went missing I have to wait until they contact me ?! So - delivered to a wrong place - they do not even know where and also signed by a person who is not me and does not even match the phone/address/postcode... thank you Australian Post - never again.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Priscila L.Australia Post
KMT
KMTSydney Surrounds, NSW
  • 35 reviews
  • 19 likes

They don’t attempt to deliver even when home they leave a card

published

Once again a card was left and I was home waiting for parcel.
Very slack and I was told they would follow it up which was a complete waste of my time by 3 diff people at Aust post. Ext hard for me to get to the post office bc of bad health so I did not get my parcel. You never get what you pay for and they don’t care. Aust post constant issues last time parcel left wrong address and cards left when I was home absolute unacceptable.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Australia Post
Priscila L.Australia Post
KMT
KMT
Australia Post
Priscila L.Australia Post
See all Australia Post reviews

Questions & Answers

Jason
Jasonasked
Domestic Parcel Post (Standard)

Hello,
Need update for parcel R616497016883134006120901 to 2074.
Why is it going back and forth Sydney to Lismore?
Thanks,J

2 answers
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

JOHN PETER
JOHN PETER

Most probably label issues the system prob can not read the address

Collin
Collinasked
Domestic Parcel Post (Standard)

My parcel was due 29 oct. Tracking shows “we’ve got it” for the last three weeks but no revised delivery date. No point contacting them they just say the same unhelpful thing every time. I can understand Covid delays but no updates at all!!!!!
Tracking no:34at150801000930305

1 answer
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

Angela
Angelaasked
Domestic Parcel Post (Standard)

Hi I’ve ordered a pair of shoes from Birtinya, Queensland on 3rd November but they have not come or even been processed. I am in Sydney and it is past the expected delivery date. My tracking is 99705690971501004300904. Thankyou

1 answer
Reikioz13
Reikioz13

All Auspost questions are ignored by Auspost and you will never receive a satisfactory answer.

See all Australia Post Domestic Parcel Post (Standard) questions

Get an answer from our members and Australia Post representatives

Australia Post Domestic Parcel Post (Standard)

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